Hotel Dengan Spa di Penang, Malaysia

The hotel is great, staff are impeccable in their attentiveness to the guest. Room was spacious, clean and comfortable. Breakfast buffet was absolutely outstanding, with an abundance of choices catered to satisfy every taste. The pool and gym are also fantastic, with the added convenience of being open 24/7, to put in an early morning workout. Spacious and very well equipped and maintained. However, our stay was not without faults and there are definitely some things management needs to address: - the noise from the elevator automatic announcements is absurd! the ”doors opening/closing” alerts are constant and audible from neighboring floors as well as your own.If you stay in a room numbered xx15 or xx16, be advised you will not have a pleasant time - we asked to change rooms immediately as soon as we realized this. - elevators can be SLOW, magma slow. it can take a long time to move around if you are staying in a higher floor. We stayed for 2 nights and during that period 2 separate elevators were down for maintenance. It took us a total of 15 minutes to move from one floor to the other, after getting our room changed (for reasons stated above) and new keycards. - the level from street noise audible in the room is just inadmissible at a supposed 5-star hotel level, at least in the rooms facing the main road. These rooms have, inexplicably, a single pane of glass and very tall windows, which makes soundproofing pretty much nonexistent - mat rempit bikes racing in the dead of night, the call to prayer blasting from the loudspeakers of the mosque nearby before 6am, drilling from the construction site nearby, and other nuisances that definitely disturbed my sleep.

I absolutely love this hotel! It far exceeded my expectations. Initially, I just wanted a value-for-money option for my Penang trip, but staying here turned out to be amazing. The location is very convenient for exploring George Town’s attractions. The breakfast is fantastic! On my last day, I had to catch an early flight and paid for breakfast—never expected the variety and quality of food to be so worth the price. The staff are friendly, and the housekeeping team is polite and welcoming. The night view through the floor-to-ceiling windows was my favorite moment each night. I’ll definitely choose St Giles again when I return to Penang!

We love our stay here! Free yummy cookies when we checked in. haha! Room is awesome and the seaview is awesome too! Location is great, staff is friendly & we highly recommend this hotel when in Penang!

Nice,clean,affordable,comfortable and close to city and close to great places and food,amenities should also include toothbrushes set too,it would be a great addition

Cleanliness is good don’t get me wrong but my experience wasn’t that great due to the fact that there were many Charlie Ants in the dresser, toilet, shower, and balcony area. Kudos to the hotel staff team tho for their prompt pest control services upon contacting them.

A lovely hotel for a family stay, offering an excellent breakfast. The staff are incredibly kind and always greet guests with warmth and professionalism.

Pearl View Hotel offers a simple and pleasant stay, with normal cleanliness standards. The surrounding area is convenient, with nearby food stalls that offer easy dining options. There’s nothing particularly surprising about the hotel, but it provides an average experience at a reasonable price. Perfect for those looking for a no-frills, budget-friendly place to stay.

This stay far exceeded my expectations – it perfectly embodies the feeling of ”home away from home”! The hotel's location is excellent, with convenient transportation, and the rooms are clean and comfortable. The staff are warm and attentive, especially the young man who speaks Chinese. Overall, it was a very pleasant stay, and I highly recommend it!

Great stay here - staff are pleasant and polite, room was clean and comfortable, breakfast was tasty, and location is conveniently beside Gurney Plaza with multiple shopping and dining options. Made a request during booking for a complimentary cake to celebrate my mum’s birthday, and they very kindly noted it down and provided one. Minor areas for improvement - made multiple calls from my room to the guest service which were unanswered over a span of 10-15 mins; bathroom door for room 1020 couldn’t close easily; and the flush for the toilet bowl also appears to be lacking power for a proper flush. But otherwise all good and a recommended hotel for Penang.

Penang's oldest 5-star hotel, with 140 years of history. Both the interior and exterior of the hotel are absolutely beautiful, creating a very relaxing atmosphere. We stayed in a Deluxe Twin Room in the Heritage Wing. Although the price wasn't cheap, it was definitely worth every penny and highly recommended. For breakfast, if you prefer more variety, I'd suggest the buffet in the new building – the selection is so vast it's dazzling, you'll only wish your stomach was bigger!