Hey Lou Hotel Frankfurt Airport

Ulasan Hey Lou Hotel Frankfurt Airport

Hey Lou Hotel Frankfurt Airport

Isarstrasse 2, Kelsterbach, 65451, GermanyLihat Butiran Hotel
Hey Lou Hotel Frankfurt Airport
Hey Lou Hotel Frankfurt AirportHey Lou Hotel Frankfurt AirportHey Lou Hotel Frankfurt Airport
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Ulasan Tetamu

4.3/5
Sangat Baik
138 ulasan
Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.2
Perkhidmatan4.2
Kebersihan4.5
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Semua ulasan(138)
Ulasan positif(36)
Ulasan dengan gambar/video(13)
Perkhidmatan penghantaran ulang-alik(10)
Tuan rumah yang peramah(10)
Penginapan yang hebat!(9)
Bilik yang hebat(8)
Bersih dan kemas(7)
Berdekatan dengan lapangan terbang(6)
Ulasan kurang baik(2)
Jules Travelling
Bilik Single
Menginap pada Dis 2024
Bisnes
14 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Jan 2025
Clean easy efficient a quiet sleep with free airport return shuttle from both terminals. Bus had name of hotel displayed.
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Pengguna Tetamu
Bilik Standard King Bebas-Merokok
Menginap pada Nov 2024
Solo
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 20 Dis 2024
The room is not big but ok. There is no kettle but one bottle of mineral water provided, it is fine. Free shuttle bus is great. Online check-in and check-out is quick and convience. Overall speaking it is good. Next time I will still choose it to stay for one night in order to catch the flight in the morining.
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##bompipi
Bilik Standard dengan Dua Katil Single-Bukan Merokok
Menginap pada Okt 2023
Keluarga
3 ulasan
3.5/5
Disiarkan pada 7 Nov 2023
Towel is smelly, uncertain if got replace or not, stained carpet. Receptionist is very polite
Terjemah
Jawapan daripada Pihak Penginapan: Dear, Thank you for your feedback. We apologize for any inconvenience caused by the smelly towel and stained carpet. Rest assured, we will address these issues promptly to ensure a comfortable stay for all our guests. We appreciate your kind words about our polite receptionist and strive to provide excellent service at all times. If there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future for an improved experience. Kind regards, Eileen
Zhou Mark
Bilik Standard King Bebas-Merokok
Menginap pada Mei 2024
Bisnes
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Jun 2024
Very clean and comfortable to stay
Terjemah
Jawapan daripada Pihak Penginapan: Dear Zhou Mark,Thank you for your review! We're delighted to hear that you found our hotel very clean and comfortable during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future!Kind regards,Eileen
Radpi;
Bilik Standard King Bebas-Merokok
Menginap pada Jun 2023
Pasangan
4 ulasan
4.5/5
Hebat
Disiarkan pada 27 Jul 2023
Perfect for a short layover at Frankfurt airport. Nice hot showers, working AC, shuttle service to and fro from the airport (subject to certain timings). Exactly what we needed!
Terjemah
Jawapan daripada Pihak Penginapan: Dear,Thank you for taking the time to leave your review! We're delighted to hear that our hotel was a perfect choice for your short layover at Frankfurt airport. It's great to know that you enjoyed the nice hot showers, functional AC, and the convenience of our shuttle service.Providing a comfortable and convenient experience for our guests is our priority, and we're glad to have met your needs. If your travels bring you back to the area, we would be thrilled to welcome you again and provide you with another excellent stay. Safe travels and thank you for choosing us!Kind regards,Eileen Oltmann
Pengguna Tetamu
Bilik Single
Menginap pada Mei 2023
Bisnes
1 ulasan
2.5/5
Disiarkan pada 15 Jul 2023
It was a very bad trip. I forgot two toys and two sets of make-up on the table near the window in the hotel and they all had brand new labels. But when I tried to enquire if the styles hotel had seen the forgotten items, they surprisingly gave feedback that they hadn't found anything; this is irresponsible and unprofessional hotel that should at least be proactive in informing them of the missing items. Makes me start to wonder if Germany might not be as good as the reviews on the internet.
Terjemah
Jawapan daripada Pihak Penginapan: Dear,We deeply apologize for the inconvenience you experienced during your stay. It's truly unfortunate that your belongings were not found, and we understand how frustrating this situation must have been for you.We take your feedback seriously, and we're sorry that our response was not up to your expectations. We strive to be responsible and professional in all aspects of our service, including lost items. Your comments will be shared with our team to improve our procedures and communication.Your experience certainly does not reflect the level of service we aim to provide. Please know that this incident is not a reflection of Germany as a whole, and we hope you won't let this isolated incident color your perception. We're committed to making improvements based on your feedback and hope you will consider giving us another chance in the future to show you a better experience.Kind regards,Eileen Oltmann
TingYi
Bilik Standard King Bebas-Merokok
Menginap pada Jun 2024
Lain-lain
4 ulasan
4.2/5
Sangat Baik
Disiarkan pada 6 Ogo 2024
這是我們第一次來這裡,我們很興奮,前台很棒,房間很棒,只是缺少冰箱,餐廳氣氛很美。 我們會回來的,汽車將方便地停在隔壁的停車場,免受風吹和天氣影響!一切都很完美,班車就在飯店門口,完美,真的可以推薦這家飯店
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Maite
Bilik Single
Menginap pada Okt 2024
Bisnes
8 ulasan
4.5/5
Hebat
Disiarkan pada 15 Nov 2024
Wie immer alles in Ordnung, nettes Personal, saubere Zimmer, tolle Lage und gute Parkmöglichkeiten. Wasserkocher auf Anfrage verfügbar. Vielen Dank, gerne wieder.
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CryptoTravel
Bilik Single Perniagaan
Menginap pada Apr 2024
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Mei 2024
Отличная гостиница для времяпровождения и остановки или отдыха.Я останавливалась так как на выходе посещала Congresium Center , который находится всего 10 минут ходьбы до гостиницы . И над этой местностью летают низко самолёты. В ресторане ездит робот собирает тарелки,а также они изготавливают собственное пиво Очень классный номер чистый и ванная комната с душевой кабиной и феном ,но не было зубной щетки и пасты ,как стоит в описании. А так отличный сервис и отличная кухня.
Terjemah
Jawapan daripada Pihak Penginapan: Dear CryptoTravel,Thank you for sharing your experience! We're glad to hear that you found our hotel to be excellent for your stay, especially for visits to the Congresium Center. We apologize for any inconvenience regarding the description of amenities and appreciate your feedback. We hope to welcome you back soon!Kind regards,Eileen
Josef
Bilik Standard King Bebas-Merokok
Menginap pada Sep 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Jan 2025
Sehr schönes Hotel - kann man durchweg weiterempfehlen.  Wir mussten leider einen Uberdienst in Anspruch nehmen da unser Flug früher ging als der Shuttlebus gefahren ist. Aber ansonsten alles perfekt.
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Pengguna Tetamu
Bilik Standard King Bebas-Merokok
Menginap pada Dis 2024
Bisnes
116 ulasan
4.7/5
Menakjubkan
Disiarkan pada 19 Jan 2025
周邊完全餐飲等小店,交通也有些不方便,不過去機場有專門的大巴,這點比較方便。早餐也一般。酒店是自行辦理入住,不過有人員隨時服務,服務態度挺好。
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Pengguna Tanpa Nama
Bilik Standard dengan Dua Katil Single-Bukan Merokok
Menginap pada Sep 2024
Lain-lain
10 ulasan
0.8/5
Disiarkan pada 9 Okt 2024
非常差的體驗,首先到達酒店後明明前台可以人工checkin,硬是不幫我們辦讓我們用機器自助辦理,填了半天資料後系統出現問題服務員自己也解決不了,再人工幫我們checkin,浪費了大量時間,最令人氣憤的是其他人都人工辦理入住了,就讓我們用自助機器,這是什麼原因?第二,給的其中一個房間開門後發現房間裏有人,簡直離大譜,再去前台換房間,前台人員用德語溝通了一會,也沒有任何道歉,只是態度變好了一些。從來沒住過服務這麼差的酒店。要不是趕飛機,堅決不要住在這裏。
Terjemah
Deguomomomo
Bilik Standard King Bebas-Merokok
Menginap pada Jun 2024
Lain-lain
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Jul 2024
乾淨衞生。 機場大巴在Hall E Gate9
Terjemah
Pengguna Tetamu
Bilik Standard King Bebas-Merokok
Menginap pada Feb 2024
Bisnes
50 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Mac 2024
酒店很新,生意超好,經常樓下大廳全是等待入住的旅客
Terjemah
Jawapan daripada Pihak Penginapan: Dear, Thank you for your feedback. We're delighted to hear that you've noticed our hotel's modernity and popularity. We strive to provide excellent service to all our guests, even during busy times. We appreciate your understanding and hope to welcome you again soon. Kidn regards, Eileen
현규
Bilik Standard King Bebas-Merokok
Menginap pada Mei 2024
Solo
10 ulasan
4.2/5
Sangat Baik
Disiarkan pada 16 Jul 2024
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