Hotel Kamrup dengan Kolam Renang

If I could give them -5 I would give them -5. Where to start from. It was nothing less than an ordeal staying in this hotel. We took 2 rooms one king bed and another twin bed. First of all I would like to mention that all the rooms and bathrooms in this property are differently shaped and designed making each room look bad to worse. One room is either bigger than the other or smaller than the other inspite of being same category rooms. Secondly most of the rooms have a broken bed, and you have to trust me on this as because of this reason they made me change the room almost 5 times. The last room that was allotted to me had a faulty ac and it took them almost 5 hours to again shift my room and I was sweating out in this hot humid weather in their room with and ac that doesn't work and no fan or cooler. It's about to be 2 am and I am still awake in my 6th room because the ac in my room isn't working and after complaining to them they have surrendered saying other rooms aren't in a condition to be given and no one can fix the ac hence they will provide me with a fan and a cooler. Now the scene in my room is I have a noisy fan and a cooler leaking water and my room literally flooded with water. Last but not least, I had gone for site seeing in Guwahati today and while my way back I had ordered a dish in the restaurant an hour and a half before I reached the hotel and requested them to prepare it before I reached the hotel as my 11 year old son was very hungry. I have 3 reminder calls too for the same and while I reached the hotel neither was my order ready nor did they have an excuse for not doing so... This has been my experience in this hotel in the past 2 days. I really have my sympathies with people who will still choose to stay in this hotel despite all the odds in favour of this hotel. All in all in my view this hotel is worse than even a cheap motel.