Kresten Palace Hotel

We had an amazing time at Kresten Palace! All The receptions staff are unbelievably welcoming and can not do enough for you. There was a mix up with our room which was swiftly sorted out. The room was spot on, the lovely cleaners take pride! A special thank you to George for carrying our bags and being so helpful. The entertain team were truly amazing! A big thank you to Kiko for getting us all involved and must also mention the rest of the entertainment team for making our stay unforgettable. Ignore the previous reviews regarding the buffet food, the choice was vast with different specialties options each night and it was all so enjoyable and fresh, the waiting and cleaning staff always so eager to make sure you were happy and never stopped smiling. We can not wait to return. The food and staff at the pool bar and restaurant were also faultless. You can hire a car direct from the hotel by the lovely helpful assistant which we did to visit Lindos it cost around €50 for the full day, it was well worth it only a 40 min drive. I highly recommend the walk up to mountain and ruins definitely worth paying the entrance fee of €12 for the history and views! Taxis are also available directly opposite we used them a couple of times to go into Rhodes town it was extremely cheap around €11 each there and back. You must walk further along the harbour look for the red submarine Poseidon glass bottom boat, it was a great experience for €10 each. The skipper and staff were great helping my daughter who felt sea sick. There’s an audio highlighting the history surrounding which was really interesting and we got to feed and see so many beautiful fish. Taxi to Faliraki was €15, we ate at eat Greek falirari, it was amazing beware the portions are huge! There is also Kalami beach walking distance around 15 mins, you turn right from the palace and it is the road opp the chemist after the 3rd bus stop. Kallifea springs was absolutely beautiful for a swim. Please take some euros as at the entrance to it is a cat sanctuary. I could go on a on!! Thank you very much to everyone we will see you all soon!! I did want to come and visit on May 27th for a week however the flights are really ridiculous prices as it is the school holidays! Kind regards Julie Ellen & K

We absolutely loved our stay at Kresten Palace. Lovely rooms, great pool and plenty to do. Massive shout out to Kiko who kept us entertained all holiday. Also a special mention to Phoebeus who after a mix up with our rooms did everything he could to help us out.

Stayed at this hotel in April 2024 booked via Secret Escapes. Food was very good and staff in restaurant and cocktail bar were super friendly, helpful and efficient. Pool area was lovely but could have benefited from having additional sunbeds available. Entertainment in evening seemed mostly low key ie karaoke and bingo. Not a lot to do in local vicinity unless you hire a car-which was reasonably priced within hotel Lobby at £80 for 3days. Rooms, public areas and poolside were spotlessly clean. The beach area looked dreadful. I was expecting a shingle beach but not the associated rubbish and discarded fence panels that were strewn there giving the impression of a discarded building site. Had booked garden view room via secret escape website. On arrival view was of a service road and garden but there was a constant noise coming from roof ( we were on 3rd floor ) sounded like a helicopter landing. Soundproofing did not reduce the noise. Was only there about 10mins and it exacerbated my tinnitus so asked to be relocated. Was relocated to another room which overlooked the carpark at the front of the hotel. Road traffic from main road was constant when balcony door open but soundproofing was good when it was closed. Not very enjoyable for sitting out on though. When I asked to be assigned a “garden-room” as per my booking, reception staff advised that none were available and that all rooms on the front (as ours was )were classed as garden rooms and that moving to a sea view was not possible as additional cost, but also fully booked. Despite my clearly not being happy with the view no concessions were offered eg some complimentary cocktails or such like. Wifi is additional cost per device per day for use in room. I was grudgingly given 1 free wifi pass for our 3 day stay but had to pay for my husband’s connection! I really dont think it acceptable to advertise a car park view as a garden room. Infact i consider it very misleading and very poor customer services that they did not offer an upgrade or at least some complimentary drinks.

Returned from Kristen Palace yesterday. Would definitely recommend the hotel and come back again. We did have an initial issue with our swim up room getting zero sun all day, but within 12 or so hours we had our room changed and upgraded to a family swim up room which was perfect. Had the sun until about 1pm and then had no issues finding a sunbed at the main pool in the afternoon. Food was very good quality, however it was not the warmest every day, but I know this is quite common for half board/all inclusive hotels anyway. They could do with upgrading to heating units for the buffet or food options made to order. However, food at the pool bar was very fresh and enjoyable. Entertainment could have been a bit more varied, but assuming this was due to it being nearly out of season. However, when we did do the quiz, darts and bingo it was very good and entertainment team very enthusiastic! Easy to get to both Falaraki and Rhodes Town using the buses outside the hotel. 2€ for a single to Falaraki and 2.5€ for a single to Rhodes Town. Would highly recommend visiting La Esquina in Falaraki, food was incredible and the cocktails were on another level. Overall, we had a lovely week and would 100% return. Highly recommend splashing out on a family swim up room even if it is just the two of you, for the sunrises and private pool area.

Couldn’t fault hotel when we arrived. Lovely position, nice food and friendly service however on day 4 of our stay our room was burgled. From that point on the reception staff tried to shift blame for on to us. To point that one even said that doesn’t happen here.

This is the best hotel I have ever had the pleasure of staying in. The hotel grounds itself are absolutely stunning, all the staff are friendly, genuine people. Nothing was ever too much trouble. The hotel is very clean, rooms cleaned daily and fresh towels daily. The pool was brilliant, never had to fight for sun loungers. Snack bar at pool served really tasty and huge portions. The staff really do make the hotel, the animation team worked their socks off day and night to keep guests entertained. Kiko and the team are really passionate about their jobs and make guests feel welcome. The cocktail bar is such a comfortable environment, quick service and very reasonably priced. Was able to keep our room on another night due to our late night which meant we had another day round the pool and not have to worry. Bus stop right outside the hotel which gets you into Rhodes old town in about 20 mins and the coaches have air con! We’ve both had an amazing holiday and really cannot thank all the staff enough for their hospitality and amazing customer service!!!

Hotel was nice and kept clean. Pool area was great. Cleaning staff were great and polite. Please note that (1) you'll have to pay for use of the safe in the room (2) you'll have to pay for WiFi (per device) (3) the air con doesnt work (4) Breakfasts buffet wanst great (5) they don't provide irons in the room and if you need something ironed, you'll have to pay to use the hotel laundry services. The room was basic and some features could do with a makeover, but at least the rooms were cleaned everyday unless you told staff you didnt need room service. Towels in the room are changed everyday. If you want a late check out, you need to request this the day before you are supposed to check out. The hotel itself is not really central and you'll have to take a taxi or drive to Faliraki or Rhodes Old town. There are some tavernas and bars nearby (10 min walk from hotel). Its near Kalithea Springs (4 min drive) which is a great place to visit. All in all, I would return to Rhodes, but wouldn't stay here again.

We travelled as a family of 2 adults and a 4 and 9 year old. The hotel grounds are well cared for and clean and check in was quick and easy. We had a garden view room 537 and the room was clean with 3 normal beds and a camp bed. The bathroom was dated but we had read the reviews so it was what we expected. At the end of the day it's a 4* in Greece not a 4* in Mallorca. I'm not sure what people expect when they go to Greece, Cyprus and Turkey etc. The bathroom was very clean and we tend to not spend a full 7 days in the bathroom so it didn't bother us! The only negative was the aircon wasn't right cracking. Was ok while we were there (temp around mid 20's) but in peak season I don't think we would have coped especially on a night. Kids entertainment was a bit boring on a night. We are typical 'brits abroad' though and the kids love a mini disco and a dance but evening entertainment is more for adults. If it was just me and my fiance it would have been great. Just a bit boring for the kids. * What made this hotel 4 out of 5 for us was the staff * My daughter has to carry refridgerated medication to be able to eat so we had to ask staff to put medicine in restaurant fridges and pool bar fridges etc and it was never too much trouble. We have had trouble with other hotels but the staff here were great about it. The fridge in the hotel was really good and kept between 2 and 8 degrees. Arta the manager of the snack/pool bar area and Anna in the restaurant were amazing 👏 Food at the pool bar was great and did vegan pizzas. Food on the restaurant was standard all inclusive and always something to eat. Desserts were the best. The entertainment team and everyone there was so lovely and work so hard! Overall a lovely clean hotel with staff that work hard to make sure you have a good time. Would return as a couple but too quiet on an evening for my rowdy children 😀

9 of us booked this hotel(breakfast & dinner) with Jet2 Holidays. We arrived very late and check-in was very smooth and the front of the house staff were very efficient. *The room* was basic for a 4 star hotel. There was not water, tea or coffee, no slippers nor a robe. We said we were given a 'garden view' but what we got was a room that faces the car park and road. The cleaning staff were very good I must say. The breakfast was the same for the 7 days we were there with not much variety for a 4 star hotel. The dinner was very disappointing, it was cold at best some lukewarm (we arrived as they opened at 6.30 so there is no excuse) every night, the dishes were very bland and uninspiring. We reported this on the first night but it stayed the same for the rest of the trip. I am not sure why water was only avalaible if you paid for it but they insisted that we could not have tap water (if not paid for) nor bring our water with us. The 'beach' was not a beach as it had large rocks and ocean was not accessible due to the rocks. The animation team were great especially aqua gym (I strongly recommend it). The shop was very reasonable and most prices cheaper than when you go to town. I recommend buying your souvenirs from there. I would suggest you dont rent your car from the hotel as we found we were going to be charged 300 Euros more. We walked down the road to Independent cars and got a fantastic deal from a family run business (very friendly and told us all the great places to go) . I would love to come back to Rhodes but will not be staying at this hotel.