Xihai Hotel

Ulasan Xihai Hotel

Xihai Hotel

Xihai Scenic Spot (Front Desk is located in Area A of the hotel), Huangshan District, Huangshan, Anhui, 245800, ChinaLihat Butiran Hotel
Xihai Hotel
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Ulasan Tetamu

4.8/5
Sangat Baik
10730 ulasan
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.7
Perkhidmatan4.8
Kebersihan4.8
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Semua ulasan(10730)
Ulasan positif(10649)
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Suasana yang bergaya(1529)
Bufet yang lazat(1058)
Penyambut tetamu yang peramah(453)
Makan malam yang lazat(429)
Restoran yang bagus(129)
Pemandangan matahari terbenam romantis(97)
Mewah(70)
Mempunyai katil tambahan(34)
Ulasan kurang baik(81)
Julia18
Bilik Tunggal Superior (Kawasan b)
Menginap pada Dis 2024
Pasangan
28 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Feb 2025
My stay at this hotel was fantastic! The room was wonderfully warm and cozy, making it the perfect retreat after a long day of exploring. The location is ideal for anyone who loves nature, offering the perfect vantage points to catch both the sunrise and sunset. It was truly magical to watch the sky change right from the comfort of the hotel. The hotel also provided jackets to keep me comfortable while outdoors, which was a thoughtful touch. Additionally, the detailed map they offered was incredibly helpful for navigating the area and making the most of my time there.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客，您好：”生活因樂趣而充實，黃山西海飯店因為有你的支持而幸福，願我們可以給所有來店賓客帶來更多的快樂，給旅途帶來更多的温馨和舒適，常懷一顆感恩之心，將心比心，關愛每一位客人，第一時間解決您的需求，相信我們會做的更好,感謝您的支持！祝您生活愉快~
Pengguna Tetamu
Bilik Tunggal Selesa Nyaman (Kawasan a, bumbung condong)
Menginap pada Dis 2024
Solo
15 ulasan
4.7/5
Menakjubkan
Disiarkan pada 22 Jan 2025
Don't bother coming to Huangshan at all unless you stay on the mountain, otherwise you'll never see the place without a crowd. Xihai hotel has a great location, rooms are well-appointed, breakfast is good especially considering everything has been hauled up there by porters, and the service is top-notch. Only criticism is the amenities included a sauna but this is only part of the (additional cost) spa. Too bad because I was looking forward to it after walking all day.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,Thank you so much for taking the time to share your thoughts about your stay at Xihai Hotel on Huangshan. We truly appreciate your kind words regarding our hotel's prime location, well - appointed rooms, and satisfying breakfast. Our team takes great pride in providing top - notch service, and it's wonderful to hear that we met your expectations in these aspects.We're sincerely sorry that the sauna situation didn't meet your expectations. We understand how disappointing it can be when something you're looking forward to isn't available as expected. We'll definitely take your feedback into consideration as we review and improve our amenities and service offerings. In the future, we'll make sure to communicate more clearly about the services that come with an additional cost.We hope that despite this small setback, you had a memorable experience on Huangshan. If you ever decide to visit us again, we'll do our best to make your stay even more enjoyable.Best regards,[Hotel Management Team]
Jojo Chuang
Bilik Standard Santai Elegan Superior (Kawasan a)
Menginap pada Nov 2024
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 21 Dis 2024
Great location, close to the spot for viewing sunset. The hotel also provides a winter jacket which really worked for -8 degrees when we were there. We enjoyed the buffet dinner and breakfast as well.
Terjemah
Jawapan daripada Pihak Penginapan: Your satisfaction is our greatest pursuit, thank you very much for your positive feedback. Looking forward to meeting you at our hotel next time and sharing wonderful moments together.
HRKOO
Suite Nyaman Basic (Kawasan b)
Menginap pada Okt 2024
Keluarga
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Jan 2025
Check in service was great upon arriving. They will give a large printed map and advise the route to take according to your preference. They added us on WeChat to update on all services available and sunrise info. Room was clean and signage saying tap water is portable from Huangshan spring. Boba tea's tapioca balls were powdery. Resources are difficult to carry up so maybe they served us overnight pearls. Food was not cheap but understandable. Breakfast was good with the traditional buns and soy bean drink etc. There is a walkway connected to the main building from the 2nd floor of blk B. Sunrise location changed to about 40min walk (one way) in Dec so it was steps and steps again on the second day morning but it's all worth it. Best communication from the helpful staff (in Chinese)
Terjemah
Jawapan daripada Pihak Penginapan: 很高興聽到您對我們酒店的讚揚，我們會繼續加油，為您打造一個温馨舒適的家外之家。期待您的再次入住。
Czzzzzzzz
Bilik Standard Nyaman Simple Superior (Kawasan b)
Menginap pada Okt 2024
Solo
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Nov 2024
Great hospitality by the hotel stuff 西海小陈. She and other staff guided me on the location to view sunrise and sunset. Hotel facility was great.
Terjemah
Jawapan daripada Pihak Penginapan: We are glad to receive your positive feedback. All staff members of our hotel will continue to work hard to create a safer and more comfortable accommodation environment for you. Looking forward to your next visit.
Pengguna Tetamu
Bilik Superior Ringkas Nyaman - Penghunian Triple (Kawasan b)
Menginap pada Okt 2024
Melancong bersama rakan
8 ulasan
4.7/5
Menakjubkan
Disiarkan pada 24 Nov 2024
Perfect for the location, and the staff was so nice, breakfast was perfect. However, the room was a little bit small and not looking exactly like the pictures so we were a little underwhelmed. But we got to see sunset and sunrise from the top on the mountains, and that was actually so worth it!
Terjemah
Jawapan daripada Pihak Penginapan: Your satisfaction has strengthened our confidence, and we will continue to maintain a high level of service to provide every guest with the best quality accommodation experience. Looking forward to your visit again.
Pengguna Tetamu
Bilik Standard Santai Elegan Superior (Kawasan a)
Menginap pada Okt 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Nov 2024
The hotel is I'm a great location for sunset viewing and easily accessed from Yungu cable car. The staff were very friendly and the buffet food was excellent! We would highly recommend a stay here! Lovely 4 star hotel with comfy beds and pillows and big down jackets fro you to borrow to watch sunset or sunrise!
Terjemah
Jawapan daripada Pihak Penginapan: Your positive feedback is the best encouragement for our work, and we will continue to maintain it, providing every guest with an unforgettable experience. Looking forward to seeing you again.
Pengguna Tetamu
Bilik Tunggal Selesa Nyaman (Kawasan a, bumbung condong)
Menginap pada Okt 2024
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Nov 2024
Perfect stay in this amazing mountain. The hotel is well located. Staff is really available to make the stay comfortable. Hotel has all services you need, you forget that you are on the top of a mountain with no access by road. Good job to all people who carry all the stuff on their strong shoulders ! Room was clean, very confortable bed. On the morning the hotel organize a sunrise tour and you have a special jacket in your room as it is quite cold in the morning. The food is great with plenty of delicious choices. I highly recommend.
Terjemah
Jawapan daripada Pihak Penginapan: Your positive feedback is the driving force behind our progress, and we will continue to work hard to ensure that every guest can leave beautiful memories here. Looking forward to meeting you again.
Pengguna Tetamu
Bilik Standard Nyaman Simple Superior (Kawasan b)
Menginap pada Okt 2024
Keluarga
22 ulasan
4.7/5
Menakjubkan
Disiarkan pada 16 Dis 2024
This was the most expensive hotel in my whole China trip by far but it was also the best restaurant with amazing breakfast options. The room was just okay, not bad but not worth the price and it had no view from the room even though it is marked as Mountain View. It is also far (about 1 hour hike) away from the closest popular points to watch sunrise and sunset. I would consider a different hotel next time that is closer to the hiking route because it took us almost 8 hours to hike here after taking the Yuping cable way up. It was almost dark when we arrived at the hotel and we headed up the mountain at 9 am.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests: Thank you for your recognition of Mount Huangshan Xihai Hotel. The hotel is located next to the Danxia Peak, west of the West Sea peaks, east of the Lion Peak and Shixin Peak. It is not only the entrance to the Xihai Grand Canyon, but also a good place to watch the sea of clouds, sunrise and sunset. We always try our best to provide every guest with a high-quality and comfortable rest environment. Thank you again for your support to Mount Huangshan Xihai Hotel, and look forward to your coming again!
Pengguna Tetamu
Bilik Single Santai Superior Anggun (Kawasan a)
Menginap pada Sep 2024
Pasangan
8 ulasan
4.7/5
Menakjubkan
Disiarkan pada 3 Nov 2024
Excellent services, excellent location ( in the middle of the best hiking trail for the back mountain), really nice amenities given the remote location. Small accident of blocked toilet on the first day we were there but they resolved it nicely. Overall a very nice experience.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your support and recognition of our hotel. We will continue to improve our service quality and make every stay full of surprises. Looking forward to meeting you again next time.
Toth
Bilik Superior Ringkas Nyaman - Penghunian Triple (Kawasan b)
Menginap pada Sep 2024
Melancong bersama rakan
15 ulasan
4.5/5
Hebat
Disiarkan pada 1 Nov 2024
A pricey hotel but can't fault the staff. They're super helpful, nice gift received at check in. The rooms are decent but you're paying a huge premium for what it is. Overall a good experience. Wing B is rather old.
Terjemah
Jawapan daripada Pihak Penginapan: We are pleased to receive your positive feedback, and all our hotel staff will continue to work hard to create a more elegant accommodation environment for you. Looking forward to your next visit.
Stephanie Ge
Area A Deluxe Standard Room - Elegant Style + Wall-Mounted Clothes Dryer
Menginap pada Sep 2024
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Okt 2024
We booked elegant room deluxe area A and room was very large and clean. Location very convenient to watch sunset (10 minutes) and hotel had a guide lead a group at 5:20am to watch sunrise 30 minutes away. Front desk gave helpful map with recommended hiking trails.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客:您好!巴金説“美好而又温暖的東西在記憶深處”，記憶是温暖，温暖是記憶，滄海桑田，記憶中的温暖，永恆不變。希望西海飯店會是您記憶裏永遠的暖!歡迎常回來!祝:安好!
Pengguna Tetamu
Bilik Tunggal Superior (Kawasan b)
Menginap pada Feb 2025
Solo
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Mac 2025
I had a very good stay at Xihai hotel. The location is amazing and the hotel was very clean and organized. Staff at the front desk spoke perfect English. Enough vegetarian options for food too. Would recommend.
Terjemah
Jawapan daripada Pihak Penginapan: 感謝您的好評！我們很開心西海酒店為您帶來了一段愉快的住宿體驗。酒店優越的地理位置、整潔的環境以及員工流利的英語交流能力都能滿足您的需求，豐富的素食選擇也能讓您滿意，這正是我們所期待的。期待您的下次光臨，願再次為您打造難忘的入住時光 。
Pengguna Tetamu
Bilik Standard Nyaman Simple Superior (Kawasan b)
Menginap pada Feb 2025
Melancong bersama rakan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Mac 2025
Great location next to the Xihai grand canyon. Food is fine, albeit a bit expensive. Rooms are clean and comfortable, no complaints about the bathroom either.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人，非常感謝您對我們酒店的好評！能得到您對位置、餐飲、房間及浴室的認可，我們深感榮幸。我們酒店依傍西海大峽谷，擁有得天獨厚的地理優勢，旨在為每一位像您這樣的客人帶來便利。關於餐飲價格，我們一直致力於提供高品質的食材與服務，後續也會綜合考量進行優化。期待您的再次光臨，屆時定讓您收穫更多美好體驗！
Pengguna Tetamu
Bilik Tunggal Selesa Nyaman (Kawasan a, bumbung condong)
Menginap pada Feb 2025
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Mac 2025
Staff was very friendly and knowledgeable. Hotel is very clean. Food was mostly buffet style when we went in mid March and it was alright, but overall we loved being on the mountain and able to watch sunrise and sunset.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人，感謝您的稱讚。我們珍視員工的專業素養和酒店衞生。食物方面，我們會加強研發，讓自助餐更美味。期待再次與您在山上見證每一次日出日落。