Hotel dengan Tab Mandi di Vancouver

酒店位於市中心，離Cruise碼頭很近，周邊公共交通、地鐵站都很近，火車20多分鐘直達機場，購物餐飲方便，酒店工作人員熱情周到，房間寬敞舒適，床品舒適，非常推薦！

Hotel ini terletak di pusat bandar, sangat mudah. Ia mengambil masa kira-kira sepuluh minit untuk berjalan kaki dari stesen kereta api bawah tanah, dan anda boleh menaiki lapangan terbang secara terus. Semua tarikan di bandar ini boleh dikunjungi dengan berjalan kaki, menjimatkan masa dan usaha. Terdapat banyak kedai kopi berhampiran hotel, dan terdapat banyak restoran dalam jarak sepuluh minit berjalan kaki, yang sangat mudah. Kemudahan hotel adalah sederhana, kesan penebat bunyi tidak baik, anda boleh mendengar bunyi bilik sebelah dan koridor. Perkhidmatan tidak teruk,

it went really well? amenities were great & location was awesome; near lots of food places and good walking distance from downtown.

酒店位於温哥華美術館對面，地理位置優越。酒店擁有上百年歷史，故設施頗顯陳舊，但這也讓大堂old money範兒十足。雖然我訂的是乞丐房，但酒店給我的房間是一間衹有一小扇窗户的小房間，這讓我氣的不行，貌似北美酒店都有欺負中國人的習慣。經過嚴肅交涉，第二天還是幫我換了寬敞明亮的多的房間。不過服務態度還是對得起Rosewood這個品牌的。

There for one day after cruise. This place is very close to the cruise terminal and to Chinatown / stadium. It is very convenient to get around, by public transport or ride hailing apps.

This was perfectly adequate for my one night stay prior to a cruise. The location is easily accessible from the train from the airport and less than a mile from the cruise terminal. It is no frills but clean. I had a shared bathroom which was a concern but it was fine. You share the bathroom with another room and you will hear them in there but, again, it was one night. There was a sink in the room which was good as you didn't need the bathroom for basic teeth brushing, etc. If I was doing an overnight in Vancouver again, I'd go back.

The hotel is located in a very nice location, we got a great view from our room. We were not very happy with the service though, as we arrived at the hotel, we weren’t greeted even though there were 3 people working at the valet nobody directed us where to park. I made eye contact with them but they just continued on chatting. Parking is also quite expensive ($45/ night for self-parking).

The room looked like it was recently redone so it was clean with comfortable bed with white towels. Upon check in reception stated we did not have breakfast included and that a deposit of $100 was required but I would receive it back within 2-3 days on my c. card. I already prepaid online for the room which was $386 with taxes I later checked my voucher and it did say we had a breakfast for 2 so I brought it down in the reception gave us 2 breakfast vouchers. Breakfast cost is $15 per person minus 20% as a hotel guest normally. The breakfast does not include drinks only water. There was bacon, scrambled eggs, pan cakes, bread for toasting and hash browns. I went to the hotel reception and retrieved coffee & tea from the reception machine. Upon check out the gentleman now at reception said a $200 deposit charge would be refunded in 2-3 weeks! I asked why so long as I can get my money on a store return in a day!?! He didn’t have a clear answer. Anyways, I guess I’ll have to wait and ensure it does go on. I’m not sure why such a big deposit charged and why it would take weeks to refund…something fishy on this part but we’ve been there and can’t change it. However , I am dubious to use Choice Hotels - Quality Inn & Suites again since it seemed inconsistent as to the staff knowing why they charge a high amount and the return time. I also had booked a Choice Hotel for our return home and had put the incorrect date in by one day. They would not modify it and only cancelled it and still charged me! So their billing is skcetchy to me and that was my dealing with 2 of their Choice Hotel units

It has one of the best locations in metro Vancouver, however, the staff was not polite and the overall services are just average. May stay with this hotel again though. Breakfast was good but need more variety if possible.

We decided to go to Vancouver for Christmas and new year 2023 with my family. the snow had made it extremely difficult to get to Vancouver from Atlanta Ga and to connect in Toronto. WestJet lost my wife's ticket and even though she held the ticket to the plane, they would not let her in. so we got separated. my wife found only one ticket the next day so she insisted that I go so we can be actually together on Christmas. I took all the luggage and my passport and headed on to Vancouver. after 9 hours, including a 3-hour delay on the runway, I arrived at the hotel at 3 am. I can't tell you how miserable I felt.  I was sleep deprived, hungry, and emotional as I did not have my family on Christmas Eve and ETC. Nonetheless, I was happy to arrive at the hotel, so I can take a shower and order some food. I went to check in and showed my passport and it was all good until James asked for my credit card. I took my phone out to tap for accidentals since all my cards are on my apple pay. He said I have to have the actual card if I want to sleep there tonight. I told him we have fully paid through Expedia for 9 nights and my wife has the physical cards, but she'll be here in the morning. James said it was hotel policy and I can't even be on the property anymore. i asked to speak to the manager and he yelled at me ”I am the manager”. all of a sudden two security guys show up and I was speechless. these guys did not say a word. although I felt like they felt sorry for me.  I could not believe how we got escalated this far. So after 10 minutes of trying to reason with James, he agreed to let me sleep on a two-person couch in the basement lobby. they had good couches in the main lobby. but he said I have to be under his supervision. at 6 am he woke me up and I have to get up as guests were arriving. I told him I was one of his guests and he said we'll see. The next day, the day manager said hello and heard what happened. That was literally it. they all moved on. So to be clear, we had paid in full to a Forbes 5-star hotel, and this hotel treated us like nobodies because i did not carry a physical card at the time. I understand you have policies, but whatever happened to customer service? How much damage can I do? you cant have a 25-year-old guy in a black suit run your customer service department who lacks simple principles of customer service and understands the grey in black and white policies.  Honestly, this probably falls back on corporate's lack of training and lack of recruitment of top talent. I really hope that the brand manager reads this review and does something about it.