Hotel Kolam Air Panas di Montpellier

We chose the hotel for the secure connected parking and our generally satisfactory experience with the brand. The parking is in a huge subterranean space adjacent to a large and slightly fading Mall., Pay very close attention to the Pullman parking signs, or like us, you will waste 15 or 20 minutes lost on the wrong floor or wrong side of the labyrinth. While we arrived smoothly from Sete, driving in Montpelier is Terrible and nearly Impossible. The city is torn up; signage is haphazard, bicycle lanes, tram lines, construction barriers and very few through streets make driving in Paris, New York or most anywhere else in France far better. I would rather drive in Piraeus, Greece, and that is saying something. has a wide stock of Ruinart Chapagne From the outside, and to a lesser extent inside, the hotel is a cookie cutter generic clone welded on to the shopping center. The rooftop restaurant and pool have a 200 degree view of dreary modern buildings in the direction away from city center. The staff are very nice and professional. The buffet breakfast acceptable, except for the dreadful Nescafe coffee, a national Accor contract. How a hotel that has a wide stock of Ruinart Champagne and Chateldon water can serve NEscafe is a real embarrassement. Our ”upgraded room” woas comfortable, but very mid-range with obvious corner cutting everywhere-small closet, a very narrow hall and WC. The biggest annoyance; while I am all for hiring the handicapped, you shouldn't let a mentally incompetent person design bathroom lighting, or more accurately lack thereof. A couple of left of center ceiling lights doesnt' do much for shaving or applying makeup unless you are 8 feet tall. The fluorescent light around the back of the mirror is ideal for the Irish leprechauns that might live behind it, but of no use to those of us who want to use the front. Eclipse lighting in a bathroom is unsatisfactory and disrespectful of your guests.. I'm not sure where Pullman is supposed to fit in in the wide range of Accor brands. This one seemed between Mercure and Ibis in the level of amenities. Comfortable bed, large flat screen television ok. Hallways, common areas and furniture that could be from Ikea. We had some very fine meals in the city, after long roundabout taxi rides. Would we stay here again? The bigger question is whether we would come back to Montpelier.

Hôtel bien situé juste à côté de la gare. Les chambres supérieur sont sympas cependant la salle de bain n’est vraiment pas pratique. La baignoire est beaucoup trop courte est trop profonde et surtout le débit d’eau est tellement lent il faut une heure pour la remplir… pareil pour la douche, pas assez de débit. J’ai trouvé qu’il faisait beaucoup trop chaud dans la chambre, la clim ne fonctionnait pas alors qu’il avait fait 30° dehors la journée. Pas facile d’ouvrir les vitres car beaucoup de nuisances sonores avec le tram Sinon, le lit est confortable. Dommage que ce soit deux matelas assemblée, plutôt qu’un seul… Le petit déjeuner sur le Rooftop très sympa en particulier niveau salé la partie sucré est beaucoup moins garni Je n’ai pas eu l’occasion de tester le spa En résumé,, Hotel sympathique pratique pour ce qui ont un train le lendemain Accueil très sympathique et professionnel . Je trouve le prix de la chambre trop élevé contenu des prestations

Communication with this hotel was good before arrival. We asked for a Superior double room on the first floor and this was provided for us. It was a large room with excellent air conditioning, comfortable large bed and pillows. Shower was excellent with hand rail for support. We were provided with two bottles of water on arrival, one bottle of water on the second day and nil bottles of water on the third day. Why? Toiletries that were used were nor replenished. Why? Tea bags that were used were not replenished. Why? The toilet area is separate to the bathroom area. You have to leave one room to go to another to wash your hands. The door to the toilet make a pretty awful creaking sound when opened and closed, disturbing my partners sleep at night. Housekeeping should be reporting these type of issues. The bathroom area has a glass wall. It does not give 100% privacy. When you switch on the light to wash your hands during the night, the whole bedroom lights up. The batteries for the remote control for the TV in our room were dead. Reception could not find any replacement until Daniel stepped in and gave us the ones from the reception remote. We found Daniel to be an excellent worker, tuned in to his customer needs. We were staying for 3 nights on a bed and breakfast basis. The breakfast offering never changed over the 3 mornings. It was pretty boring and we have had better. One staff member, a lady with bandana, took exception to me taking a tea spoon from a box on the counter, so I could stir my tea. I had used the one originally given to eat a yogurt. I felt like a school child. The same lady when cleaning off the breakfast tables would examine the cutlery to see if they had been used, if not she put them back on the table for the next person. Despite the above, we enjoyed our stay in the hotel. Reception staff were very pleasant. We liked the old world decor. The hotel is situated a few minutes from the train station.

Located at the mayor house, very good view from the room, with spa center and swimming pool.

Beware! Worst hotel experience ever! We booked to stay overnight and had to checkin late because we had a road accident. Although we informed them in advance and they said we will be able to checkin, we just need to show ID card to the security, that guy actually wanted to make a photo copy of my credit card somewhere else, away from me. When I refused (I asked to at least be able to see what he copies) he just locked the door and we stayed 2hours in front of the hotel in the middle of the night with a baby and a 4yrs old... Later I agreed with the photocopy just because I wanted to have some sleep for the kids, entered the apartment where was just one double bed and a sofa, which was not prepared for sleep and there weren't any sheets or duvet cover. We of course paid for 4 people, not for 2! Everything was quite dirty and poor, absolutely not worth the 150€ price we paid. Also, we booked it because it was stated to have a secure parking, but they said parking is full, so we had to park in the middle of nowhere and we were worried for our car as well, as it was a latest mercedes model and the region of the hotel doesn't really feel like a safe one.