Ricky S
24 November 2024
Unable to give a true rating since we arrived during out of season. Hotel looks nice, staff friendly and helpful. Appreciate the complimentary wine and card for my fiancées birthday. Spa, sauna, Turkish bath, massage, indoor pool excellent experience, gym could be updated but relatively small to include more equipment. Since out of season the pier was closed, this was understandable. Few recommendations for management and improvement of service: - daily cleaning of the rooms, could be more thorough, ie replace used glasses, tidy the room rather than just making the beds. - food was okay but seemed more of a repeat of dishes, however bland..it would be good for more choices or offer different culture cuisines ie Turkish, Mexican, American, Italian, Indian, chinese nights. Breakfast could be better, we only ate omelettes all week, it would be good to see options like continental breakfast, crossiants, pain au chocolate, range of fruits bananas, melon or cooked breakfast like beans, eggs, bacon. - cocktails and drinks, they are poor..the ingredients are there to make decent cocktails however they are poorly made..it would be good to see an improvement in the cocktail making process with staff majority of the drinks are strong but not enjoyable...beer is the better option for a drink. Altogether the experience at this hotel was average, the main thing is we made unforgettable memories and we still enjoyed our stay. If you are wanting a budget all inclusive this is the place but if your wanting high expectations then this is not recommended. All in all we will visit kemer again in the future however not to this hotel.
Terjemah