Ulasan Summer Luxury Beach Resort & Spa

Jawapan daripada Pihak Penginapan: Dear Kamal Sabhnani,Thank you for sharing your feedback with us. We truly appreciate your insights, as they help us improve our services for future guests.We deeply regret that your experience did not meet your expectations, particularly in regards to the service at our reception. We take customer service very seriously and will certainly address this matter with our team to ensure that all interactions with guests are handled professionally and courteously.We also regret that you were disappointed with the variety of options at breakfast. Your feedback has been noted, and we will review our offerings to provide a more diverse selection in the future.Regarding the towels, we understand your concerns about the charges, and we sincerely apologize for any inconvenience this may have caused. The charges were implemented to maintain the quality of our linens, but we recognize that we could have handled this matter more transparently and with better communication. We will work on ensuring that all guests are clearly informed of our policies in advance.We are sorry to hear about the condition of the road leading to the resort. We acknowledge this is an issue, and we will look into potential improvements to make access easier and safer for our guests. As for the safety concerns regarding wildlife, we appreciate your feedback, and we will ensure our team is aware of the situation and take necessary precautions to ensure guest safety.Finally, we apologize for the location not being ideal for those attending the Full Moon Party. We will ensure that we better communicate the resort's location and accessibility to potential guests so they can make informed decisions about their stay.Once again, thank you for your valuable feedback. We hope you will consider staying with us again, and we will do our best to improve based on your suggestions.Best Regards,The Summer Luxury Beach Resort & Spa Team

Jawapan daripada Pihak Penginapan: Dear Value Guest,Thank you for your wonderful review and for choosing to stay in our Grand Deluxe Suite. We are thrilled to hear that you enjoyed the beautiful suite, the well-maintained facilities, and our restaurant by the private beach. Your kind words about our cleanliness, amenities, and service mean a great deal to us.We appreciate your feedback regarding the road conditions leading to the hotel. We understand that it can be a bit challenging, especially at night, and we are actively working on improvements to make access to our resort more convenient for all our guests. In the meantime, we do recommend using a scooty or car for a smoother arrival experience.We truly value your feedback and hope to welcome you back again soon, where we will continue to strive for excellence in all aspects of your stay.Best Regards,The Summer Luxury Beach Resort & Spa Team

Jawapan daripada Pihak Penginapan: Thank you for your review! We're delighted to hear that you enjoyed your stay at our mid-range resort. It's great to know that you found our rooms spacious, well-kept, and clean, and that you appreciated the excellent service from our reception to the restaurant. We're glad you enjoyed the happy hour by the pool. We apologize for any inconvenience regarding the condition of the driveway from the main road to the building, and we're pleased that our reception could assist you in organizing transportation. While we may not be considered extreme luxury, we're thrilled to offer you a lovely stay. We hope to welcome you back in the future!Best Regards,The Team at Summer Luxury Beach Resort & Spa

Jawapan daripada Pihak Penginapan: Dear Dear Value Guest's,Thank you for choosing to stay at our Summer Luxury Beach Resort & Spa and for taking the time to share your feedback. We are pleased to hear that you found our hotel nice and enjoyed the beautiful, spacious room.We appreciate your comments regarding the shower and the bed/pillows. Your feedback is valuable to us as we continuously strive to improve our guests' comfort. Please rest assured that we will review these aspects to ensure a more pleasant experience for our future guests.It's great to know that you found our cleaning standards to be good. Maintaining a clean and comfortable environment is a top priority for us.We look forward to welcoming you back for another enjoyable stay. Please feel free to contact us directly for any preferences you may have for your next visit.Warm regards,Summer Luxury Beach Resort & Spa

Jawapan daripada Pihak Penginapan: Dear Value Guest's,Thank you for your recent stay at Summer Luxury Beach Resort & Spa and for sharing your experience with us. We are delighted to hear that you enjoyed our lovely hotel, especially the big pool with plenty of sunbeds and our great restaurant, although we regret to hear about your concerns regarding the pricing compared to nearby options.We greatly appreciate your kind words about our friendly staff and their assistance with pier transfers and bike hire. It's wonderful to know that you found your room and bathroom to be spacious and clean. Regarding the air conditioning, we apologize for any discomfort caused and will look into ways to improve this.We understand your feedback about the condition of the road leading to the hotel, particularly at night. We are actively exploring ways to improve accessibility and ensure a smoother experience for our guests.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Summer Luxury Beach Resort & Spa

Jawapan daripada Pihak Penginapan: Thank you for your feedback on your recent stay at Summer Luxury Beach Resort & Spa! We appreciate your kind words about our spacious rooms, friendly staff, and on-site amenities. We're glad you enjoyed your time with us and hope to welcome you back soon for another memorable experience.

Jawapan daripada Pihak Penginapan: Dear Renedelport,Thank you for staying with Summer luxury beach Resort & Spa and for taking the time to review us. We are glad to know that you enjoyed your stay with our Resort. Your feedback and comment will be great value to us for improving better in the future. We look forward to welcoming you back here again. Have a nice day!Best Regards,Summer luxury beach Resort & Spa Team.

Jawapan daripada Pihak Penginapan: Dear The Jesstination,Thank you for staying with Summer luxury beach Resort & Spa and for taking the time to review us. We are glad to know that you enjoyed your stay with our Resort. Your feedback and comment will be great value to us for improving better in the future. We look forward to welcoming you back here again. Have a nice day!Best Regards,Summer luxury beach Resort & Spa Team.

Jawapan daripada Pihak Penginapan: Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic experience at our hotel and enjoyed our great location, comfortable rooms, and friendly staff. It's our pleasure to provide you with a memorable stay. We look forward to welcoming you back in the future!Best Regards,The Team at Summer Luxury Beach Resort & Spa

Jawapan daripada Pihak Penginapan: Dear Robbie,Thank you for staying with Summer luxury beach Resort & Spa and for taking the time to review us. We are glad to know that you enjoyed your stay with our Resort. Your feedback and comment will be great value to us for improving better in the future. We look forward to welcoming you back here again. Have a nice day!Best Regards,Summer luxury beach Resort & Spa Team.

Jawapan daripada Pihak Penginapan: Thank you for your review and for choosing to stay with us at Summer Luxury Beach Resort & Spa. We are pleased to hear that you enjoyed our spacious and clean rooms, helpful staff, and the beautiful pool area. We appreciate your feedback regarding the road to the hotel and will take it into consideration for future improvements. We hope to welcome you back again soon.Best regards,Summer Luxury Beach Resort & Spa Team

Jawapan daripada Pihak Penginapan: Dear Mr. Blasko,Thank you so much for your wonderful review and for choosing to stay with us in our Junior Suite King. We are absolutely delighted to hear that you had such a pleasant experience during your visit.Your kind words about our spacious and beautifully decorated rooms, as well as our friendly service, truly warm our hearts. We're also pleased that you enjoyed the breakfast and found our hotel grounds, including the pool area, to be well-maintained. It’s always our goal to ensure that every guest has a memorable and enjoyable stay, and we're thrilled that we succeeded in doing so for you.We would be honored to welcome you back for another stay, and we look forward to providing you with another fantastic experience.Vielen Dank und bis bald!Best Regards,The Summer Luxury Beach Resort & Spa Team

Jawapan daripada Pihak Penginapan: เรียนคุณธีระ,ขอบคุณมากที่ให้ความคิดเห็นเกี่ยวกับการเข้าพักที่ Summer Luxury Beach Resort & Spa ค่ะ/ครับ นี่คือความยินดีของเราที่ได้รับการชมเชยจากท่านเกี่ยวกับความสะอาดของโรงแรม กลิ่นหอม ห้องกว้างขวาง เตียงนุ่ม และระบบปรับอากาศที่ทำให้คุณรู้สึกสะดวกสบายในการพักผ่อนเรายินดีที่ได้รับข้อเสนอแนะเกี่ยวกับความคุ้มค่าของราคาที่ท่านจ่ายไปค่ะ ทีมงานขอขอบคุณอย่างสูงสุดที่ท่านให้คะแนนเป็นอย่างดีและเราหวังว่าจะได้ต้อนรับท่านเข้าพักอีกครั้งในโอกาสหน้า

Jawapan daripada Pihak Penginapan: ขอบคุณมากสำหรับการรีวิวที่ดีของคุณค่ะ! เราดีใจที่คุณชื่นชมความสะดวกสบายในการเดินทางและการเข้าถึงท่าเรือเกาะพะงัน และถนนคนเดินที่ใกล้เคียง เรายินดีที่ที่พักของเราเป็นที่เงียบสงบและมีความสะดวกสบายสำหรับการพักผ่อนของคุณ ทั้งอาหารเช้าที่อร่อยและบริการจากพนักงานที่ดีของเรา หวังว่าจะได้ต้อนรับคุณกลับมาอีกครั้งในไม่ช้าค่ะ!