Hotel berhampiran Woolworths Katoomba, Katoomba

While the location was good, the motel itself was not. When we first walked into our room, it smelled damp and musty, and the carpet, chairs and even the beds felt damp too. There were numerous spiders and bugs in the room, including one in the shower, and there were also a number of dust webs which showed it clearly hadn't been cleaned recently, or at least not thoroughly. Furthermore, the beds and pillows were very hard, many of the power points were inaccessible due to their location behind the bed, and the bathroom was very small. We had booked for two nights but left after one as we were so disappointed by the cleanliness of the room, especially due to the current spread of the virus.

The location of this hotel is truely incredible and the views from the balcony and restaurant are spectacular. Additionally, the sister hotel next door has a fantastic outdoor pool which is available. However, the restaurant is generally poor and trades on the location rather than the quality and service. The fabric and maintenance is lacking for example cobwebs abound in the ceiling areas. Additionally, the rooms are tired in need of refubishment or at least a really good clean when you look closely the housekeeping is not up to the standard portrayed. Disappointing given the stunning location.

We enjoyed our three-night stay at Leura Gardens. The accommodation is surrounded by lovely gardens which you can wander around. It is located amongst a quiet residential area which has some beautiful and fancy houses. Our room was very clean, comfortable and spacious. It included a microwave, mini-fridge, kettle, TV and a balcony. There is plenty of parking. The continental breakfast was great and well set-up - it included a variety of cereals, toasts, yoghurt, juices, muffins and a pancake machine. The breakfast room has big windows with a lovely view of the gardens and golf course opposite. The accommodation is only a few minutes drive to Leura Mall which has many cafes and boutique shops, as well as a Woolworths supermarket. A few minutes more and you get to Katoomba which has a larger range of cafes, restaurants and shops, including antique shops. There are many beautiful walks and lookouts in Leura, Katoomba and surrounding areas. We had a lovely few days in Leura and would stay at Leura Gardens again.

Beberapa maklum balas yang membina. Kebaikan 1) Cantik. Sukar untuk mencari resort di Australia dengan keluasan dan kolam renang luaran. 2) Satu tan kemudahan! Kuda, kawasan kanak-kanak, Taman pengembaraan, padang golf, 2 kolam renang, gimnasium yang lengkap. (Saya harap ini disebut daripada memberikan saya peta yang dilipat (nampaknya minta maaf!) 3) Bilik besar 4) Amalan selamat COVID yang cukup baik di restoran tidak konsisten di tempat lain 5) Kakitangan yang menyenangkan semasa sarapan pagi setiap hari dan satu makan malam 6) Saya tidak mempunyai anak tetapi suka aktiviti untuk kanak-kanak terutamanya kereta bermotor Peluang 1) Kami mendaftar masuk ke hotel lewat pada petang hari bekerja. Wanita yang mendaftar masuk saya cukup baik, tetapi mungkin mempunyai sedikit kesenangan dan perhatian yang tulus terhadap pengalaman kami, seperti yang berikut: a) Adalah baik untuk bertanya sama ada kami pernah tinggal di sana sebelum ini atau mengetahui semua kemudahan. Kami hanya menemui beberapa perkara ini semasa berjaga malam itu dan keesokan harinya. b) adalah baik untuk bertanya sama ada kami memerlukan maklumat tentang pilihan tempat makan atau memerlukan tempahan makan malam atau jika kami akan keluar untuk makan malam kerana kami mendapat tahu pada jam 7:30 malam bahawa bandar terdekat, Leura, kebanyakannya telah ditutup atau telah ditutup. ditempah habis. Restoran utama Embers dan Jamesons hanya menerima tempahan untuk 2 tempat duduk yang telah ditempah pada masa kami bertanya. Nasib baik kami mempunyai kereta dan memandu ke Katoomba. Nasib baik kami tidak minum sebelum makan malam atau kami tidak akan dapat memandu! Jika mereka tahu pilihan tempat makan adalah terhad, perlu ada kewajipan berjaga-jaga & pergi lebih jauh untuk memberitahu kami. Secara berseloroh, wanita di kaunter penyambut tetamu memberitahu pasangan lain pada pukul 7:30 malam bahawa satu-satunya pilihan ialah perkhidmatan bilik, kerana ”ini adalah pergunungan, bukan bandar” yang pasangan itu menganggap komen yang tidak sopan. Pada malam kedua kami mendapati secara kebetulan terdapat 2 lagi tempat makan, lounge golf dan gril. Cadangan saya kepada pihak pengurusan adalah, sila jangkakan keperluan pelanggan terutamanya apabila kita mungkin tidak menyedari apa batasan yang mungkin ada 2) Terdapat pengubahsuaian lembut hartanah baru-baru ini. Jubin itu mungkin mempunyai lebih banyak peluntur dan gosok di sekitar sisa lantai. Saya tahu kadangkala mungkin terdapat lap pembasmi kuman di atas jubin tetapi grout kadangkala terlepas dalam proses ini dan kelihatan kotor. 3) Pancuran mandinya bagus tetapi ia terlalu kuat & tidak boleh digunakan melebihi kuasa 20% kerana ia tidak boleh dicondongkan ke bawah atau ia menyembur keluar ke tikar lantai di luar bilik mandi. Dalam masa 2 saat menghidupkan pancuran mandian, tikar lantai telah basah. Saya boleh mandi dengan baik tetapi ia mungkin lebih baik. 4) bahagian luar bangunan hotel boleh lakukan dengan bersih. Banyak sarang labah-labah di tingkap. Dari tingkap kami, kami juga dapat melihat teres di bawah dengan sekumpulan perabot luar lama berselerak di dalam longgokan. 5) Terdapat beberapa lampu sorot yang sangat terang yang menyinari bangunan pada waktu malam. Sepanjang malam. Saya tidak pasti sama ada ia bertujuan untuk menerangi bangunan yang boleh dilakukan dengan lembut. Terdapat sedikit kebocoran cahaya melalui langsir; ini membuatkan saya fikir ia adalah pagi setiap kali saya bangun. Katil agak selesa tetapi ia menjejaskan sedikit irama sirkadian saya. 6) Menu boleh dilakukan dengan membuat penggantian untuk resipi yang lebih cepat & lebih moden yang penuh dengan rasa dan nutrisi dengan masa dan pembaziran persediaan yang minimum, melihat menu secara keseluruhan dan bukannya item individu untuk disediakan. Ini akan membolehkan lebih banyak duduk antara Jamesons dan Embers semasa makan malam dengan menu yang pelbagai. Saya percaya di sinilah sekatan jalan itu. Terdapat seorang lelaki di Embers yang boleh menjadi lebih mesra (Dia mempunyai loghat Perancis) kerana apabila kami meminta untuk melihat menu untuk Jamesons, dia berkata mereka telah duduk pada 7 & 8:30 dan saya terpaksa memberitahunya bahawa saya perlu lihat menu sebelum membuat tempahan, selepas itu dia lulus menu dan tidak pernah kembali. Resort ini mempunyai potensi yang besar. Mereka boleh melakukan pakej golf, Pengembaraan atau keluarga & menawarkan semua kemudahan resort dan aktiviti berbayar. Saya berharap untuk kembali & berharap jangkaan saya akan melebihi masa itu!

The room was very small. No toilet brush in bathroom. Coat hangers insult to guests as they are hard to use because they think the guests will steal them .

Unfortunately we started off on a bad foot when we had to wait in excess of an hour past our book in time for our room to be ready, then when we did finally get in, the TV remote wouldn't work and to turn it on manually meant it was stuck on one channel with no volume. Went back to reception and swapped batteries which didn't help, then we're told that thier maintenance people wouldn't be back until Monday so nothing they could do. To thier credit they did extend our check out time by an hour and provided breakfast at thier sister property in Katoomba. The property is in need of some TLC and to call them luxury apartments is a bit of a stretch, but they are in good condition overall. To access the studio lofts are up a rather tall flight of stairs that doesn't have a hand rail all the way, and the step treads are rather small (only just over half the length of my foot) which will make it very difficult for anyone with mobility issues. The room does have a kitchenette, but the only thing to cook with is a microwave, no hot plate or frypan included, so bring plastic wrap, paper towel etc with you, aswell as cutlery as there was only 1 knife, 3 forks and heaps of spoons. Room had a nice gas log fire place though we needed the a/con to help heat the room. Also a super sized 2 person spa that's so deep that if your not particularly tall you'll struggle to get in and out of. The shower is over the spa and with the weird uneven base, it makes it difficult to stand in to shower, aswell as a lack of grab rails anywhere.

Renovated interior with a chic look, however the toilet was pretty dark. Could do with better lightings.

We booked the Gourmet Getaway package on the day and luckily got the last room - loft room. The loft had a private entrance and balcony and was well secured and had a great fire-place, perfect for couples! Pramuk was welcoming with wonderful Japanese greetings and was very kind and friendly. Three course dinner at the Wintergarden was fantastic with great service. Breakfast at parklands was warm and delicious.