Hotel berhampiran Hosenji St di Higashikurume

Great hotel, with convenice shops within building and direct airport limousine link. Rooms are small but well kept.

喫煙者ではないですが、喫煙ルームしかなかったので予約しました。喫煙者ではないと伝え、予約したところ、最初は少し臭いましたが、すぐに気にならなくなる程度で快適でした！！！朝ごはんも美味しくて良かったです！ありがとうございました！

Please note: this review is for South Plaza Luxe King. I decided to upgrade to Luxe King (from Luxe Queen) at the hotel for my 2nd and 3rd night. (trip.com still has my original bookings in the system, so that’s why the room type is different than my review). I previously wrote a review about the Luxe Queen, and I thought that room was great, but, I wanted to see the difference, and as I said in the last review, I always prefer a separate shower. Extra benefits from upgrading… — Separate shower, which I usually try to get. — Wider bed. — More space inside the room, and more storage space. One thing that doesn’t change much is the view. Or at least I don’t think it’s a noticeable change. I think some Luxe Queens can also have the same view (as the Luxe King) depending on their location across the width of the building. The corner room just had a different angle, but views from both rooms were great. I admit that I did see Mount Fuji at one point when it got really clear in the afternoon (on one of the days), but in general, the views are the same from both rooms. Also, maybe it depends what view you want… government building vs urban sprawl. You get both views from both rooms, it’s just that the angle changes. Did I have to upgrade no? But I wanted to try it and see the difference for next time. I believe both the Luxe Queen and Luxe King are excellent, and paying more you really do get some extra benefits. However, the Luxe isn’t cheap to start with, so I guess it depends on your budget. I think the Luxe King room is excellent.

連泊しました。過ごしやすかったです。朝食が、人が多くて時間をずらしたら、なくなっていました。宿泊客数に応じて、計算してあると思いますが、カレーは多めにお願いしたいです。

Best HOSTEL I have ever stayed, hands down. From registration upon arrival to checking out, the process is simply a breeze. Free instant noddles, curry rice, coffee and drinks from ending machines, soft ice cream, what can we ask more. Highly recommended. Will stay over again and will try the other property in KAMATA.

I booked VIP room through Booking.com. My plan is not refundable, but The hotel's manager canceled my reservation　without any reason, without any explication and forced us to change for the other plan more expensive. I don't know why this hotel forced us extra fee for no reason , I guess they wanted to raise the price because of the lost due to Corona. I called so many times to kindly ask for them why he changed my non refundable reservation without my agree. And I spoke to the Manager in which he said: This is not my problem, I don't care if you had reserved a refundable plan to non refundable plan. The hotel has a right to modify the reservation's content. The hotel receptionist named nick Pyle , the hostel's manager who picked up the phone is too rude to even be at the hotel. Was so surprised to found such bad service at a hotel in japan. Eeven during the stay at hotel, this manager's attitude in a very rude way is unacceptable Hey, you ! the manager ! Do you treat your customers like that ??? Which kind of education you had ? Mr Manager that I spoke with was uncooperative and rude. When I asked for his name he said multiple times ”Why do you need my name?”, then eventually he told me that his name is Lee, or Nick or Pyle . When I asked to speak to someone else he told me that he is the only person available. I experienced so much anger and frustration, I will suggest never stay in this hotel. What a irresponsible person , The hotel's owner must think to place some one else well educated person as a manager. 月末で仕事が忙しくなるので予め数日宿泊するために予約をしました。ここのホテルの滞在は最悪の一言です。ホテルのマネージャーの対応が一番ひどい。他のサイトも含めて宿泊した方が残した悪いコメントをみてください、チェックインの時、何か相談する時、チェックアウトの時、請求書をお願いする時、すべての状況においてNick ? Pyle ?という人マネージャーが自ら対応するがその非常識な対応、責任者とは思えない対応が不愉快きまわりないです。Bookig.comでキャンセル不可のプランを予約したが、コロナで宿泊客が少なく売り上げが少ないせいなのか、予約不可のプランを勝手にホテル側がキャンセルしてきた。その上、代わりに別の料金の高いプランを強制してきた。余りに身勝手な事をしてきたので何度か電話をしたが、ここの責任者だという外国人マネージャーは電話が聞こえないふりをして切る。子供のような対応で呆れた、、彼の教育レベルの低さを感じました。その後、実際にチェックインする際は予約情報が見当たらずまたトラブル。そのトラブル対応をするのは先に述べた非常識、日本語も英語も片言のNickというオランダ人マネージャーが対応してきます。夜担当　の日本人スタッフの方は素晴らしい対応だったのに残念。本当にここのホテルはすすめません。施設は新しく綺麗でロケーションはいいが、近くに綺麗な同じような値段のカプセルホテルがあるのでそこをすすめます。最初に予約していた価格よりも高い額に勝手に変えられ、マネージャーという男にひどいサービス、対応をうけ、不快きわまりない。本当におすすめしません。予約していた料金よりも高い料金に勝手に変えるなんてありえないですよね？日本の常識、いや世界万国共通の常識というのが通じません。日本語も英語も片言で通じないし、本当にらちが明かない。

首都圏観光の際、大人2人と幼児（４歳、２歳）の計４人でツインルーム（24.2m2）利用しました。 　室内については、当初4人では狭いかなと想定していましたが、洗面場所とベットルームの間の壁がなく開放的で、実際の平米より広く感じました（必要な時には仕切れるようロールスクリーンがうまく活用されていました）。 　また、部屋全体に清潔感があり、快適に過ごせました。バストイレ別なのも良かったです。 　部屋のカードキーが２枚いただけ、ホテル周辺へ出掛ける際も不便なく過ごせました。 　フロントにコーヒーの無料サービスがあり、朝食も美味しく大変満足できました。 　ホテル周辺には、食事処が沢山あり、ファミレス、コンビニ、ドラッグストア、アミューズメント施設（カラオケ・ビリヤード）等、一通り揃っています。ホテルの建物は複合施設となっていて1〜3Fに衣料品やレストランなどショップがあり、買い物も便利です。 　アクセス性については、地下鉄有楽町線の始発駅に直結しており、都内各所への利便性が良いです。豊洲など臨海副都心へ一本で行けるところも魅力的だと思いました。 　このホテルを選んで良かったです。また利用したいと思います。

We truly enjoyed our stay here. The staff was so friendly (and they all spoke English) and it really made our trip to Tokyo so much sweeter and enjoyable. It was very refreshing compared to the other hotel we stayed at. We were treated very much like VIPs all throughout our stay. Special mention to Yui, Fred and Alexis who helped us with everything from finding stores, spas, restaurants, transportation arrangements, etc. And was super enjoyable to talk to. They even have great extras like free gourmet coffee, free happy hour drinks, and free morning post hangover shots. Lol! I really like the set up of the room. Its a well thought out layout. It’s spacious and the bathroom layout is separated like a suite - like shower and separate room for the WC. So one doesn’t have to wait for the other and both can use with privacy at the same time. And I can open all the lights on this part of the room early morning and do my make up without bothering my room mate. And black out blinds are really black out. Beds really comfortable. Well done. Definitely recommend and come back again.

Dari segi lokasi, jauh sikit dari hotel lain, tapi digalakkan untuk mereka yang ingin berehat dan mandi awam yang besar di Tokyo! Cospa yang bagus, wanita mempunyai set mandian percuma. (Penyingkiran solek, topeng muka, dll.)

Hotel is just outside Kichijoji station. Very convenient to travel to both Shinjuku and Shibuya. Rooms are slightly bigger than average Japanese style. Absolutely clean and quiet hotel. Kichijōji is very lovely! Lots of nice cafes and restaurants around!