Ulasan Atour Hotel (Wuhan Optics Valley Plaza Yangjiawan)

Clean and great service. Staff promptly reponse to a request. Walking distance from MRT Line 2 Yangjiawan station exit D. Big Community mall(F- Park) in the opposite, with many restaurants. There is also Wallmart.

The front desk employees are friendly and welcoming, they gave me some gifts at checkout and it it really sweet! Could be a bit noisy at night but just fine. Customer service is amazing!

Good location, good environment, nice employees,

very good hotel,good service and good people Very convenience

The hotel environment and sanitation are good, the service is very good, there is a laundry room with dryer, it is very close to the subway station, and the surrounding facilities are also convenient. The hotel cleaning staff is very enthusiastic, and I will choose Yaduo again when I come to Wuhan next time.

The worst experience I've ever had at Yaduo. Upon check-in, I discovered my phone was broken, affecting my delivery. I told the front desk directly, and they said they'd arrange for an engineer, but they didn't arrange anything until I checked out. I called the front desk multiple times, and they said they didn't want to bother me, so they didn't arrange anything. The manager said they thought the phone was fixed? Can a phone fix itself? They thought? They couldn't verify it, and even if they had even a little sense of responsibility, they wouldn't say such things. The delivery guy knew I couldn't receive the food, but he kept lying, sometimes saying it was delivered manually, sometimes saying it was delivered by a robot. I still had to call and ask multiple times. If they had a little sense of responsibility, they would have called to ask if I received it and if the problem had been resolved. Even after I repeatedly asked to speak to a supervisor, the front desk kept saying it had been delivered. The supervisor is so arrogant. The front desk has no sense of responsibility or service awareness. I've already complained to external supervisors and will continue to complain.

On the day of check-in, the member's check-out time was coordinated at 18:00 pm, but on the day of check-out, he called to inform him that the latest time was 16:00. I handled the check-out issue privately without notifying the check-in person. I called later to ask why and said that I didn't make a note of this matter that day. The front desk business ability is too poor and the check-in experience is extremely poor!

門口很方便停車，距離地鐵也很近，大概走路五分鐘，對面就是沃爾瑪超市和茶顏悦色等美食城，還有一個電影院。 房間空間佈局很好，最重要的有四個洗衣機四個烘乾機！！ 早晨選擇性也很多，有牛肉湯粉和熱乾麪哦！

價格還可以，但是臨街有點吵，這個天氣不能開熱空調，也是沒想到。 然後走廊裏説話聲音比較大，也能聽到… 配套設施可以的，但是服務好像沒有很好。 總體還行吧。

深夜粥道很好喝，深夜粥道很不錯，晚上的小米粥很不錯，晚上還能有温熱的粥真是太棒了，深夜粥道的鹹菜很好吃，深夜粥道的小菜很好吃，深夜粥道的服務很不錯，深夜粥道好，深夜粥道真的很贊，深夜的粥很暖心，深夜的粥很好呀，深夜粥道這個太贊啦。

進門就遞一杯暖暖的熱茶，辦入住超快！房間乾淨床超好睡，晚上下班了還有深夜粥道可以喝，真的是特別感動，熱氣騰騰的小米粥搭配上小菜和蒸品，喝完身體都暖呼呼的，早餐也很豐盛現做賊好吃！除了亞朵很少有能做到這麼的貼心，退房落下充電寶，前台及時聯繫了我寄回還送了一朵村的茶包，這服務沒誰了！住這兒像回老家一樣自在，下次還會選擇亞朵酒店，總能帶給人意外驚喜。

房間寬敞明亮，床鋪超級舒適，設施一應俱全。前台人員熱情有禮，服務態度很好，總是能在第一時間滿足我的需求

第三次入住，酒店温馨乾淨，晚上的免費粥和點心很暖心，洗衣房也很方便，可洗可烘可熨，前台帥哥服務也很周到！

房間很大，早餐也特別豐富，總體特別好，前台服務也是沒的説，下午退房的時候因為一些事，還給免費延遲退房到下午三點啦，入住體育特別好。