Hotel dengan Wifi di Hurghada

The Solymar beach resort is not the most expensive resort in the Hurghada/Safaga area, but it’s also not the cheapest. Because of this, we were expecting it to be quite middle-of-the-range in terms of quality. At every turn, we were pleasantly surprised and delighted. The staff were friendly and courteous - whether at the reception, in the restaurant, or walking past someone watering the grass, you are guaranteed a friendly greeting. Everyone is quick to know their customers - after just a day in our usual spot on the beach, Ahmed knew our usual order. The hyper-energetic Magic Entertainment team members were also quick to build rapport and make us feel included in the resort vibes. We plunged immediately into extreme relaxation with a “honeymoon massage” at the spa, which included time in the dry and steam saunas, a special hammam exfoliation ritual on a heated marble slab, a full-body Dead Sea mud wrap, and an oil massage. The masseuses were talkative and playful - possibly not to everyone’s taste, but this seems to be the Egyptian way and certainly got me smiling and giggling along. There is not a moment of the day when you might be at risk of going hungry. From the early breakfast in the main restaurant, to the late breakfast at the beach, to the drinks and snacks on offer throughout the day at the pool bar and restaurant, there is always a wide array of quality F&B choices. There is some variation from day -to-day options, and it’s always worth checking out the “fresh-from-the-grill” area to see what the day’s speciality may be. Part of the stay includes one complementary meal at one of the two a la carte restaurants (Italian/Egyptian) where the food is a level or two up from what’s served in the buffets. Go hungry - the Egyptian meal included a starter of hot and cold mezze, a soup, a main course and a dessert (with alternative plant-based and kiddies’ menus). The resort has done a lot to ensure that it is eco friendly. Apart from the usual request to hang up towels to save water on unnecessary cleaning, they also purify their own water, which is left in your room in chilled glass bottles (it tastes a little weird, but it’s good for the planet). Overall, highly recommend the Solymar resort.

Absolutely wonderful stay! The hotel was beautiful, clean, and very comfortable, and the service was exceptional from check-in to check-out. The staff were friendly, professional, and always willing to help. The room was spacious, spotless, and had everything we needed for a relaxing stay. The location was also excellent. Overall, it was a fantastic experience and definitely one of the best hotel stays I’ve had. I would highly recommend this hotel and would happily stay here again!

We had a wonderful 7-day stay at this hotel at the end of February with our 4-year-old child, and overall, we were very satisfied with our vacation. The beach is excellent: there are plenty of sunbeds, and they are spaced far apart, so it never feels crowded. The sand is soft, and the entrance to the sea is gentle and comfortable, with very few shells. There are lifeguard towers along the beach, which adds a sense of safety. A large bar offers soft drinks, alcohol, and coffee, along with two smaller bars. There are changing cabins, and the sunbeds and umbrellas are sturdy and well-maintained. The beach staff are attentive and helpful—they assist with towels, clean sunglasses, and bring drinks. There is also beach entertainment, including yoga, bachata and zumba dancing, pétanque, and beach volleyball. Paddleboard rental and a gym are also available, which adds to the variety of activities. Breakfast was diverse and fresh. There are live cooking stations for omelets, pancakes, and waffles, as well as traditional Egyptian dishes prepared on the spot. We also enjoyed the honey station, two types of porridge, a wide selection of pastries and bread, including freshly baked flatbreads. There is a large variety of salads, vegetables, cheeses, cold cuts, fish, sausages, and fruits such as kiwi, melon, apples, guava, and fruit salads. We tried massages from three different therapists, and all of them were very good. We definitely recommend taking time to enjoy the spa services. Music is thoughtfully integrated throughout the hotel. In the main restaurant, you can enjoy pleasant classical piano or jazz music. In the afternoon, the café with donuts features live performances such as guitar, saxophone, violin, or vocals. In the evening, there is a lively entertainment program with singing and dancing, and at night, there is a nightclub near the stage. The staff truly stand out—they are attentive, responsive, and always willing to help with any request. They are especially kind to children, which made our stay even more enjoyable. A special thanks to the manager for the exceptional care and professionalism. The rooms are spacious and well-designed, with a separate sleeping area and a cozy lounge space with a sofa and TV. The walk-in wardrobe is a big advantage, with plenty of hangers and storage space, as well as a safe. The bed, pillows, and blankets are very comfortable, ensuring great sleep quality. Housekeeping is excellent: the room was cleaned daily, towels (including beach towels) were changed every day, and bed linen was changed upon request. There are three à la carte restaurants—Asian, Italian, and Lebanese—which are a great way to diversify your evenings. Reservations are made in advance at the Viennese café. The service is efficient, the staff are attentive, and the food is delicious and authentic. The hotel is located in the Sahl Hasheesh area. About a 10-minute walk away is the main square, with a shopping street, cafés, and playgrounds nearby. We recommend visiting a charming artisan shop near the square—you can find unique souvenirs and take great photos. There were a few minor downsides: at the end of February, it can be quite windy. Although the air temperature was around 22–24°C and the sea 18–20°C, the wind made it chilly when getting out of the water, so bringing warm clothes is a good idea. The hotel does not have heated pools. Also, the kids’ club was not operating during our stay, and there was limited entertainment for children, with no evening kids’ disco. Despite these small issues, we had a fantastic and relaxing holiday and would happily return.

If you’re looking for the ultimate place to relax your mind and recharge your soul, look no further than Steigenberger Hotel Resort Gold El Gouna. From the moment I arrived, I felt an incredible sense of peace and luxury. The atmosphere is absolutely breathtaking –, stunning views, and beautifully designed spaces that make you feel like you’re in paradise. 🌊☀️ The food? 🔥 10/10 – every meal was cooked to perfection, with so much variety and flavor that every bite felt like an experience. Whether it’s breakfast with fresh pastries and exotic fruits, or a gourmet dinner with world-class dishes, this resort sets a new standard for culinary excellence. The service? 💯 Simply amazing. Every single staff member I interacted with was warm, professional, and genuinely cared about making my stay unforgettable. From the front desk to the housekeeping team, to the restaurant staff – everyone was so helpful, attentive, and always greeted me with a smile. It’s rare to find such consistently outstanding service. The rooms are elegant, spacious, and spotless, with everything you need for total comfort. The resort offers so many relaxing spots – from the private beach areas to the stunning poolside – perfect for unwinding with a drink in hand and just enjoying the calm vibes. If you want to escape the chaos of everyday life, this is hands down the best hotel in Egypt. 🏝️ Whether you’re traveling solo, as a couple, or with family, Steigenberger Hotel Gold El Gouna gives you an unforgettable experience that combines luxury, serenity, and world-class hospitality. ✨ Thank you Steigenberger Hotel for making my stay truly special – I can’t wait to come back! #SteigenbergerElGouna #GoldElGouna #SteigenbergerHotels #LuxuryResort #RelaxYourMind #BeachVibes #TravelEgypt #EgyptHotels #ElGouna #TravelGoals #LuxuryLifestyle #BeachResort #VacationModeOn #FoodieHeaven #TopService #ThankYouSteigenberger

整個埃及之旅最滿意的酒店，同時也是早餐最豐富最好吃的酒店，早餐有各式各樣的麪包，咖啡，鮮榨果汁，熱食，還有麪餃子壽司這些。房間很大，陽台可以看到部分海景。酒店的沙灘躺椅位置充足，離浮潛的棧橋走路過去很近，棧橋浮潛很美，酒店報的出海浮潛也很美。沒有遇到歧視的情況，遇到的所有工作人員都很友好，主動詢問體驗好不好。整體性價比拉滿，下次來還會住這家。

I spent 11 days at Amarina Sapphire Hurgada Resort and overall was very happy with my stay. We stayed in a Deluxe Sea View Room with Jacuzzi, which I would definitely highlight as one of the hotel’s main advantages. The bathroom is spacious, the jacuzzi is large and comfortable, and the room itself is very pleasant for a longer stay. The staff. This is probably the hotel’s biggest strength. The staff genuinely make an effort to ensure that guests have a comfortable stay and respond quickly to any requests. I would especially like to mention Fatma, the Guest Relations Manager, and Remon, the Hotel Manager. Thanks to their attention and willingness to resolve any issues, many minor inconveniences never became real problems. What I appreciated most was that the staff did not simply accept requests formally — they genuinely tried to help. For example, we had an evening flight, and the Hotel Manager kindly arranged a late check-out until 6:00 PM at no additional charge. This is a significant advantage for guests with late flights. À la carte restaurants. The hotel has three à la carte restaurants: Italian, Mexican, and Asian. At the time of our stay, visits to all three restaurants were free of charge and included in the room rate, which I consider a great advantage. It is a nice way to add some variety to your meals instead of eating exclusively at the main restaurant. The beach and beach bar. I really liked the level of service on the beach. As soon as guests arrive, the staff come over to help arrange and adjust the sun loungers and provide fresh, wet towels. Snacks and drinks can also be brought directly to your lounger. The beach staff are attentive without being intrusive, which makes relaxing by the sea very comfortable. Entertainment and evening program. There was live music with vocal performances on the hotel grounds every evening. In addition, pool parties with live musicians were organized approximately once a week. For guests who enjoy some evening entertainment in addition to a relaxing beach holiday, this is a nice bonus. Things to keep in mind Room cleanliness. On the first day, our room had not been cleaned particularly well. However, after contacting reception, the issue was resolved very quickly: the room was cleaned almost immediately, and we had no further complaints about the quality of housekeeping during our stay. So I would consider this more of a one-time issue that the staff handled promptly. Pillows. The pillows in the room are very large and were personally uncomfortable for me. However, this was also easily resolved: after contacting reception, we were provided with different, more comfortable pillows. Construction work. The hotel is still being completed, so construction and renovation work is ongoing in some areas. At times, this can be noisy. If having complete peace and quiet during the daytime is important to you, this is something to keep in mind. Minibar. There is no fully stocked minibar in the room. Drinks are provided only once, on the day of arrival, and are not replenished afterwards. Alcohol. The hotel mainly serves locally produced Egyptian alcohol, which, in my opinion, is fairly average in quality. However, this is quite common in hotels in Hurghada, so I would not consider it a serious disadvantage of this particular hotel. Overall, I had a positive experience. Yes, the hotel has some drawbacks, primarily related to the ongoing construction and a few minor day-to-day issues. However, for me, the biggest advantage was that the staff genuinely care about the comfort of their guests and are quick to resolve any issues that arise. I particularly enjoyed the beach service, the à la carte restaurants, the evening entertainment, and, of course, the room with the jacuzzi. I would recommend this hotel for a holiday, especially if you value attentive staff and good service. I hope that once all construction work is completed, the overall experience will become even better.

I recently stayed at Mercure Hotel, and overall I had a really good experience. The food was alright—definitely better than what I’ve had in all-inclusive hotels in Turkey or Tunisia. There was a wide variety of dishes, including lots of tasty options, cakes, tea, coffee (which was actually good), cocktails, and decent beer. The service was excellent. The staff were very polite and always willing to help—you can ask them anything and they’ll do their best. A special mention goes to Ahmed, the kitchen chef, who is an incredibly kind person. He really stood out, and I’d give an extra star just for him. The resort overall is not as busy as many other places in the area, which I really liked. It’s a smaller hotel compared to others nearby, with a simple, nice look—white buildings with brown windows, just like in the photos. It’s not a big aqua park-style resort, but honestly that was a plus for me, as I could relax without too many kids around. The beach is nice and quiet, perfect for relaxing. There are comfortable beds with shades/umbrellas around, so you can always find a good spot. The hotel has three swimming pools—the one next to the main restaurant is very large and usually empty, as most people stay at the smaller pool or by the beach. The sea water was a bit cold for my preference, but it’s beautifully clear and very clean. Many people really enjoy it, especially for snorkeling—there are amazing snorkeling spots right next to the resort. Rooms are cleaned every day, and you get two bottles of water per room daily, which is a nice touch. There are also plenty of activities: you can play tennis (though they only have one set of rackets), mini golf is included in the stay, and there’s a gym which is usually empty. There are snacks available by the pools and the beach, and a bar in the main restaurant. Outside the hotel, taxis are easy to find either at the lobby or on the street. Just make sure to agree on the price beforehand, or use the inDrive app—it’s usually cheaper than Uber or Careem, and you agree on the price upfront. There are a few shops nearby as well. If you need medication, it’s better to order from Self Care Pharmacy (you can find them on Facebook). For example, I ordered Antinal and rehydration salts with delivery for only 250 Egyptian pounds. They can deliver pretty much anything you need, and it’s much cheaper than buying inside the resort—definitely good to be prepared for emergencies. Overall, it’s a clean, more peaceful hotel with good service, plenty of food options, and lots to do. A great place to relax and enjoy the Red Sea.

泄湖景完全是來搞笑的，所謂泄湖就是個小水泡，陽臺中間還隔着一段距離和樹擋着，跟其他評論一樣，存在一定的歧視，但是大部份工作人員還是挺友善的，雖然這本來就是他們應該做的。中間想加錢升級海景，帶我們去看的也還是一個稍微大一點的水泡而已，工作人員告訴我這已經是最好的海景房了，最後並沒有升級，泳池開放時間特別晚關閉時間卻很早，如果要出海這家酒店完全沒必要，吃的甚至不如國內100塊錢人民幣的自助餐，基本都靠吃麪包吃飽的，我們拿行李小費給了一美金態度還可以，同行的另一對沒有零錢了給了10埃磅態度就很差，對於一家五星級酒店這種事不應該發生，還是建議加錢選擇更好的全包酒店，或者普通的全包，想省錢或者出海沒有時間在酒店那就市區選擇一家便宜的就好了，這邊出行也並不方便，最後，我們check out的時候工作人員態度非常好，忘記問他的名字了，當看到我們自己拿行李過來了一直在向我道歉，告訴我他們應該安排擺渡車過來接我們的，海邊和泳池邊工作人員也很好，太陽下山後我們想去游泳，海邊的工作人員告訴我太陽下山後海里很危險，並且開玩笑説會有鯊魚，泳池邊的工作人員很耐心的告訴我泳池關閉了，要消毒，會傷眼睛，總的來説，真的不值這個價

Subject: Formal Complaint Regarding Reservation Issue at Jasmine Palace Resort – Hurghada, Egypt Dear Trip.com Customer Support, I am writing to formally lodge a complaint regarding a highly distressing experience I had with a recent reservation made through your platform. I booked two rooms for two nights at Jasmine Palace Resort in Hurghada, Egypt, under a non-refundable reservation. Prior to traveling, I called the hotel directly to confirm the reservation and ensure that everything was in order. However, upon our arrival, we were informed at the reception that our reservation would be canceled because the hotel allegedly has an agreement with an Egyptian agency to only accept UK residents for bookings made via Trip.com. This condition was never disclosed during the booking process, and it is entirely unreasonable and discriminatory to enforce such a policy after the booking has been confirmed and paid for. We were met with resistance and an unacceptable level of rudeness from a staff member named Mr. Mohamed, who was uncooperative and arrogant throughout the discussion. Despite my efforts to resolve the situation—including offering to pay the rate difference and suggesting that my son, who holds a valid UK BRP, be listed as the main guest—Mr. Mohamed refused every solution. I was left with no choice but to contact the Egyptian Tourism Emergency Hotline and file an official complaint. Upon requesting to speak with a supervisor, I was connected to Mr. Fathy, who was significantly more professional and understanding. After reviewing our documents and learning that my son has a BRP and that my husband and daughter both hold valid UK visas, he approved our check-in and even offered to upgrade our rooms to deluxe as compensation for the inconvenience. Shortly after, a police officer who had been informed of the situation arrived at the hotel and confirmed that the issue had been resolved. This entire ordeal was not only stressful and humiliating, but it also jeopardized the start of our family vacation and left us deeply frustrated with both the hotel’s discriminatory practices and the apparent lack of vetting on your platform. If the hotel has a residency restriction, it should be clearly stated before booking. I kindly request that Trip.com investigate this matter seriously and take appropriate action. At the very least, I would appreciate a formal apology and a gesture of goodwill, such as a partial refund or credit, to compensate for the emotional distress and time wasted. Please let me know if you require any supporting documentation, including the reservation details, contact logs, or complaint reference with Egyptian tourism authorities. Sincerely, Rania A. Elfarrash

Lovely hotel ,3 pools …pool with slides, Kids pool and then another family area with pool. We had to move rooms as we had no hot water … but they moved us no problem. The outside areas are lovely … bars around the pools … the only suggestion would be to have nibbles and also ice has to be available … the beach bar no ice at all again this is a no brainer. The food needs overhauling by a chef … hot food generally not hot enough. No chips for kids .. no burgers … the menu needs changing and the cooks need training from a chef The quality of the food needs a lot of improvement… many guests not happy one said it was a culinary catastrophe, a lot started eating out. When you get there you are given a coloured wrist band and the staff will see you are a new arrival. I saw new arrival guests get approached by on site staff selling , massages,nail and beauty makeovers,trips,and ice creams … as many as 5 approaches in 10 minutes. In 5* hotels these people are at stations around the hotel and when guests are ready they go to these stations .. they don’t get hounded …the massage guy approached me 3-4 times a day. Some of the trips need vetting The service was ok and all the staff was friendly … the animation team need new outfits .. I couldn’t really see what they did to be fair .. no games to get people involved. Overall it was a nice stay .. but there is a lot to work on .. I hope they will see this honest review and make changes … it could be a 4-5* but it will only be a 3* if they don’t make changes