Killarney Oaks Hotel

Attended a wedding here and from start to finish was an exceptional day - beautifully decorated hotel , friendly staff and great food, nothing was too much trouble . Unfortunately can’t comment on rooms , we were unable to stay as hotel was full , but hope to return for a stay in the near future .

We attended a wedding reception at the Oaks. It was my first time at this hotel. We arrived a little stressed from Killarney traffic and parking! First impressions were that it is lovely and there is so much parking near the hotel itself - ideal for heels! Checkin was a breeze. I expected queues etc with most guests staying over - really well organised. There seems to be only one lift, but it was very efficient, I don't think we ever waited for it - I didn't ever find the stairs! Drinks reception was lovely, we went into the bar for a while, also lovely. The function room was lovely and the meal was fabulous. I loved the bed, just so comfy and I was just the right amount warm. We had turned off the heating when we dropped our bags earlier - otherwise the room would have been suffocatingly warm. My only gripe about the room is the taps in the bathroom. For me they turned the wrong way, although my OH thought I was mad! But I instinctively tried to turn them the other way every time - that is fine to turn on as you just turn the other way - but I ended up soaking myself and the floor numerous times when I turned them fully on when trying to turn off. I also didn't like that not a mixer tap, as the hot water was gloriously hot, but just a little too hot for a bathroom sink. Breakfast was lovely. I ate from their continential breakfast range and it was just what I wanted. OH had a cooked breakfast as did lots of other guests and everyone loved it. Once I discovered the coffee pot, endless coffee. I did hear some complaints about the toaster - one of those you feed in the bread - that it needed a few rounds to get the bread toasted. Checkout was another breeze. Overall, lovely hotel, really efficient and friendly staff.

We stopped to have sunday lunch. The young girl acting as the maitre de for the bar/restaurant was the most impolite girl I have met. She didn't even greet us. She just looked at us and said yea? We left and went to Murphys in town and had a lovely dinner/lunch and the staff was super.

Good and not so good. The location is nice outside of town. Plenty of free parking. Check in smooth with a friendly desk clerk. We were tired and had a bite to eat in the restaurant. Very nice. The food was good. Room was nice. Big tub and shower. We both took long baths after hiking 7 miles during the day. Wifi was fast and stayed constantly connected. They gave us a fan to move the air around. That was nice. The fan had a timer on it and would only stay on 2 hours at a time. Weird. The room had a single bed and a full bed. When we got in to bed we sunk into the middle. It was like sleeping in a hammock. My wife ditched me and went to the single bed. You could hear any noise from the other rooms and from the hallway. Bottom line not a good night's sleep. The breakfast in the morning was good. Killarney was booked the weekend we were there and we were only able to get 1 night at the Killarney oaks hotel. Turned out to be a blessing.

So we stayed last night for 1 night. Checked in and the room was just lovely. Very well decorated and you could tell a lot of thought went into the design. Overall it is a lovely hotel. Great lobby very nice bar. We dined in the bar last night and the food and service were excellent. Not a single issue. Staff could not have been nicer. However this morning was not so good. We looked forward to a lovely breakfast considering our experience the night before with the excellent food in the bar. The breakfast was shocking to say the least. We went for breakfast at 09.30. So the cold offerings were fine .But the hot buffet was obviously not been checked by anyone. The hash browns were overcooked and inedible. The fried egg tray was empty, scrambled eggs were , again , inedible they had been there so long. Sausages were over cooked and only barely warm. I did have 2 sausage as there was really no other option. Also no mushrooms in the tray. It wasn't that they were short staffed. They had 4 or 5 servers so for me no excuse. One of the staff should have the responsibility to monitor the buffet. I did mention this at checkout, They say your last impression of a hotel will be its breakfast prior to checkout. Not at all good on this occasion . My wife and I are retired and we stay in hotels 2 or 3 times a month .We dont expect perfection all the time but with the rates people are now paying for hotel stays a good breakfast in the least we can expect. This will explain the 3 star rating

Attended a wedding here in August, from start to finish the team at the Oaks could not have done enough for the wedding couple or their guests. The arrivals reception was second to none with plenty of food that just kept coming, the prosecco wall was so impressive and I was afraid to touch the chocolate fountain but it looked delicious! Tara the wedding co-ordinator was on hand from when we walked in all through the evening and was genuinely so lovely and helpful. The meal was out of this world and I service can't be faulted. Coming from a hospitality background we can be hard to please but 10/10 the Oaks blew us both out of the water. Keep up the amazing work guys :)