Hotel berhampiran Bob Marley Museum di Kingston

What is most important to me when I go to a hotel, is the experience. Rok Hotel Kingston went above and beyond to make sure that I had the best experience possible. Some of the team that contributed to making my stay most enjoyable, Monife - Front Office Agent, Keenan the Head Chef, who went above and beyond to making sure that my Father and I had the best possible lunch experience. Stacy Ann - Dining Room Server, smiled, served and made sure that we enjoyed our meal, Nickesha - Front Office Manager reached out to make sure that ALL was ok, Shantol was our bartender who surprised us with delicious and flavorful beverages. Rarely do you experience so many employees in one place making sure that you are having the best time, and I highly recommend this hotel for your getaway needs. BRAVO Rok Hilton staff!! Well done.

VERY uncomfortable bed!!!We anticipated a king-size bed only to be given two single beds joined together with a huge gap between the two. Stayed for one night but they charged our debit cards THREE times !!! We are still trying to get our money back . If you MUST stay here I recommend that you pay cash. I wouldn't want you guys to go through the hell we are going through now in an attempt to get back our money !!! Poor customer service and I totally detest the nonchalant attitude of the concierge supervisor!

當地消費有點高 這個酒店雖然時間比較久但是人氣很旺 配置設施也非常的不錯 當地消費有點高 這個酒店雖然時間比較久但是人氣很旺 配置設施也非常的不錯

From the moment of making our reservation, this hotel was very accommodative. Provided extra information on the Jamaica Carnival - thank you Farah! Monique was very professional in chec king us in. The ladies in the Housekeeping Department were very great & attentive to our needs. Paulette went above & beyond to ensure we had all we needed for a great trip! Kudos to all! Keep on striving for excellence!!!

Located in Kingston (Half Way Tree), Terra Nova All Suite Hotel is within a 15-minute walk of Devon House and Jamaica House. This upscale resort is 1.3 mi (2 km) from Bob Marley Museum and 9.1 mi (14.6 km) from Jamaica Beaches.Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a nightclub and an outdoor pool. Additional features at this resort include concierge services and wedding services.Enjoy international cuisine at The Regency Room, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 46 air-conditioned rooms featuring iPod docking stations and minibars. Flat-screen televisions are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

DO NOT BOOK HERE! First of all you have to climb only about 50 stairs to reach your room. He says “shared” bath room but I quickly learned it meant sharing the bathroom and kitchen with his family. The water wasn’t working for a whole day and the next day barely and the water was cold. Can you imagine not being able to bathe when you want or washing your hand when you go to the bathroom. No AC so prepare for the heat. Waken up every morning by noise because we share everything with his family. With everything that’s going on with going so long without water, finding out it’s a crime to use the fridge, no ac, and the noise I had to check out early. Courtney lied to the company I booked through and said everything was okay even though I showed prove. He refuse to refund me for the days I had left. I literally only left because of his inconveniences. I spend more money and got somewhere much nicer. Please don’t waste your time. This isn’t a hotel. This is a place that he’s lending you some of his rooms because his family lives there. I will never in my life come back or recommend it!!

Our flight was late and we got to the hotel sometime after 9 pm. when we reached the hotel, the hotel staff advised us that they had computer problems and could not check us in. We waited over 1 hour to find out that they had given away our reservation. We tried to get something to eat while the hotel staff tried to find us another room, but the kitchen closed at 10 pm and we were very hungry. They tried to accommodate us and let us order 2 salads to go which took 30-45 mins. When we finally got our salads and we also got notice that they found us a room for the night. When we got to our room, it was very nice. They gave us the executive suite for the night which eased my dissatisfaction in their service for the night. The next day, I asked if we could stay in the Executive suite for the rest of my stay without any additional cost since they could not find us another room as i had originally booked. they agreed and my aunt and i had a great time for 1 full day. On our 3rd day when we returned back to the hotel room after being out the full day, we noticed load machine like sound coming from the room since we were on the 10th floor. Then we notice the sofa seat was wet and water on the floor. Then we noticed water coming from the ceiling running down from the ceiling down the wall and over by the living area and by the bar area. It was crazy. I had to call the front desk and report it. They sent up someone to evaluate and then when they saw it, they called the manager or engineer to take a look. It appears that work was being done on the roof and the water came down into the suite and made a mess of the furniture and floor. The engineer apologized for the inconvenience but and then left. We were left in the room with water all over the floor and unable to use the living room. We ended up having to call the front desk to have then send someone to clean up the water on the floor and on the furniture. We ended up eating in our bedrooms. When we checked out, i mentioned to the hotel staff about the inconvenience we had with the water and the staff was sympathetic but no apologies or offer to give a discount or anything. I decided i would not return to this hotel again. I would not recommend this hotel to anyone especially with the experience we had.

Need to fix the window by the kitchen as it has a privacy issue, the blinds broken. The bathroom shower handle is broken and they need to give a bottle of water in the refrigerator along with a bigger bin to dispose the garbage.

With a stay at Abacus Jamaica the Zana Suite in Kingston (Constant Spring), you'll be within a 5-minute drive of Devon House and Jamaica House. This apartment is 2.6 mi (4.2 km) from Bob Marley Museum and 10.7 mi (17.3 km) from Jamaica Beaches.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.Featured amenities include laundry facilities, a library, and coffee/tea in a common area. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 6 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and microwaves, and housekeeping is provided on a limited basis.

Spanish Court Hotel perfectly matched expectations. Breakfast was great- both continental options and local fare. The staff generally could not be more helpful providing advice, assisting with our car rental and generally being pleasant and welcoming. Thank you for wonderful stay!