Hotel berhampiran Half-A-Moon, Inverness

We stayed at Blackfriars Inverness this past week and thoroughly enjoyed our experience. It was the best place we stayed at during our trip. The location is very near the train station, just a short walk up Academy street, and easy access to sites like Church Street (e.g. Leakey's bookshop) and the river walk. We had no trouble with noise during our stay. The room was very spacious, well decorated, in good repair, and had a very lovely shower. The pub downstairs was cozy and had good food and drink. Jessie and Katrina in the pub both were absolutely welcoming and helpful; service was quick and caring, and they both went the extra mile to help with our special requests. We'll definitely be back here!

Generally acceptable and clean hotel. However, I was almost tricked by being given a room that’s “HALF-CUT” by the rooftop. Essentially an attic (picture 1) at first. There are actually plenty of normal empty rooms being cleaned as I could see walking to the elevator. I asked the front desk if I could be re-arranged and they gave me another room. Pretty bad experience as I felt discriminated and tricked for unknown reason. I asked a fellow customer who checked in around the same day and he didn’t get allocated the attic room.

The location is excellent, with easy access to many parts of this walkable city. The staff were so friendly and helpful, and let us know that we could pre-arrange buffet breakfast on a day by day basis at a reduced rate. They were also helpful with pre-arranging taxis when needed. The restaurant had a lovely view and excellent service. The pool was very nice (and pretty large for a hotel pool) and the hot-tub was an added bonus.

Friendly and efficient staff. Room was large and comfortable. Decor perhaps a little tired but we e were lucky enough to have a river view. Breakfast very nice but not such a fan of the tick box menu. The time it takes for staff to explain, check and make any amendments could be spent just taking order. I can understand that it is more convenient for the wait staff though in busy periods or with large groups.

The format of the Rocpool has changed since our 1st visit. Afternoon tea and 'spoons' hour are now included in the price. This experience certainly makes the offering unique and is a bit like a business lounge where you can order your drinks but a much more individual and luxury experience - all high quality treats. The small hotel with car park is just 10 mins walk to city centre and for those who like small boutique hotels the Rocpool offers a great experience with personal service from wonderful staff

First let me say that the owners were incredibly kind and accommodating. It pains me that to even write this but I thought fellow travelers should hear my experience. First, there are two aye stays in Inverness. My gps took me to the wrong one first. That was awkward. After I finally figured it out, the place was very cutely decorated with Scottish and Loch Ness decor. Contactless check in was easy however a board with everyone’s name and room numbers does not feel super safe for me a solo female traveler. But over all easy enough. Next I stayed in room 7 which is up a flight of stairs so make sure you pack light! (Which you should do anyway in Scotland.) My room had just been renovated with new carpet but it smelled like off gassing and I had to open the window (which was broken) there was a radiator for heat which I had no idea how to use. So it got a little chilly. Now here comes the problems: the rooms are very close together and the walls are paper thin. I was kept up until 3 in the morning hearing conversations and snoring. We were only given the choice of receiving breakfast between 7:30-8:30 in the dining room. So I woke up earlier than I would have liked to eat breakfast. Which was just okay. Nothing too outstanding to write about but again the hostess was very sweet. Overall I could see that they’re trying their best. But I would recommend sound machines in each of the rooms or something so people can have a good nights sleep. The location was pretty good and just over the bridge from the high street.

It was a beyond excellent stay at Ness Walk. The service and staff have been exceptional and warm. The rooms were beautiful and clean. Whenever we needed help, the staff were always really kind, warm and helpful. They've really created such a wonderful impression and we would only recommend Ness Walk to anyone visiting Inverness.

The room is spacious and clean. The only hiccup was that, at first, we got a room with a double bed despite booking a family room on Trip.com. When I asked the reception staff, she said there was no family room per se in the building, and in the booking that they had, it didn't say that I wanted a family room or how many people would be sleeping in the room. For them, a family room is a room with a double bed and an extra bed. The staff managed to change our room to one with an extra bed ready, so it wasn't a problem.