Hotel berhampiran Lonely Beach, Koh Chang

This hotel has been operating for over 10 yrs. It was good back then and still a good vibe here. Its got to be the best budget option on Lonely beach for sure. The room I was allocated was so clean, nice and had a new feel about it. Large bathroom and fridge in the room. Good price Restaurant food is not bad. The Cambodians working there are friendly. But I imagine they dont suffer fools. If you treat them well they will treat you well. If I were management I would probably keep a closer eye on them to make sure they are being polite to all customers. If you plan to walk into town at nighttime you need a torch. Its not far but dangerous in the dark with the bikes and cars zipping past. Highly recommend this hotel and restaurant. Right on the stunning beach. White sand and nice water. Cant wait to go back!

Simply unprofesional and incompetent for an overclaimed five-star hotel in terms of service standards. I booked it for two nights for my father on his birthday. Called them up from overseas to see if there is any small birthday surprise available for a 71 year old travelling alone. Shame on the front desk staff : The front desk PROMISED a complimentary birthday cake prepared in his room before he checked in. Yet there was no cake at all. I had to make another long distance call to further inquire, they still insisted they did put one in his room. Eventually I had to ask them to send someone up to look for the cake in his room, that was the time when they sent it up.. I fully understand birthday surprises are only subject to discretion. I WOULD NOT MIND AT ALL if they decline it in the first place. But if it has been PROMISED, do it right, not in a way that the birthday guy had to do a cake hunt in the room for a birthday surprise.. Shame on the management staff : After such an embarrassment made to their failing level of professionalism over an avoidable mistake, they moved my father to another room with just a twin bed two days later.. First, I am aware of the policy that a double bed was merely a special request upon an extended stay, yet with a handful of guests visible throughout the week in still the pandemic time, was it REALLY fully booked enough to run out of just ONE double bed ? Second, the management should have applied the service recovery concept (if available, like a double bed..) to this guest with whom their own front desk staff had ALREADY embarrassed the hotel over a minor PROMISE that was under delivered with their lack of basic competence in simply delivering one cake. Not only this hotel failed at managing customer satisfaction, they failed even worse at restoring it after their own fault. I will NOT recommend this hotel to anyone with an occasion to celebrate. The depth of their professionalism is only limited to checking guests in and out, with a smile.

First time book this hotel but many time visited koh chang. Hotel location is not really good in term of beach area. It is in between the exit point of a small cannel so whenever i want to get to the sea, i need to walk to the near by hotel to enter the cleaner water. Staff and service are excellent. Breakfast quality is pretty decent compare to other hotels that im visiting.

We had family visiting Thailand for the first time, and we stayed at both the Koh Chang Paradise Hill Resort and the sister resort Koh Chang Paradise Resort across the street. If you want to read about my awful experience at the sister resort, Koh Chang Paradise, you can read my other review. Our stay at the Koh Chang Paradise Hill Resort was fun and relaxing. My kids enjoyed the waterpark and the beach. The staff were friendly, polite, and helpful. Two thumbs up for the staff! The only negative experience I had with a staff member was at breakfast one morning. I had sprained my ankle right before our beach holiday and was hobbling around at breakfast filling up my personal mug with tea because the provided cups were really small and I didn’t want to have to get up multiple times to refill the small cup. A chef got angry at me and told me to not use my personal mug. He raised his voice at me and told me unkindly to not do what I was doing. I explained to him that I had hurt my ankle and did not want to get up multiple times to get more tea. I don’t think he really listened to me because he kept talking to me with an angry voice about not using my cup. Thankfully all the other staff at breakfast have been great. The lifeguards at the pool were great. One of the kids in our group slipped and cut her foot, and they cared for her with proper first aid. I appreciated their professional approach! Cleaning ladies were cheerful and smiled a lot.

Everything during the stay was taking care of perfectly by the hotel staff. We got different birthday surprises which was a nice touch . The gym could be better as we couldn’t workout properly and went to a gym down the road . It’s also unfortunate that the pool isn’t heated as now nobody is using them. Great stay for families and elderly people

Très bon emplacement, juste face à la mer avec le bruit des vagues et le chant des mouettes! Et surtout à 4min en voiture du ferry pour Ko Chang donc super pratique! Les chambres sont très rudimentaires mais il y a tout ce qu’il faut et pour une nuit d’étape c’est parfait! Le petit déjeuner est servi vers 8h (du riz, du poulet frit et un œuf frit).

We have a great time staying at Mira Montra Koh Mak. Front desk is very kind and helpful. Room is clean, bed is super comfortable. Free to borrow kayak, sup board and snorkeling equipments. Thanks to N’ Chai for recommending snorkeling spot at Koh Phi, that we can go there by kayaking. At Koh Phi diving spot is full of sea anemone, pink anemone fish and pack of various kind of fish. But not recommend when strong wind, high wave and strong currents quite risk. Hope to have spend more days here again.

Needed a place to stop over on the way from rayong to koi Chang after long drive with a child , Was a little reluctant after reading the fine print having gone off the only 2 reviews available , however we were extremely happy we chose this place , the staff are amazing the place is very beautiful and the amenities are very good , for the price was amazing , room was clean bed was comfortable food was very veru good , I think we were the only guests ?? Yet they still opened the restaurant for us and the price was no different to a restaurant in town A big big thank you to everybody who works there and made our stay very pleasant 👍👍👍👍

It was a 3-day-and-2-night trip with my friends and my 9-year-old daughter so we booked 2 villas with a private swimming pool. The villas are not new or super neatly cleaned but all are okay and kind of acceptable. The best thing is the resort staff. They are super nice, fun and friendly. They are ready to drop everything they are doing just to talk to you and answer your question. No matter how silly it is! They make me feel like they are ready to solve all the problems in the world for you, if asked! My daughter loves fishing there (even though she didn't get any fish lol). We borrowed the fishing rod from one of the nicest (probably) front desk staff who didn't seem to be bothered spending time teaching my daughter how to safely use the equipment. Wish I could ask for his name before we left. So I could give him better compliment. The view is just magical. Kayaking is also super fun. The Food is ways, ways better than we expected. The night bartender is a super cool & funny guy. He hosted the funniest Hermit crab racing in the world!

Usually a hotel or resort doesn't live up to the advertising but in this case it definitely does. Koh Kood is a beautiful island and this resort is amazing. Incredible location on a stunning beach, amazing facilities and fantastic staff. The deluxe pool villa was well-appointed with everything i needed, including a delightful little pool. The resort's galaxy pool is big and looks straight across the lawn to the beach. Every single staff member I came across was friendly, helpful and professional. I hope to come back to this beautiful resort another time.