Pengguna Tetamu
11 Mac 2024
We have just returned from a 2 week vacation staying at Neptume Pwani resort. The hotel is amazing, the location, rooms, Pools and all facilities are superb. On arrival the view through the reception is stunning, it just sets the scene for everything. The room we were allocated was 127, whilst it is towards the back of the property it is extremley quite, just how we like it. The room is well set up, huge bed, great bathroom with twin sinks and a walkin shower. The walk from our room to all the pools and restaurants takes you through the grounds and does have steps to go down, from reception you can ask for a "golf kart" to take you up if needed The whole hotel and grounds are spotless, staff work tirelessly to maintain everything. There are a number of speciality restaurants you can use and no restrictions on the number of visits, Thai / Asian, Indian, Italian, Ala cart and the main buffet - the selection covers just about everything, if you cant find something you like it would be a miracle!! Its the staff that make vacations memorable, the service provided is 5* Here are a few that made our holiday very special .... Rajbu - Thai restaurant, a very polite and special man and very funny Hussain and "Tommy" - pool bar, superb Gin & Tonics Michael - Italian, very atentative 5* service Narendra Singh Jhala - Assistant manager, always approachable and speaking to guests Shukura Juma Shluma - Pool area, on point with drinks service, friendly and polite Abdullah - Animation team, "Are you looking for me?" well what can be said here, well just totall nuts dont ever change!! Msene Salim - Pool area, on point with drinks service - friendly and polite The beach area is kept clean and tidy, plenty of sunbeds all around, the beach is swept clean of sea**** every morning The beach vendors are there, can be a little persistent and follow you trying to sell sell sell, but that said do leave you alone if you are firm enough when saying "No" All in all we can not recommend this hotel enough, 5 stars just dont do it
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