Cari Hotel dengan Tab Mandi di Cologne

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

Friendly reception but work at very slow efficiency, there even was no proper queue, maybe the manger should get resign lol

Hotel staff, were professional, efficient and friendly. I was on a business trip, the hotel was convenient for a good connection to the road network, in the morning for business. While being convenient for access to the city and other amenities in the evening.

This hotel is conveniently located near the city’s main attractions. The room was clean and spacious. Breakfast was really nice. There are plenty of choice to choose from. The staff was friendly and supportive.

The hotel is ok, getting older and that is started to show. However, the hotel staff at reception and cleaning is good. The hotel is located a bit off the Strassebahn stops so there is a few minutes walk to the hotel if you don't have a car. There is missing a walking lane from the street to the hotel, so guests have to walk across a badly illuminated car entrance and a parking lot, it is hazardous. Gas station in front of the hotel is another thing making the arrival site of the hotel environment not so attractive. The other side of the hotel is however nice turning towards the Stadtwald. The really bad experience was the restaurant in the hotel. I like to mention that I very seldom complain at a restaurant, in fact I haven't for years. I ordered a burger and that was the worst service I have experienced for many years. The burger was badly cooked but the worst thing was the buns were so hard that I couldn't cut thru them with a knife. Like they had been frozen in a bag with a hole in it so the bun was exposed to dry cold for long time. I am not joking when I say I couldn't cut through them, it was so literally. I asked the waiter to take it back and he said he would bring a new one. He however did not, and did not approach me to tell me. My wife had her chicken and she finished her meal but not a work from the waiter to me. When I asked for the bill I asked him why and he said the cook had said that nothing was wrong with the burger. I would just stay away from that restaurant, it is a shame for this hotel. Price of hotel was 407 E a double room for 3 nights without breakfast. I travel frequently to Cologne and have stayed in this hotel few times, but I will do my best to stay away from this hotel in the future.

Definitely one of the best hotels I've ever stayed in and the best hotel from Accor Hotels. I had accidentally booked the wrong dates for my stay. As soon as I realised it, I contacted the hotel. The staff helped me to change my reservation dates. While on my trip, due to the strikes in France and problems with the train connections I had to postpone my meeting online. I sent an email to request to check in early since I will be having my meeting at 1 p.m. Ms Wulff made the necessary arrangements prior to my arrival. On my arrival I was able to check in early and able to proceed with my online meeting. Without her help I would not be able to conduct my meeting. On the next day, I had another online meeting. Her colleague made the necessary arrangements so that the housekeeping team could get the room cleaned before lunch and my next online appointment. Till date I have stayed in a number of hotels from the Accor Hotels group. In comparison to M Gallery am Konzerthaus in Wien, Hotel Mondial am Dom in Cologne exceeds my expectations. Professionalism The staff at the reception were not only friendly and good at what they are doing, they are also willing to help and went an extra mile to make things possible. I would not have been able to get my work done if they did not help me. Even when checking out, the staff was professional and showed interest to assist customers whenever they dan. Splendid Location Situation a few minutes walk from the train station and the main city area, is this hotel definite one of the most strategic location in Cologne. View of the Cathedral I managed to get a glimpse of the cathedral from my room. Dinner I had dinner at the hotel restaurant. It was not only affordable, the service was impeccable. The waiter even suggested where I could sit so that I can get the best view of the area. Awesome! I would like to thank the remarkable staff for making my stay in Köln memorable und unforgettable. I would definitely be staying in this hotel again when I visit Cologne. In German (Deutsch) Das Hotel Mondial in Köln ist mein Favorit und ist mit Sicherheit das Hotel von der Accor Hotel Gruppe. Ich habe bei der Buchung das falsche Datum eingegeben und musste meine Buchung ändern. Die Mitarbeiterin. hat mir geholfen meine Buchung zu ändern. Wegen Streiks und Probleme mit Deutsch Bahn musste ich meine Termine verschieben. Ich habe das Hotel gefragt ob ich früher einchecken kann um mein Termin online wahr zu nehmen. Frau Wullf hat alles für mich arrangiert damit ich meinen Termin online fortsetzen kann. Am nächsten Tag habe ich auch einen Termin online. Der Kollege von Frau Wulff hat mit dem Housekeeping-Team koordiniert damit das Zimmer von 13 Uhr fertig gereinigt ist. Dadurch könnte ich meinen Termin um 14 Uhr wahrnehmen. In diesem Hotel sind die Mitarbeiter:innen nicht nur freundlich sondern auch hilfsbereit. Diese Motivation ist leider eine Seltenheit auch bei den Luxus-Marken von Accor. Wenn ich mit M Gallery am Ko

it so nice and clean and the location is not far away to the train station and also the church 😍😍😍😍

Hotel in die Jahre gekommen, Zimmer sauber, Empfang freundlich, Frühstücksbüffet vielfältig, für jeden was dabei. Wellnessbereich klein, Schwimmbad benötigt eine Renovierung, wenig einladend, deshalb von uns nicht genutzt. Hotel ist von der Altstadt ein gutes Stück entfernt, aber mit den öffentlichen Verkehrsmitteln erreichbar. Hotel bietet einen Parkplatz, das ist mit der größte Kritikpunkt. Parkplatz kostete 13€/Nacht. Am Ankunftstag konnten wir problemlos parken, Samstag und Sonntag war der Parkplatz völlig überfüllt, einige parkten in zweiter Reihe und quer über dem Gelände. Auf Nachfrage an der Rezeption wo ich denn nun für meine 13€ parken könnte, durften wir uns vor gekennzeichnete Garagen stellen. Vielleicht sollte man dann keine Parktickets mehr vergeben, wenn der Bereich eh so überfüllt ist. Alles in allem für einen kurzen Aufenthalt in Ordnung.

I stayed at the hotel a few times on business trips. For that purposes it's perfectly suitable, easy to reach by car and with some shopping and eating possibilities nearby. For tourism it's a bit of a stretch but there is a direct tram to the city center nearby. I enjoyed the breakfast, it has all that a breakfast should need. The quality of the restaurant food was also good for the price.

El hotel puede resultar un poquito extravagante respecto a la decoración y los espacios, pero el servicio es excelente, la disponibilidad del personal está muy bien, la habitación limpia, cómoda y con todo lo necesario para disfrutar si no buscas lujo. El desayuno buffet está muy bien, a mi parecer un poco costoso pero no hay nada que decir respecto de variedad y cantidad. Cercano al metro y a una distancia caminable de la Köln hbf y de sitios turísticos como la catedral, el río, etc. esto lo transforma en un buen lugar de base tanto para viajes de negocios (Köln Messe) o para turistear.