jiejieer
April 23, 2024
Pro-tested and praised, serious comments
The day before, I stayed at Genting, hahaha, I won’t say anything, it’s just the unsatisfactory service process.
The next day, I stayed at He Pu Li Yue, which soothed my soul. As a professional hotel manager, I know best how to control the quality of all aspects of the hotel.
First, He Pu Li Yue will take the initiative to contact customers in advance about the arrival time and arrival method. Whether a shuttle bus is needed to pick up, if necessary, contact in advance. Although it is only a 6-minute walk, the front desk is attentive and considerate.
Second, I checked in at store 1 and waited for a while, but when I entered the hotel from the road and turned the corner, it suddenly became clear. The design was very comfortable, and the swimming pool that caught my eye was very clean. As soon as the front desk brother saw us, he took the initiative to come up to help with the box! Good impression plus points, who doesn’t love employees with a lively eye. Then, the ladder to go downstairs has a non-slip mat! Details plus points! The front desk service is carefully uniformed, which is a traditional Dai costume, and the skirt and white top corresponding to the color of the building, plus points! The overall coordination is coordinated! The noon time period is the peak time for check-in and check-in, and there are sufficient front desk staff! Bonus points! Then the hotel offered a photo shoot as a gift from the cooperation. It took me more than two hours to put on makeup. I was already impatient! Who knew that the photos turned out to be very good! The photographer was very professional, never said anything wrong, and was very good at guiding. And the advantage is that you can see the finished photos directly. They actually edited the photos in 15 minutes! I didn't want to ask for more photos! But! Really aesthetic! It can be used as a poster for promotion! I paid more than 1,000 directly, willingly. From here, it can be seen that this 🏨 boss does not come in from any photography team, but selects partners, otherwise it will just ruin the brand. So, the boss and the manager have some ideas! Top!
Then the details of the room make people feel very comfortable, and the space size is used to the extreme. The lighting is also very good, very comfortable and natural. (Although there is a circle of mirror lights in the bathroom, it is still 🈶 top light, so the boss added a movable makeup mirror, **! The details are very good)
Finally, I want to focus on praising Xiao Rao sister! A very good front desk sister! I took photos and went out to play during the day. Afternoon tea needs to be booked in advance at the hotel from 2 to 4 o'clock, but! I forgot! It was almost 11 o'clock when I came back from playing. I remembered and asked the front desk. The sister Shun just happened to have reserved tea left, so she could arrange it for me! (In fact, it is reasonable for the hotel to refuse after the time) But I still arranged it as appropriate. It's great, especially after midnight snack, eating some fruit and drinking some cold drinks! The front desk sister Xiao Rao ran around to help prepare!! Here I want to say! Banna has a rich nightlife. Many guests come back after 11 o'clock, and there are guests who check in at the store! There are also guests who are prone to lack of things before going to bed, such as children and the elderly. So! I hope the front desk management can consider that it is really not okay to keep one front desk! Very busy! A little girl is so busy that she runs around and may still be overwhelmed. Therefore, there are as many as two people in Saipan, one guarding the front desk and the other going out to work. Miss Xiao Rao is very capable! Praise! I hope the boss can see the smiling, lively and capable sister!
Oh, and the hotel's selection of products is also very good, the toothbrush experience is very good! Better than other hotel management! The cups are also beautiful, simple and clean! There is another detail, considering the children, so there is a small stool that can be raised. The guest room level has reached the five-star standard! Very nice hotel! The shooting is also very good! The environment is quiet in a bustling environment! The service details are grt! I hope to continue to maintain it! Recommended to friends and colleagues to experience it!
Original TextTranslation provided by Google