Ulasan Klas Hotel

1. Kami menempah 2 bilik dengan standard yang sama-akhirnya memberi saya dan suami standard (bilik berasap), memberi rakan kami bilik tanpa tingkap, dan kemudian mengubahnya. Tetapi mereka menggantikannya dengan bilik yang paling tidak bersih: seluruh bilik mandi berkulat, tidak menyenangkan memasuki bilik mandi, balang gel mandi digunakan oleh orang-orang sebelum kami dan sangat kotor, tidak ada kertas tandas sama sekali, di sana adalah sampah di dalam almari! Kawan kita pun sama, sangat kotor! Sarapan pagi: tiada buah-buahan, tiada pastri, pengedaran tidak kemas, tiada cawan!

They are a bit annoying. Keep calling you to remind you that you have to leave the hotel before 12pm. I am a traveller and I am always aware of about hotel rules. They are quite unfriendly. I didn’t feel so comfortable.

Very good staff

bad service, bad rooms , smelly toliet worst hotel i ever been!

Lo hemos pasado muy bien

A very very vad experience, the air conditioning wasn’t working. The pool wasn’t open and the staff couldn’t help us. We wanted to check out the same day but the hotel wouldn’t accept a refund.

Hotel is definitely not a Four star hotel. Pleasantly surprised by the standard and cleanliness of the bedroom, although the A/C didn’t work. Breakfast has to be one of the worst ever, swimming pool was closed and we were informed that it doesn’t open until 10.30am When it did eventually open, it was dirty with bird droppings in and around the pool area, a bar area with almost nothing available! I contacted the hotel on 3 separate occasions to arrange taxi transfers to & from the airport without any response. Shocking customer service.

i was in this hotel from 24 till 27 of may 2023,and my problem that they broke my bag before check out and go to the airport..and they refuse to check the cam to know who broke it during moving the bags from my room to the room near the reception and even dont care or call the manager to tell him my problem ,even the behavour was ignoring that they did a mistake ..i dont advice this hotel for anyone..

Choose this hotel if you want to have a very awful trip to Istanbul...Very rude staff...dirty room...loud noises from street...Dirty towels...Nonsense breakfast...There is nothing good to say...In an awful word ... do not ruin your trip...

Nice hotel, only 10min walking from the Blue Mosk Beautiful and clean the only thing i was disappointed was that we received a twin room not a double as i booked. Apart of this highly recommended

You pretty much get what you paid for, rooms are alright, breakfast is alright, staff are mostly kind, pool is small and you only really want to go there to relax instead of doing any kind of serious swimming, the inside looks like the fricking backrooms lol, the location is probably the best aspect of this hotel, while sleeping can be a little difficult if music is loud nearby unless you're a deep sleeper, you've got a lot of shops and services nearby, pretty much all you'd need for a trip there. Also, popular locations like the Blue Mosquee or AyaSofia (if that's spelled correctly) are just a walking distance away from the hotel which is nice. Overall, of you plan on mostly going outside and doing visits around istanbul during your trip, I would recommend this hotel, but if you're going to spend a long time inside it, I'd say there are better options out there.

Floor 1A roomhight was way too low for tall(184cm) man. In the shower I had to bend get lower to wash my hair. Room was very small but for 4 nights it was okay.

We went there on 26th of May for 1 week unfortunately we had to leave the Hotel on the 2nd day. On check in we we’re told they’re giving us a different room as they think it will be better for us also they didn’t give us the extra bed we paid for. Their excuse was they gave us different room it’s better but the new room didn’t have the extra bed we paid for. The fact is original rooms we booked for they gave it someone else. After arguing for an hour they gave the bed when we threatened them we will leave the hotel. Unfortunately with all the chaos going on we didn’t check how many passport they gave back and put it in the bag straight away. The room locker didn’t work so had to keep them in the bag. When I checked on the second day only to realise one passport missing. We don’t know if it was returned or someone took it from the bag from the room. Management didn’t help us at all. We went to police station to report it. Also it said it’s a 4 star hotel but believe me it’s like a B&B. Very dated and unclean toilets. Hardly anyone understand English.

My husband and I stayed at this hotel in April 2022, we first intended to be here for a couple of days only but were pleasantly satisfied with all we were offered so we extended the visit for 4 night more. We were given better rooms than we have booked, by the way. The staff at a hotel is very accommodating, solved all our questions quickly, the breakfast if nice with rich choice of greens, cheeses, sausages, omlets, hot food and yummy Turkish helva. The hotel is conveniently located in a quiet place in historical Fatih district with walking distance to Grand bazaar, Ayay Sifia, Blue mosque and other sights. Will definitely come to this hotel again. Anna and Vladimir, Russia