Emerald Guesthouse

Ulasan Emerald Guesthouse

Emerald Guesthouse

19 Halifax St, Kempton Park, Gauteng, 1619, South AfricaLihat Butiran Hotel
Emerald Guesthouse
Emerald GuesthouseEmerald GuesthouseEmerald Guesthouse
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

3.7/5
126 ulasan
Ulasan yang disahkan
Persekitaran4.2
Kemudahan3.3
Perkhidmatan3.5
Kebersihan3.7
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Semua ulasan(126)
Ulasan positif(25)
Ulasan dengan gambar/video(4)
Berdekatan dengan lapangan terbang(12)
Lokasi yang strategik(9)
Kakitangan yang mesra(9)
Perkhidmatan penghantaran ulang-alik(8)
Lokasi yang sesuai(8)
Bersih dan kemas(6)
Penginapan yang hebat!(6)
Ulasan kurang baik(3)
Brendon Packer
Bilik Single/Double Bajet
Menginap pada Jul 2024
Solo
14 ulasan
4.5/5
Hebat
Disiarkan pada 20 Ogo 2024
I thought the place was nice, but to be honest the blankets on the bed and in the cupboard annoyed me with static electricity. The shower water came out way too fast. But everything else was great and the people are very nice.
Terjemah
Pengguna Tetamu
Bilik Double Single Standard
Menginap pada Dis 2024
Solo
2 ulasan
3.0/5
Disiarkan pada 3 Jan 2025
Rated 3 stars but definitely not a 3 star guesthouse. There was no electricity and I couldn’t charge my cellphone. Furthermore the hot water was problematic with its sporadic flow.
Terjemah
Zee Sangs
Bilik Double Single Standard
Menginap pada Nov 2024
Keluarga
17 ulasan
1.5/5
Disiarkan pada 28 Dis 2024
1. Not picking up the phone 2. Not apologetic about it, I called all day for two days straight before the booking. It was so unsettling I wanted to book the shuttle service and enquire where to get it when I land in jhb. But there was no information provided on trip.com and when I called the number they left online to call to find out. No one was picking up 3. I arrived at the hotel asked about this and complained but they were so nonchalant about it as they clearly did pick up other calls. And miraculously they start picking up when I was testing if that number even works. They said they currently going through something with the landlines they had. But why not have an alternative number or an email address for these instances because they already know the problem with their land line. 4. The lady at the front desk was even aware that it’s a booking platform problem because apparently other platforms provide all the information for shuttle service and a shuttle service number. 5. Next thing they charged the person I was with just because they sleeping over. I felt scammed because I had already paid for the room. What does it matter if I only put in my details when the room is sufficient for two people (as it has two single beds put together to make one bed). Anyways we paid the extra R150 even though we knew it was just 💩 . The guy at the reception continued to ask us questions about what time we’ll check out? What time will we eat breakfast as our room offers this. I told them I have an early flight so I need to eat early and leave with the shuttle at 7am. So they suggested I eat breakfast at 06:30 am. 6. They further asked any food allergies or food we can’t eat. We told them we BOTH don’t eat pork. 7. Following morning I head over to the kitchen for breakfast at 06:30 as agreed. The staff seems shocked and unaware of my order and that I needed to eat early. They simply told me they start at 7am to serve breakfast. 8. So I asked them then why did reception suggest I eat at 06:30 yesterday, asked me about the time wrote it down and confirmed my sister’s time as well. Because we were checking out at different times. Why do all this admin when it didn’t really even matter. 9. So after the ladies at the kitchen go back and forth asking about my order. They finally decide to make me a plate. 10. I decided to bring my bags downstairs from my room because the driver is already waiting for me. And I don’t want to miss my flight waiting for a breakfast they failed to prepare in time according to what we agreed on the day before. 11. I went down finally received the food but couldn’t finish it as I was served at 06:50. The driver then rushed me and I left for the airport. I didn’t even finish eating. 12. Later my sister tells me that when she arrived for breakfast they served her PORK. When we specifically said we DON’T eat pork when they asked the day before. 13. Honestly worst treatment ever, what a scam, service in this hotel sucks and the amenities are not great either. Honestly I think the only way they surviving is because the BnB is cheaper and closer to the airport. 14. My sister and I will never book here again, and I definitely won’t be recommending it to friends that asked me about it a few days ago. I’d rather pay more for better service and a cleaner place and safe accommodating atmosphere.
Terjemah
Nokuthula Lungeleni Hadebe
Bilik Double Single Standard
Menginap pada Jan 2025
Solo
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Mac 2025
I loved their free breakfast 🍳. The hotel is closer to the airport.
Terjemah
Casey Baby
Bilik Double Single Standard
Menginap pada Ogo 2024
Solo
18 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Okt 2024
Lovely quick stop over before my flight. The shuttle service was on time and very kind receptionist who offered me a to go breakfast snack for my early morning flight.
Terjemah
Pengguna Tetamu
Bilik Double Single Standard
Menginap pada Feb 2025
Solo
3 ulasan
3.7/5
Disiarkan pada 8 Mac 2025
Reasonable price near airport with breakfast, why not
Terjemah
K L-Wastikc
Bilik Double Single Standard
Menginap pada Jul 2024
Solo
1 ulasan
2.2/5
Disiarkan pada 24 Ogo 2024
Room 255 Bad side 1. No Aircon 2. Smells strong detergent/disinfectant, couldn't sleep 3. DSTv not working, 2ppl came to help, no success, promised to come back, never did 4. Breakfast, just OK 5. Staff, poor service, no customer engagement, shuttle drivers not even willing to chat to clients 6. Old furniture Good side 1. Best place near airport
Terjemah
Lokman NulHakim Sahari
Bilik Keluarga
Menginap pada Sep 2024
Melancong bersama rakan
4 ulasan
3.7/5
Disiarkan pada 20 Okt 2024
Overall is good, breakfast was simple, suitable for lite bed n breakfast.
Terjemah
Adel Bezuidenhout
Bilik Double Single Standard
Menginap pada Mei 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Ogo 2024
Fantastic way to come back home always. Grrat service, clean rooms and wonderful breakfast. See you next year.
Terjemah
Givvy
Bilik Double Single Standard
Menginap pada Apr 2024
Solo
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 2 Mei 2024
Kitchen forgot to make my supper even after paying for it. I had to sleep on an empty stomach
Terjemah
Pengguna Tanpa Nama
Menginap pada Mac 2024
Tempah untuk orang lain
36 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Apr 2024
This hotel is good because it's near the airport. They have an airport shuttle
Terjemah
Pengguna Tetamu
Bilik Double Single Standard
Menginap pada Dis 2024
Solo
1 ulasan
3.7/5
Disiarkan pada 13 Jan 2025
Overall, got good service
Terjemah
Allicer
Bilik Double Single Standard
Menginap pada Jun 2023
Pasangan
70 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Jul 2023
The room is clean, near the airport, and the staff is extremely friendly and helpful! Breakfast is 👍
Terjemah
Thandeka
Bilik Double Single Standard
Menginap pada Jan 2024
Pasangan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 7 Mei 2024
The hotel was clean
Terjemah
Mrs Gwebani
Bilik Deluxe Bertiga
Menginap pada Ogo 2022
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Okt 2022
The place was very friendly for kids was traveling with my daughter and son... Transport to the airport was eady
Terjemah