Pengguna Tetamu
14 Julai 2023
The people at reception were so polite and helpful, however, everything after that went south! The bathroom had no shower curtain and basic toiletries, but the water was hot. The room was clean with basic amenities. The balcony had a nice view over the road to a huge swimming pool. Cannot imagine when the slimy pool was last cleaned! The real problem was breakfast. The cuisine was basically Asian and all I could have was watermelon, toast and jam and coffee.No accommodating Western tastes! Instead of staying three nights we only stayed one. The real pity with Rock Royal is that when we stayed there six years ago the accommodation was great including a delicious breakfast catering for all tastes!Nothing has been spent on upkeep and it shows. The hotel needs a major makeover! Such a pity, but these are the facts.
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