VINHOMES PREMIUM RESIDENCE

The house in the photo was not the one offered. The first apartment was old. Wornout and dirty. The furniture is ripped and old. After complaining I have received a different apartment which is as well dirty and smelly. The beds are noisy and old. The water kettle is rusty. The photos attached are the first and second apartment

This was an extremely disappointing experience due to the poor conditions and misleading photos because we didnt stay in the iconic building but in a random ugly building in the area. my experience was significantly different from what I had anticipated, as a result of the misleading images on their website. The room's actual condition was a vast disappointment. The primary concerns are as follows: Inaccurate Images: The website's images depict a hotel structure that is entirely distinct from the actual structure. In the photographs, the room appeared to be modern, clean, and spacious; however, it was in fact outdated, cramped, and far from spotless. The television in my chamber was nonfunctional. I was unable to enjoy any entertainment during my stay as a result of the front desk's failure to address the issue when I contacted them. Mold in the Bathroom: The bathroom tiles were visible with mold, which is a clear health hazard and entirely unacceptable. Additionally, the lavatory was also inadequately cleaned, which contributed to the discomfort. Room Condition: The room's hygiene was significantly subpar. Dust and grime were evident on numerous surfaces, contributing to the impression that the room had not been cleansed thoroughly in some time. I was greatly disappointed by this visit, as it was not at all the relaxing experience I had anticipated. This was an extremely disappointing experience due to the poor conditions and misleading photos. I recently stayed at [Hotel Name], and my experience was significantly different from what I had anticipated, as a result of the misleading images on their website. The room's actual condition was a vast disappointment. The primary concerns are as follows: Photos that are misleading: The hotel's appearance is entirely different from the images displayed on the website. In the photographs, the room appeared to be modern, clean, and spacious; however, it was in fact outdated, cramped, and far from spotless. The television in my chamber was nonfunctional. I was unable to enjoy any entertainment during my stay as a result of the front desk's failure to address the issue when I contacted them. Mold in the Bathroom: The bathroom tiles were visible with mold, which is a clear health hazard and entirely unacceptable. Additionally, the lavatory was also inadequately cleaned, which contributed to the discomfort. Room Condition: The room's hygiene was significantly subpar. Dust and grime were evident on numerous surfaces, contributing to the impression that the room had not been cleansed thoroughly in some time. I was greatly disappointed by this visit, as it was not at all the relaxing experience I had anticipated. I will not be returning to this hotel and would not recommend it to anyone.

Hai was a friendly and helpful host. The apartment was good for the price, and the bedroom also had a nice view

Thuong is polite, friendly, and helpful. The place is clean, good and enough amenities. Nice view from high floor. I would definitely stay again here.

Check-in instructions were clear and detaild, and responses to queries were very fast. The apartment was clean, well-equiped, and airy, with a balcony. Will keep it in my list for future trips

I really enjoyed staying at Tam's apartment. I've already booked more nights for my return trip to Saigon. Tam was quick to answer my concerns and questions. Highly recommended for other travelers visiting Sai Gon