Hotel berhampiran The Cheese Pantry at Connage, Inverness

Very nice hotel, well situated and adequate for our needs, not much can be found at fault with this place staff were pleasant and attended to our request when asked. I would definitely stay here again.

Really disappointing experience compared with the photos displayed on their website. Here on business for four nights. On my first night I was allocated a room with a connecting door, the guests next door returned to the hotel around 11.30pm and played music till 3am. It felt like they were in the room with me. I honestly don’t think they were that loud, just absolutely no sound proofing in the room. I requested a room change as I had confidential calls to make, the reception quickly allocated another room for me, but based on the accommodation areas it is just a very tired hotel. Tight entrance into room and toilet area. Have to say lovely breakfast and food in the restaurant was good, as are the staff. Sorry would not choose to return.

Generally acceptable and clean hotel. However, I was almost tricked by being given a room that’s “HALF-CUT” by the rooftop. Essentially an attic (picture 1) at first. There are actually plenty of normal empty rooms being cleaned as I could see walking to the elevator. I asked the front desk if I could be re-arranged and they gave me another room. Pretty bad experience as I felt discriminated and tricked for unknown reason. I asked a fellow customer who checked in around the same day and he didn’t get allocated the attic room.

房間很乾凈，比較舒適，就是沒有空調，有時候會有些熱。不同房間溫感不一樣，可以問下前台。但是住起來沒什麼問題。

The format of the Rocpool has changed since our 1st visit. Afternoon tea and 'spoons' hour are now included in the price. This experience certainly makes the offering unique and is a bit like a business lounge where you can order your drinks but a much more individual and luxury experience - all high quality treats. The small hotel with car park is just 10 mins walk to city centre and for those who like small boutique hotels the Rocpool offers a great experience with personal service from wonderful staff

The room was very clean, large and well equipped. 10 minutes walk to city centre. On site parking. We really had a good stay.

First let me say that the owners were incredibly kind and accommodating. It pains me that to even write this but I thought fellow travelers should hear my experience. First, there are two aye stays in Inverness. My gps took me to the wrong one first. That was awkward. After I finally figured it out, the place was very cutely decorated with Scottish and Loch Ness decor. Contactless check in was easy however a board with everyone’s name and room numbers does not feel super safe for me a solo female traveler. But over all easy enough. Next I stayed in room 7 which is up a flight of stairs so make sure you pack light! (Which you should do anyway in Scotland.) My room had just been renovated with new carpet but it smelled like off gassing and I had to open the window (which was broken) there was a radiator for heat which I had no idea how to use. So it got a little chilly. Now here comes the problems: the rooms are very close together and the walls are paper thin. I was kept up until 3 in the morning hearing conversations and snoring. We were only given the choice of receiving breakfast between 7:30-8:30 in the dining room. So I woke up earlier than I would have liked to eat breakfast. Which was just okay. Nothing too outstanding to write about but again the hostess was very sweet. Overall I could see that they’re trying their best. But I would recommend sound machines in each of the rooms or something so people can have a good nights sleep. The location was pretty good and just over the bridge from the high street.

It was a beyond excellent stay at Ness Walk. The service and staff have been exceptional and warm. The rooms were beautiful and clean. Whenever we needed help, the staff were always really kind, warm and helpful. They've really created such a wonderful impression and we would only recommend Ness Walk to anyone visiting Inverness.