Hotel berhampiran Reindeer Souvenirs Shop, Helsinki

The location is excellent located just a stone throw away from the main train station and shopping malls. Breakfast was good and hotel is clean. Service is also good however toiletries like tooth brushes were not provided. Will definitely stay here again if coming to Helsinki.

The staff are very friendly. Everything is good. The only problem is that there are several steps in main entrance and there is no ramp that is clearly visible at the main entrance. Hence, it is difficult to carry luggage into the building.

We had a good stay at Hotel Arthur. The location was pretty convenient for us - it was a 5 minute walk from Helsinki's Central Station for platforms going to/from the airport, tram service was nearby and it was within a 15-20 minute walk of everything we wanted to see in Helsinki. We booked this hotel because it was inexpensive for our stay and it was pretty pleasant.The breakfast was included with our stay and was welcome as well. We booked a twin room with two twin beds. The beds were comfy and we found extra pillows in the closet. We had a really good sleep each night at the hotel because it was very quiet. The room had a couple of chairs including a pretty big cushioned one, a desk and a TV that was mounted high. The room could be a little better with the cleaning of the tv remote and kettle but the beds and bathroom were fine. The hotel is over 100 years old and we felt the hotel showed its age the most in the room because there are some renovations that have been done over the years and it is pretty evident . Our room only had plug-ins at the desk and there was none near the night stand by the beds. The closets were in need of some maintenance because the door tracks were a bit stiff, the floor was peeling and the drywall in the back was loose. The shower used to have sliding doors as evident by the track that wasn't removed but the shower had a curtain that was too short and the floor squeegee was there for a reason because the water went everywhere when I showered. Shower pressure was fine and it was easy to get plenty of hot water. You may want to consider bringing your own bath products because the shower gel was meant for hand soap, body wash and shampoo. The hotel has saunas that you can book upon request. If you book your hotel reservation directly through the hotel you can get a discounted rate of 8 euros per person for the sauna but if you book through another website it is 10 euros per person. There is a nicer sauna that is shown in the pictures of the hotel but it fills up pretty quickly. We got the other sauna and it was ok but was in need of some cleaning because previous guests left their wet towels all over the place instead of in the towel bin located under a bench. We felt it was silly to charge a different rate if you booked through another platform because we wouldn't have heard of this hotel if we didn't use the platform we used! The breakfast was pretty standard and I had a nice English breakfast each day from the buffet. The mushrooms, sausage and hash browns were my favourite but I grew to enjoy the scrambled eggs during my stay because they add something to it that I'm not used to. They also had yoghurt, cereals, cold cut meats, fruit and cheese amongst other standard breakfast staples. They had a juice dispenser, a small selection of tea and black coffee. They also had items that you could pay for at the bar like a cappuccino or chocolate chip muffin. The reception area was pretty good. They had luggage storage and quite a few chairs to sit in. My wife liked their small souvenir shop and got some cute post cards. The staff are very helpful and can provide recommendations for the city. The reception also provide tea and sugar for your room and you can pick up your rations daily. They do not provide regular cleaning for the rooms but you can arrange cleaning or new towels through reception. There are plenty of sights to see nearby as well as cafes, restaurants and shopping malls. The tram is a short walk away and that was very convenient for us as we did a day trip to Tallinn using the ferries to go across the sea. We booked this hotel because it was affordable in a pretty expensive city and we would still recommend it if the pieces are fair. It was a good place to sleep and unwind after each day we spent exploring the area.

It is a wonderful hotel. Super clean and good bedding. Powerful shower. Located at the heart of Helsinki opposite to stockmann and sokos the shopping malls. Very helpful staff and 24/7 service. They are also happy to provide cleaning every day. Highly recommended.

This is a great addition to the Helsinki Scandic range, converting an old building into a stunning new hotel. It is pretty big (over 300 rooms) but there is enough space for everything to happen. Rooms are lovely and well designed. Rooms sizes and shapes vary because of the building conversion. Some have baths. The superior rooms are all gorgeous and face the church square. Everything in the room worked well and internal noise insulation was excellent. Good air-con and free wi-fi. Blackout curtains were efficient and lighting very well managed. Breakfast is in a vast but multi-roomed area with some seating outside in the atrium. Nothing was missing from the buffet and despite the number of guests it all worked well with plenty of seating. The location of the hotel is also good, very central, 5 minutes’ walk from the Kamppi shopping centre (and metro) and 3 minutes’ walk from tram stops.

Very friendly staff in all departments, 10 minutes walk from downtown shopping area and in the heart of the Design District. Delicious breakfast buffet. Extremely comfortable bed, quiet room and contemporary design. Delighted with my stay and highly recommended.

Great service at the front desk, very accommodating, helpful and kind staff. Very fresh and clean rooms with plenty of utilities available. Good location, relaxed area that is not noisy or busy. Just a 5 minute walk away from bus, tramway and metro stations. Good connections to the airport and there's also a park and beach nearby.

The hotel is new, and the rooms are well-designed, though they are rather small. However, breakfast was a nightmare with too many people and too few seats, forcing some to eat outside where birds harassed diners. Additionally, a specific downside is the lack of an indoor storage room for bikes, requiring me to leave my two-wheeler outside unguarded. Overall, it was an okay visit, but I will likely choose another location next time.

If you are an indian or from other south eastern countries then I would suggest you to say big no to this hotel chain or the holiday Inn particularly in pasila, Finland. A lot of discrimination will be faced from your end from the point of entry till the date you exit. You won't be able to find good food or even you can't ask for better facilities. Most of the receptionist will treat you like you are from third world country. Better would be to avoid and find more friendly people. I wouldn't even suggest this hotel since It will spoil your entire business trip or holiday fun.

I stayed at Valo for 1 night and absolutely LOVED the place! Great design and space. Yummy and healthy breakfast. Friendly and welcoming staff. The room is clean and quiet. I really enjoyed my stay and if I go to Helsinki again, I will book the room at Valo for sure. Thank you for a very good experience :)))