Hotel Banyan Tree di Koh Samui

Amazing hospitality especially by the villa concierge Chan. The Banyan Tree team also provided many unique touchpoints that distinguish them from other hotels. For example, at check in, we were given a lotus flower and learnt how to fold the lotus petals. When we reached the villa, we were guided by Chan to release the lotus flower in the pool, symbolizing releasing bad karma and inviting positivity into our lives. Throughout the stay, there were various essential oils and pillow styles available to choose from. Guest services were also happy to comply with requests for ice, and any other additional requests we had, such as turn down services conducted at a later or earlier time, according to our itinerary. At checkout, we were also presented with a farewell drink, and a small token to remember our stay at the Banyan Tree Samui. In totality, this stay exceeded all our expectations and we look forward to returning in future.