Hotel berhampiran German Federal Court of Justice, Karlsruhe

Wir waren von Freitag bis Sonntag wegen eines Konzertes in Karlsruhe und hatten wenig Ansprüche an ein Hotel. Zunächst einmal das Gute: das Frühstück war gut und wir wurden freundlich empfangen. Jedoch unser Zimmer war eine Zumutung: Schmierige Wände und eine durch Stockflecken verunstaltete Holzdecke. Das Bad war aber sauber & die Matratzen gut, daher sind wir geblieben, zumal die meisten Hotels ausgebucht waren. Der Zustand des Zimmers sei bekannt, wurde uns mitgeteilt. Sehr schade, da wir auch sehr früh gebucht hatten.

Plus: + Value for money as such but largely depending on what deal one can make. + Reception - friendly and efficient. + City Center + Public transport (with a trade off - see under minus) + Breakfast OK but just + Bar service - coffee service excellent + Room very good equipped + Clean + Excellent but expensive garage-parking. Minus: - The Airconditioning is a bad joke! Does not work but they offer you a (good working) ventilator instead! - Avoid if possible the rooms at the frontside corner. A continuous flow of traffic and loud Trams are passing. It’s impossible to open a window without running the risk of hearing damage!

The hotel is fine, most importantly the air conditioning worked well as it was really hot over summer. The location was good, across from the train station and an easy walk into town. The thing that undermined our stay was the not funny joke to promise a free gift for booking direct then insulting guests with a SINGLE cheap drink voucher that can be used for two people to SHARE a SINGLE coffee or small pilzner!!! Two people stayed for 4 days and got a drink card for one crappy drink? We didn’t bother to use it as it was worthless and pathetic. Considering we would have got 4 stamps toward a free night when collecting 10 stamps on ********** I lost the equivalent of 50 Euros booking direct.

Sehr schönes modernes Hotel. Zimmer haben eine angenehme Größe. Frühstück an den Feiertagen war leider nicht so gut wie an den restlichen Tagen, Kühlung der Wurst- und Käseauslage zu kalt und wurde nicht nachgelegt. Personal war nicht zu sehen, um nachzubestellen. An den anderen Tagen war es prima. Gute Auswahl. Gerne wieder!

Neues Hotel. Es ist etwas schwer zu finden, da ziemlich versteckt. Zu Fuß findet man es leichter, als mit dem Auto. Große Tiefgarage vorhanden - wer mag gegen €18 pro Tag. Die Zimmer sind schön und geräumig. Aufpassen, die Studios haben zwar eine Küchenecke, aber hier fehlt der Wasserkocher, Teller, Tassen und Besteck. Töpfe und Pfanne vorhanden - witzig. Bad ist super neu, begehbare Dusche, flauschige Handtücher. Wenn die Rezeption zu tun hat, bekommt man an der Bar nichts zu trinken (Begründung: sonst mache ich Fehler) . Einfach Geduld und keinen Durst mitbringen

I have chosen Radisson Blu based on my many experiences with the hotel chain I gained in USA before pandemic, boy was I wrong to chose them in Karlsruhe. The room was clean and as on the photos, in order and ready to be used - that's about it. At the arrival I have informed the receptionist we don't have a reservation but that I could do it online right away, she promptly offered to do it herself, when I asked about the price difference I have been told ''it should be more or less the same''. Her booking was 151 euros, the online was 71 euros.. so I booked online with my phone right in front of her. We needed to leave early in the morning so we were happy to learn the breakfast is 6.30am so we confirmed our attendance. When we presented ourselves at the breakfast 6.30am sharp we have been told there was an error and it will be served later. So we waited, when we were allowed to access the breakfast the staff lady realized our room number have not been charged for the breakfast, we offered to pay at the check out as the wallet was in the room upstairs, unfortunately the lady would not bend the rule and insist on the payment before consumption. Early morning, with a hungry 7yo, after waiting already because of wrong information provided, that's not what you want to hear. Fast forward, we are about to leave just to learn the parking was not part of the deal - 17euros from 9pm to 7.30am. Unfortunately the whole experience was not over, my daughter forgot her stuffed animal in the room, when I called the receptionist asking for options on how to get it (we were hours of driving away) I have been told they are ok to hand it over to a currier if I organize one. I am genuinely asking myself if Radisson Blu is still in hospitality business, the complete lack of focus or consideration of client's needs is just striking. I have provided my review to the Radisson Blu directly using the platform I booked with, they came back with automatic answer telling me they have ''taken care'' of the issues signed. I won't come back and I won't recommend.

Hotel is closely located to the Messe Karlsruhe and easily accessible by public transportation. The look and feel of the hotel is modern in overall and is nicely done (floral-themed), the rooms clean and nicely furnished. Overall nice stay. However, two things we weren’t pleased about and also heard other people complain about: This hotel is not accepting any cash but cards only. For guests from abroad, even small bills needed to be paid with card and commission usually apply for each transaction. Totally get the thinking of the cards-only policy but it definitely is not guests-friendly at all. The other thing is that we forgot to bring our travel adapter. Not the first time but in all previous hotel, we have also been able to borrow one from the reception. From a hotel which is located closest to a venue like the Messe Karlsruhe and with almost 160 rooms, we would’ve expected that they are prepared with a few travel adapter. Fact is: they have not a single one. As said: overall nice stay and we would probably book again, if we’re going to visit the Messe Karlsruhe but otherwise, we would definitely look for another hotel.

Sometimes I ask myself: why happens this to me? I am booking an Ibis Styles hotel but getting the comfort of a five star one? What is wrong with these booking categories? Let me be clear and precise. Despite of the fact that the design will not win an award (carpet, interior in the rooms, the colors), this hotel convinced me in terms of cozy beds, cleanness, silence, sound-insulation and breakfast. As said: design – well – there are always two guilty guys: the one who designed and the other one who bought it. Nevertheless, I want to sleep and have a good breakfast and both was fulfilled on a high standard. Beds were cozy and comfortable, the room spacious, the bathroom separated between toilet and shower (which is not a bad choice). A well working rain shower system was just another example for even more luxury hotels which do not cover that. The breakfast in the morning: marvelous! The staff to be mentioned first: friendly, helpful and very attentive to keep the breakfast area and buffet clean. A well working coffee machine and on top: a self-brewing coffee service was also available – fancy. The quality and quantity of the buffet compared to its price: outstanding. I ate worse for more money at higher qualified hotels! It is ridiculous! This hotel deserves an excellent review and my personal marketing. Well done! We strongly recommend this place for sure!