Ulasan The Noble Swan Central Dong du Hotel

1. I stayed for three days and requested room cleaning, but the front desk directly replied, "no clean." 2. The towels were so dirty they were unusable, with visible stains. (See picture) 3. The window had no handle, and rainwater leaked in when it rained. (See picture) 4. The door key was very difficult to remove; it took a long time every single time. 5. The safe didn't have an initial password, and even after someone came to fix it, it still wasn't resolved. Overall, it was a very bad experience.

The hotel feels quite old, and I encountered cockroaches and ants. However, it was relatively cheap, which is why I chose to stay. On the day of check-in, I asked if they offered laundry service, and they confirmed they did but didn't know the price, stating it depended on the weight of the clothes. I've been in Vietnam for half a month, and at other hotels, laundry usually costs around 30,000-50,000 VND. So, I assumed it would be similar. To my surprise, today, after the laundry was done, they told me it would be 150,000 VND. They even showed me some 'document' to justify it. This is clearly a rip-off. My attempts to communicate were futile, and they told me I could post about it online. So here it is; everyone, please consider this before you book.

I was assigned a room on the 7th floor. The room itself was average, but the view was decent. The hot water pressure was very low, making it impossible to take a shower.

Good!

Good location. Couldn't get TV to operate. Complicated. Bath/shower awkward to use . No bath plug. Staff very helpful. Good value

I always choose to stay at this hotel whenever I visit Ho Chi Minh City. It's incredibly convenient with a convenience store right next door and the bustling district close by.

We loved the location—right in the heart of the city but tucked away enough to be quiet at night. The staff gave great recommendations for local food spots we wouldn’t have found on our own. This room had a nice view of the city center and nearby river.

The location and budget for this hotel was all I needed. I had worked in HCMC before and knew the location well.

Calling this hotel a scam wouldn't be an overstatement. Upon checking in, within five minutes, a staff member knocked on my door, informing me that checking in before 2 PM would incur an additional 50% room charge. I was absolutely furious. But I was exhausted and just wanted to catch some sleep, so I reluctantly paid the extortionate fee. After waking up and grabbing a bite to eat, when I returned to the front desk, they claimed they had undercharged me and demanded *another* 50% of the room rate! That was the last straw; I completely lost my temper. I'll be asking our major travel platform, Ctrip, to step in and handle this. This is a predatory establishment. Fellow travelers, do NOT fall for their tricks! All the staff appear innocent and harmless on the surface, but they're actually just waiting to fleece you.

Used to stay 1 night only. The floor is really dirry amd dusty 😢😢 the door lock is torn. Not recommend for solo women traveller

Cleanliness and service severely lacking. Having stayed at another of the 'Golden Swan' hotels in Ho Chi Minh City and had a good experience, I was very disappointed with this hotel. If it is true that the hotel was renovated recently, it certainly has not been cleaned since. Front-desk service was also very lacking, I'm not sure I saw a staff member stood at the desk throughout my whole stay.

Very well located for exploring the entire city. Excellent value for money.

When I reached the hotel, I was told that the air con of the room I booked was not working. I was offered to stay in another hotel, about 1 km away. When i asked for a cancellation, I was offered to another room. However, the air con was not working as well. I asked for cancellation but was rejected. I asked for a transfer but was told I caused work to the reception. As a result, I took his fan to use as I was too tired as i arrived in the hotel around 10pm.

If regard price that would be okay. But very uncomfortable so my friend has changed na new hotel.