Pengguna Tetamu
12 Januari 2023
The room didn’t look anything like in the pictures. Dirty walls, window covered by a cloth and super tiny. Mosquito net doesn’t close completely, pointless. Bathroom smells and Isn’t very clean. No room to put anything in the bathroom (toothbrushes / hair brush etc) and the room is too small to even open a suitcase and leave it open. Next to our outside door, was the sofa where the staff gathered to check/charge their phones and hang out, very unprofessional. We didn’t have WiFi coverage inside our room and needed to go out and sit in that same sofa to use the WiFi. Very unhappy in that room. First evening, we went to the restaurant for dinner, had to wait for over 2,5 hours to get our food (grilled chicken and grilled prawns) Not kidding, we ordered at 19h20 at got our food at 21h55. Pictures of the food are attached. We paid 10 dollars each for a bowl of rice and 1 chicken drumstick/ 4 prawns. Really sad and expensive meal. Left the table hungry. After a first night without any sleep because of the non-working airconditioning, we complained 4 times (including to someone we believe was from management) and they showed us another room. What a difference! Where the first room could barely function as a broom closet, this one was big enough, nice bathroom and sufficient space to move around with 2 people. It even had proper windows! After a final check of the airconditioning (it was working, hooray!), we packed our bags and moved to the other room. It even had proper WiFi coverage. We would like to thank the hotel team for the service of relocating us to a different room. We were able to enjoy our second night. Second evening, we took a short walk (5 min to the right on the beach) to the nearby Passion Boutique hotel for dinner where we had a really nice evening. Suggestion for the hotel management, switch the first room to storage space and maybe put the sofa in that room for the staff to hang out. Not worth the money even though it’s a cheap room. We stayed in other hotels in Zanzibar with comparable prices and the rooms were of significant better quality and much more worth the money. Wanted to take pictures on the swing on the beach, no trace of those except for a swing in the middle of the garden.
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