Hotel Pantai di Hurghada

If I can rate this hotel more than 5 stars, I will do so. Those people are hospitality gurus, the way they treated me and my family made us all overwhelmingly happy. Every single detail was taken into consideration and exceeded my expectations. -Once in the restaurant my son was hesitant and in seconds the chef made him a special order that suits his taste. -Snacks and pizzas are so yummy. -The hotel is nice and cozy. -The views are relaxing. -Super clean Rooms, Pools and restaurants. -The main restaurant served seafood several times. However, It was never smelly and this is a plus. -Access was available to Jaz Casa Del Mar's lovely sandy beach. Words won't express my feelings when the hotel sent me a complimentary birthday cake on my birthday and another compliment was sent the next day (fruit platter, nuts and maccarons😋😋) Special thanks to reception team members (Mohamed for his close follow up on any issue, Ibrahim for his complement and Philopater for receiving us). Special Thanks to the pool bar men (Abd El Salam and Mina) they served delicious coctails 😉👌 -Special thanks to Ali Barakat in the Snacks bar -Special thanks to Ali & Hamdoun in the main restaurant. -Special thanks to Mohamed from the room service team. -Special thanks to Fares at the beach. -Special thanks to Sentido's team for making our vacation an unforgettable one. Will be back again soon ISA All the best...

Hotel is really nice and clean. Lots of restaurants with a good choice of food. When checking in Ahmed Mazhar and Mostafa were amazing and made me feel right at home. Sorted my room and managed to get my family close to me as I was here to surprise them. 5⭐️ service and definitely an asset to the hotel. Thank you again to you both. The pool is one of the cleanest pools I’ve ever seen. Entertainment staff really nice and helpful. Lack of things on during the day is the only thing I would say. Mohammed the housekeeper went above and beyond always to make sure we had everything we needed. Whilst all in all the hotel was great there are some things that let it down. In general all staff were helpful and happy, however as always there were a few that weren’t and wouldn’t do anything to help. Soft drinks are all bottles so it’s fine if you order a drink and it’s a fresh bottle but sometimes you get a bottle and it’s flat. Snack bar is poor and not much selection between the hours of 10am-1pm and 3pm-7pm there isn’t anywhere you can get a light bite. The marina serves some things but is very far away and not convenient if you’re at the pool. No chips or french fries anywhere. This was really disappointing, my mum and auntie loves chips so had to order them in the restaurant for $3 per portion. Not what you expect at an all inclusive. As I mentioned all in all we had a very good stay, I would return to this hotel definitely and had the potential to be an outstanding hotel.

整個埃及之旅最滿意的酒店，同時也是早餐最豐富最好吃的酒店，早餐有各式各樣的麪包，咖啡，鮮榨果汁，熱食，還有麪餃子壽司這些。房間很大，陽台可以看到部分海景。酒店的沙灘躺椅位置充足，離浮潛的棧橋走路過去很近，棧橋浮潛很美，酒店報的出海浮潛也很美。沒有遇到歧視的情況，遇到的所有工作人員都很友好，主動詢問體驗好不好。整體性價比拉滿，下次來還會住這家。

Great location. Staff very friendly and helpful. Food is just normal, not too much variety. I ate dinner after checking in and had stomach pains with very frequent toilet visits and fever the next day... Overpriced shops all around the area and also don't bother with onsite trip centre as that is very overpriced. Good sides? Amazing snorkeling location. Would go back only because of the snorkeling

We stayed in Jaz hotel for 4 days in early April in a deluxe pool-view queen room. Positives: - The hotel is situated in a very convenient location, on the touristic promenade and quite close to the airport.  - The pools are great, the hotels has in total 6 pools and even though we sometimes had difficulty finding an empty spot to sit at the main pool, we could always find a spot on the other pools where the atmosphere was equally amazing and very relaxing. - The restaurant quality is top notch, one of the best culinary experiences I have ever had anywhere, with a big variety across the different days, along with a focus on egyptian food and seafood, which i appreciated. The restaurant’s head chef himself supervised the dinner serving and gave us daily recommendations. Negatives: - The staff is helpful but not as overtly friendly and willing to help as we had experienced in other hotels. Service can sometimes be quite slow. - The room furniture, even though it’s modern, looks a bit used and is not very well maintained. - The rooms are clean, but again not at the same level of cleanliness you would expect at this price level. - Internet speed is quite low (2-3 Mbps), so no streaming possible - There are daily nightly entertainment programs, however, they are not as varied or extensive as other hotels i had experienced. I got the impression that the hotel is more targeted towards older travelers who prefer the peace and quiet and don’t care about nightly activities, but it may be because of the time of the year I visited in. Overall, it was a good experience and the negatives I listed can be considered nitpicky, but honestly, at this price level, I would expect a flawless experience and I have had better experiences at this price level in Hurghada. The only clear positive for Jaz is the quality of the restaurant.

O resort é incrível, estivemos durante 3 dias hospedados e foi uma ótima experiência, a estrutura do hotel é excelente, tem praia privativa, piscinas aquecidas, show noturno todo dia, vôlei, e muito mais... A limpeza é ótima, muito capricho e cuidado, a comida é deliciosa e todos os colaboradores foram muito educados e dispostos a te deixar o mais confortável possível! Com certeza voltaremos a nos hospedar neste resort. 🙂

辦事拖拉，旁邊的一長隊人一報名就立即給房卡，十幾個辦完手續，叫我們到一邊填表，最後就剩下我們兩人。明明是攜程給的先住後付，前台還問我用什麼方式付款，説明他們根本沒仔細看訂單。前台英文也不太行。服務生有點待慢顧客，5月5日早上大約7點退房時，前台服務生坐在那都不願站起來，要我伸長手把房卡遞過去，這是他們的服務規範嗎？那裡酒店多得很，如果服務不到位，將來生意一定不會好！

The Regina is a basic all inclusive hotel right in the centre of Hurghada. Easy walking distance to the Marina and bars, restaurants etc are right outside the front door. Majority of staff are friendly, tips get you better service (as in most places in Egypt). Samir who cleaned our bungalow was absolutely fantastic, every day he left something else in our room that helped us enjoy our stay. From a kettle (not typical to get in Egypt all inclusive) to hotel embroidered slippers and a wonderful smile every single day, I hope the management cherish him as he is simply brilliant. The bungalow was spacious enough but the shower was tiny, beds comfy, plenty of clean towels too. The food is basic and not to the standard I’ve had in other hotels in Hurghada but there was always something to have. The beer is poured in to small glasses from a bottle and all the spirits are local equivalents. If like me you need coffee early morning (before 7) then you’ll have to pay for it. They have a machine in a little cafe area and at the pool/beach bars but machine coffee is not available whilst breakfast is being served. Instead it’s provided in a huge urn and not very palatable. If you arrive before 3pm you’re not entitled to have lunch or dinner after 12 o’clock check out on your last day…they cut your band off when you check out. If you check in after 3pm then you can get a voucher from reception which allows you to have lunch. I’ve never had this at any other hotel in Egypt (this was my 18th visit) and adds to the basic feel of the hotel. If you’re looking for a cheap hotel to enjoy the ever present sunshine then the Regina could be for you.

泄湖景完全是來搞笑的，所謂泄湖就是個小水泡，陽臺中間還隔着一段距離和樹擋着，跟其他評論一樣，存在一定的歧視，但是大部份工作人員還是挺友善的，雖然這本來就是他們應該做的。中間想加錢升級海景，帶我們去看的也還是一個稍微大一點的水泡而已，工作人員告訴我這已經是最好的海景房了，最後並沒有升級，泳池開放時間特別晚關閉時間卻很早，如果要出海這家酒店完全沒必要，吃的甚至不如國內100塊錢人民幣的自助餐，基本都靠吃麪包吃飽的，我們拿行李小費給了一美金態度還可以，同行的另一對沒有零錢了給了10埃磅態度就很差，對於一家五星級酒店這種事不應該發生，還是建議加錢選擇更好的全包酒店，或者普通的全包，想省錢或者出海沒有時間在酒店那就市區選擇一家便宜的就好了，這邊出行也並不方便，最後，我們check out的時候工作人員態度非常好，忘記問他的名字了，當看到我們自己拿行李過來了一直在向我道歉，告訴我他們應該安排擺渡車過來接我們的，海邊和泳池邊工作人員也很好，太陽下山後我們想去游泳，海邊的工作人員告訴我太陽下山後海里很危險，並且開玩笑説會有鯊魚，泳池邊的工作人員很耐心的告訴我泳池關閉了，要消毒，會傷眼睛，總的來説，真的不值這個價

這是我這行程最糟糕的房間，我入住房間由於剛用油漆刷新，刺眼刺鼻，不適合人類居住，我跟前台服務員溝通要求換房，前台不肯換，衹安排服務員用空氣清新劑來房間噴，這不是掩耳盜鈴，我衹能整晚將門打開，用桌椅擋在門口，你無法想象我在這裏度過一個難以想象的夜晚😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭