Ulasan Collection O Cozy 5 Hotel

Jawapan daripada Pihak Penginapan: Thank you Mr. D,We were very surprised to read your review about the staff. I thought my staff was very professional when you threw the room card straight at her when checking out but she still calmly said thank you. You texted her that no foreigners will travel to Vietnam again because of employees like her, she was hurt and cried a lot. She is a woman, and a human being, she does not deserve to be treated like that.First you ruined your towels by wiping your food with them, think about it if you went to a 5* hotel they wouldn't charge you for that? And the female staff is very nice when she thinks you don't have enough napkins, she talked to you if you don't have enough napkins we are ready to provide napkins 247. It's a normal conversation between guests and staff but it seems to have hurt you and made you feel uncomfortable, right? If you were upset by a sincere contribution, we sincerely apologize again.Secondly, we believe that NO 60-year-old guest who has saved 1 million Vietnamese people would commit actions such as smearing food on bed sheets, hiding slippers in the closet, or smearing dirty things on the bidet. That's so childish!Last but not least. i hope you understand that everyone works hard for the life, dont use the money to put other life harder With all due respect we just want to say good luck with your travels. you havent paid yet 1 bottle of water and a laundry fee, but its free for you as a thank you for staying at the hotel. We hope we will not see each other again!

Jawapan daripada Pihak Penginapan: Thank you so much for staying at our hotel. its so touched to read the review. Thank you again, wish you all the best!

Jawapan daripada Pihak Penginapan: Thank you for staying at Cozi 5 hotel. We are happy to receive your good review. Have a good day!

Jawapan daripada Pihak Penginapan: Thank you for staying at Cozi 5 Hotel, we are grateful for your review. We are so much blessed that you re-booked our hotel so many days. Wish you all the best Irina ＜3 мы любим тебя. Эта девушка остановила в нашем отеле, она была очень вежлива, и ее номер был очень чистым.

Jawapan daripada Pihak Penginapan: Thank you for your honest review, we are very grateful for your contributions to the hotel.

Jawapan daripada Pihak Penginapan: We are very sorry that you had a bad experience at the hotel. We will try to improve better quality

Jawapan daripada Pihak Penginapan: Thank you so much for staying at our hotel.

Jawapan daripada Pihak Penginapan: Thank you for staying at Cozi 5 Hotel

Jawapan daripada Pihak Penginapan: Thank you for choosing to stay at Cozi 5 Hotel. We are very happy to serve you. We have nothing to expect unless to see you again. Thank you so much!

Jawapan daripada Pihak Penginapan: First, I am very sorry that you had a bad experience at our hotel.Second, unless the guest requests to clean the room, we will enter and clean it. Otherwise, we do not enter the guest's room without permission to avoid the guest blaming the staff when they lose their belongings.Third, You stayed at the hotel on a stormy day in Vietnam, so there was no hot water, and our repairman could not arrive in time because the road was blocked to clear the trees. I am very sorry for this.We hope for your understanding.

Jawapan daripada Pihak Penginapan: Dear Mr LEE YONG and Ms NGUYEN DOAN THANH TRUC,We are truly sorry for the bad experiences you have been, because this is Vietnam's rainy season, that day is pet-control day, we are truly sorry that we did not predict that the amount of insecticide would work so quickly. We just do our best to serve you. We wish you could reflect on the quality of the service right away so we can upgrade your room. When we went up to check the room, other than left over food, we didn't see anything. it would be wonderful if you could have told me sooner

Jawapan daripada Pihak Penginapan: 저희 호텔에 숙박해주셔서 감사합니다. 때로는 Wi-Fi가 과부하되어 사용자에게 영향을 미칠 수 있습니다. 이에 대해 사과드리며, 가능한 최고의 경험을 제공하기 위해 열심히 노력하겠습니다.