Hotel Kolam Air Panas di Aswan

Magical property in magical land. Extremely professional and accommodating staff and service. The ground floor spa equally impressive where I enjoyed full body massage on consecutive days. One small issue with thermostat was dealt with promptly and to full satisfaction. I don’t believe you can improve upon The Old Cataract in any stay in Aswan..

The hotel staff is very accommodating to all of your stay needs. Every has a smile and makes you feel welcomed everyday. The hotel grounds is clean, well kept and many walking paths with beautiful foliage. The food is excellent and the rooms have spectacular views of the Nile River and the city of Aswan.

優點：整體環境優美，洗澡水壓很大（可能在埃及這段旅行都不順暢） 缺點：1.確實偏僻；2.一個獨棟裏面有多個房間，且門鎖有點鬆動，女孩子住注意安全； 3. 酒店管理手忙腳亂。先是入住check in花了很久的時間,後是酒店留的電話打不通。另外和酒店提前一天預約了早晨的shuttle bus，結果預約的酒店人員説記不得了，差點沒趕上飛機。。。

I arrived from Luxor after staying at the Luxor Pyramisa Hotel and I have to say this place is sooooo much better!! Not just the location or the size of this place but the most important thing was that all members of staff are really friendly, welcoming and always smiling, greeting you when you walk past. A few members stood out very well to me, who are Carlos & Christine from guest relations, who are really friendly and made sure that I had everything I needed and my stay was pleasant. They also sent a complimentary drink to the pool when they saw i was taking a swim. I think these guys definitely deserve a reward!! Mostafa and Ahmed from the taxi/souvenir shop booked a few taxis with them and also an excursion to the Nubial village. Good prices and the taxi were always on time and waiting for me. Finally, I can't forget Faisal, the lifeguard/swimming pool guy. Very friendly, and as soon as he knew I couldn't swim that well, I decided to give me a couple of hours of lessons! a shame. I only went to the pool once on my last day at the hotel. But in general all staff are great but these guys are the ones who I spoke with on a daily basis while staying at the hotel. The hotel, in general, is kept in immaculate condition. The gardens are nice and green and perfect for an evening walk. It's on an island, so no one to haggle you outside and the crossing is free, runs 24hrs, every 20/30mins. Rooms are a bit old but you have to remember we are not in New York or London and in fact very south of the country where its remote and for the price its a good deal!! Views are good, and sunset and sunrise while crossing on the boat to mainland is a view for sure!! I had half board so that was breakfast and dinner on a buffet service. Good selection of hot and cold food at both times. Can't say anything bad. Drinks are extra and the fresh juices are great! Will definitely be staying here again for a longer time when I visit next time!!

This hotel is one of those ”5-star hotels” in the city, and it offers nice views of the Nile River, and on top of that, they also own the other side of thstreet through an underground passageway. That was actually interesting to see. The pool was pretty cold and a welcome relief for the sweltering heat during our stay in Aswan, in the mid-40s! The staff helped us assist in our luggage and did not ask for tips afterwards. Finally! Professionalism right there! The breakfast was of great quality and also offers a nice view of the river. The breakfast room has an outdoor balcony seating if you want that fresh Sahara air! One downside though was that the washroom was pretty dated and you can tell by how old the door was due to repeated exposure from humidity. Also, their spa is not free unlike my hotel in Cairo. The staff were initially excited that we went there to have fun, she even turned on the music to set the mood, only to find out that the service was paid and we all rushed out of there. Haha that was funny!

قبيل السفر من اسوان زورت فندق Ben Ben ودا بقي حكايته حكايه…. ٢٤ حجرة فوق هضبة في النيل جنوبي اسوان منطقة هادئة جميله. تصلها باللنش طبعا. وبها مطعم راقي وتراسات جميلك تطل علي اجمل مناظر طبيعية وتوجد بالاجنحة جاكوزي الاستمتاع والاسترخاء. وصحبتني في الزيارة انسه هيدي Heidi من العلاقات العامة فعلا بنت اسوان الجدعة. ماشاء الله. العاملين كلهم مبتسمين ومستبشرين. والاجانب واضح جدا مستواهم العالي جدا الف مبروك حبيبي محمد ثروت وحبيبتي مني شاكر ( متاخرة سنه بس علي ما شديت الرحال( طاجن السمك خيالي💚) الشيف ميزو العجيب Mona Shaker Mohamed Sarwat