Cari Hotel Kolam Air Panas di Funchal

The reception is super nice and helpful. Room is too old and the bed is not comfortable. The view is nice but I don’t like the breakfast. The service people at breakfast area is rude, and breads & foods are not 5 star hotel level

Очень приятный отель с прямым доступом к океану. Просторный номер, очень широкая кровать, есть балкон, завтрак разнообразный.

Nice entertainer couple! Good dancers! Excellent teachers having lovely dancing skills! Also a great team with activities for children. Concerning the hotel, it is a nice place to stay on 31st december and choose the opportunity to view the fireworks show in Madeira Island!

Morden, nice and comfy hotel with modern facilities. The location was convenient as it wasn’t far from Funchal by public transport or walk. Within the area, it had variety of options to eat out, exercise and but something essential near by. Breakfast was nice and fresh and well organised. Would come back again if needed.

The hotel is old, but everything looks nice and shabby. A lot of stairs to the sea, but also there is elevator. Normal breakfast, a lot of pastry, but for my tasty could be more fresh vegetables, avocado and etc.. Nice, big rooms with cozy doors lile from movie lord of the ring.

5star hotel offering 4 different restaurants.Japanese,Maderian,Italian and International.Standard of food was excellent in all restaurants.My only small grouch would be ,as ever food in the main restaurant is always warm and not hot.Although you can get fresh omelette an breakfast which was good.Our room was great with our own large veranda and loungers overlooking the sea and pool,perfect.Only other grouch was the nightly entertainment was average singing or a bit of dancing groups.95% of the staff were very friendly and very generous with drink measures.Would defo recommend.

This hotel was excellent. There are 1 and 2 star reviews here on TA - I do not recognise the picture in these reviews - all I can say is that the more spelling mistakes I see in a review, the less I value it. (I mean - you expect the hotel to be so perfect in every respect, the least you could do is exercise the same level of care and attention in your review. How can you expect high standards elsewhere when you don't hold yourself to the same level?) From the moment we walked in we felt welcome. The check-in was very simple and efficient. We arrived quite late, and they'd thought to have a tray of cold food sent up to our room for us. Thank you! There is an underground car-park free for guests (useful with a hire car) and whilst we were there it was not too busy at any point. The Wifi is easy to connect to and pretty fast. It did tend to drop out quite a bit when in the main bar area, but otherwise it was problem-free. The pools and areas are excellent - perhaps it would be nice to have one of the outdoor pools slightly heated - they could be cold. The little gym is fine - like most hotel gyms its not exactly a full health-club, but it allows you to keep up most of your workout routine. Restaurants - really good. The buffet for breakfast and evening meal was excellent - very well presented, maintained, and huge choice. That includes for vegetarians, with the slight caveat that it would have been nice to have vegetarian hot main meals for dinner, although with the very wide salad range, no-one is short of choice. The three special restaurants (Madeiran, Italian, and Moroccan) were also great, and although you have to book in advance, there's no limitation on how many times you can go. Vegetarians here generally have to ask, but then there are plenty of options. The staff in all the restaurants were particularly friendly and good at what they do. The room was nice, and comfortable. We had a double room with an extra bed (to make it a family room) - perhaps it was a little small for that given that it is a 5-star, but it was by no means cramped and if you were just a couple in that, then you'd be fine. The room housekeeping was good. A small criticism is that although there was a leaflet saying that soft drinks in the minibar would be replaced (for free) this wasn't done - I don't know if we needed to specifically ask. It wasn't a problem for us (or we would have asked) but it would be nice to have had that happen automatically. Point of criticism - we seemed to spend a little longer waiting for lifts than would be ideal - there seemed to be one lift out of operation although no signage to that effect, and the lifts were a little under-sized - quite cramped when more than three people were in. In many ways the experience of a hotel like this can be affected by the number of people, and while we were here, it didn't seem overly full - perfect for us but may not always be like that. The area is ok - it's a little out of Funchal (about 2 m

This is a very good hotel and we would stay here again. WET AREA Indoor pool This is a great addition to the hotel and is kept at a perfect temperature with jets. It is semi-indoor so great on overcast days. Never too busy. The highlight of our stay. Outdoor pool Quite cool, but when complimented with the indoor pool, this is fine. It's a bit shallow but I imagine this is just how the hotel is built. Never too busy. Sunbeds More than enough, very comfy and clean. No need to reserve/scramble. Spa Massages available at a good price. Sauna and steam room free of charge, although the hotel doesn't advertise this very well. Snack bar Nice sandwiches, if a little overpriced. Could do with more variety of food. Great selection of drinks/cocktails as reasonable prices. Seems a bit silly that you can't pay by card. BREAKFAST A fantastic variety of tasty food; cooked, continental, cereals and pancakes. Lots of fresh fruit. We had one negative experience with a rude waiter; we were trying to take a banana and some bread each, as we knew we would be missing the breakfast (that we had paid for) the following day, due to an early hike. Before we could explain this, we were berated at length in front of half of the restaurant, even after apologising. This was unnecessarily embarrassing and marred our first day. Granted, we should have double checked the rules beforehand (we have stayed in places where this is allowed, in moderation), but, in our view, there was no need for such a public display. BUFFET We only had this once, but we felt that, for 30 euros, it was a bit underwhelming and drinks should have been included. STAFF Apart from the one exception above, we felt all the staff were a credit to the hotel, and very friendly and helpful. A special shout-out to Caterina and one barman's name whose name we regrettably didn't catch. LOCATION Buses to Funchal just outside. Close to supermarket and restaurants. Nice park and restaurant next door. ROOMS Very clean, spacious and good facilities. A bit dark at times. Good aircon. Free safe for valuables. TIPS - Rent a car with Auto Rent A Car - great service and friendly staff - Luggage room available free of charge - If hiking to Pico Ruivo, you really don't need a guide. The route is clear and is almost always busy. GetToHikes bus transfers are recommended and stop near the hotel.

Отличный большой отель. Много немецких пенсионеров. Очень хорошее местоположение - на берегу океана, рядом большой торговый центр Форум и пляж Формоза. На 1 или 2 автобусе дорога до центра Фуншала занимает 12 минут. Завтраки очень разнообразные, но очереди за кофе после 8 утра. Проходят на этаже с потрясающим видом на океан, можно сидеть на улице. Не понравились бассейны - с красивым видом, но неглубокие, везде воды по пояс. Только для детей. Кондиционер работает только на охлаждение - в номере было холодно.

My wife and I have just returned from the amazing Quintinha Sao Joao for the 6 th time and are already very much looking forward to returning in January 2025, and other dates next year. This shows how much we enjoy our visits and we come home feeling so relaxed. We feel that everything about this hotel is faultless. From the excellent food and service provided by Felipe (who is such a gentleman) and all his staff, the bar staff, the reception staff who are very pleasant and welcoming and not forgetting the wonderful Rosie in Guest Services who is always so cheery and helpful. She goes out of her way to ensure that you have all the information you require for Madeira, printing off bus routes etc. And advising things to do during your stay. She will book trips for you and nothing is ever too much trouble for her. The bedrooms and all areas of the hotel are kept spotlessly clean by the cleaning staff. The food is the best we have ever had the pleasure to taste. From the massive variety available at breakfast to the wonderful meals at night. The chefs do an amazing job and are great at catering for my wife’s gluten intolerance, without detracting form taste or quality of the meals. The restaurant and indeed the whole hotel is beautifully decorated and the ambience is so relaxing. My wife had 2 massages from Daniella and she found these to be so relaxing. The hotel gardens re kept beautiful, with lots of unusual plants and beautiful orchids. It is so relaxing sitting out in the garden bar and having a drink or something to eat. Several of the staff have worked at the hotel since it opened - 26 years ago, which shows you how well they are treated by the General Manager, Andre Barreto who is so pleasant. We re really looking forward to returning next Month.