Hotel berhampiran Castle Rock, Koh Samui

My boyfriend and I were surprised by the excellent location of this hotel, this is what we call a Beachfront property. Excellent sea view and a good size pool for leisure. The breakfast was great. They even packed us a breakfast to go during our last stay due to early morning flight. The staff were friendly and willing to help. Of course, there are a few things that need to be looked at, cleanliness of the room, both my boyfriend and I were shocked by the amount of dust and long hair found on the floor and sofa during our check-in day. We immediately highlighted to the staff and the quickly came to clean up the place again, not a good first impression though, but they managed to salvage in time. And the supposedly Smart TV does not connect to the internet at all, highlighted to the staff and they changed a new TV for us. That's excellent service recovery. May we suggest that the rooms to be throughly cleaned before handing over to your next check-in customers, if we have to wait till 2pm to get a room, just make sure cleaned and dust free.

The reason I booked Kimpton was because of the interior design, very beautiful property. The room was nice and comfortable with spacious balcony. Staffs are very helpful and nice, just a bit out of control during breakfast time, kinda feel like understaff. It’s a great place for family so not so recommended for couples or people who prefer quiet and privacy. Foods at the fish house restaurant are amazing, fresh ingredients and good quality. Plus point is the sunrise is so beautiful from Kimpton.

I got the suite with the pool, it does not look like the photos. I had a pretty high traffic area where my pool faced, and there’s loud music at the restaurant next door, last thing I wanted when I was hoping for isolation after 8 weeks of rough work on the road. A door was missing in my bedroom and maintenance had to come reinstall it on my second day. Spa never had an availability during my stay, and buggies are required to go anywhere in the park (unless roaming in the heat is your thing). The service was slow at times (I’d often come back to my room and see room service plates stacked outside for a later cleanup) - but my room was meticulously cleaned each day and the buggy staff were incredibly friendly.

We thoroughly enjoyed our stay at this hotel. Every staff member we encountered was friendly, courteous, and always ready to assist with any questions. Kudos to the entire team for delivering such heartfelt service. This is truly what exemplary hospitality looks like! 👍🏻👏🏻

We stayed at the Garrya Tongsai for 4 nights as part of a relaxation trip. The property is located along a hill with most room balconies facing towards the sea. The property has a good green cover and provides amazing views of the bay. The staff were always smiling and ready to help. Things that were a bit disappointing for the property. The private beach is just pebbles and no sand. During our entire stay, we went to the resort beach only on the first day. Rest of the time, we went outside to the nearby Choengmon beach which is nice and quiet with a sandy beach and great to swim. Also, the pools feel a bit dated compared to other resorts. The rooms were ok but felt slightly small. Not the fanciest but acceptable. Also, the tub is placed on the balcony and fully visible from the pool. Not a big problem, but please keep in mind. We told the staff and after a bit back and forth, they put up a screen to give some privacy. The breakfast, we felt had limited options and the spread did not change much during our stay. The options, especially the local Thai food was lacking any spice or flavour. Also, the fresh fruit lacked much flavours - maybe due to seasonal variations. However, the staff was very friendly and cared for us well. Also, one thing to consider - the property is located on a hill and getting around requires buggies which hotel staff are happily able to provide. However, we felt that it prevented us from being too independent. Also, we had rented a car and the parking is a bit far away. We spent most of the time outside the property as we did not feel that our needs were met by the resort and had to depend On going outside for beach, food etc. Please note that we had already stayed elsewhere for the first half and had hoped for a resort vacation during the final 4 nights which we did not get. A bit disappointed overall.

Это был первый визит на Самуи. Благодаря отелю остались хорошие впечатления. Хороший отель со всеми удобствами. Встретил добрый услужливый персонал. Номера просторные и с хорошим дизайном. Шикарные террасы для вечерних посиделок с семьей). Хороший разнообразный завтрак на берегу океана. Пляж чистый без мусора и окурков. Вход пологий. Ребенку было замечательно. Есть два хороших бассейна, в которых очень комфортно. На пляже достаточно лежаков и зонтов. Сотрудники бара внимательны и приносят очень классные коктейли. Вечером можно с огромным удовольствием прогуляться по улице возле отеля. Немного людей, хороший тротуар и много хороших кафе и магазинов. Жалко, что остались на пару дней. В следующий раз за держимся на дольше.

The resort is amazing! Great amenities as well. I loved the boat suite setup. Above all, the staff were extremely hospitable. From the porters, buggy drivers, waiters etc..everyone greets guests with a smile and always ensure you’re okay. Highly recommend to those looking for a family resort or even a sociable hotel! It was lively and beautiful! The breakfast service at the lobby was really great. There was a good spread for the buffet with a la carte items available and catered per requests as well.

This is by far the best hotel/resort we have ever stayed at. Me and my wife celebrated our honeymoon here and it was perfect. The resort is perfect and large but don’t worry, the staff are more than willing to buggy you around everywhere. The breakfast is amazing and again everyone has such a nice smile on their faces. But the best thing was, they upgraded us to a villa with a pool and complimentary dinner at their beautiful restaurant that overlooks a hill. The location, staff, service and villas are all perfect and we could definitely not have asked for more. Word of advice either stay here for your whole trip or end your trip here because the six senses do really set the standards very high and no where else will feel the same. 10/10 !

Lokasinya agak jauh dari pusat bandar Chaweng, jadi jalan kaki sikit. Kolam renang di dalam bilik adalah lebih daripada cukup untuk 2 orang dewasa, tetapi kolam renang utama hotel agak nipis. Kolam renang tidak sebaik hotel lain di tepi laut. Biliknya besar, wifi cepat, dan katilnya selesa. Terdapat banyak nyamuk di kawasan kolam celup, dan tandas juga agak janggal kerana tidak tertutup sepenuhnya. Hanya ada kepala pancuran, tiada kain lap pergigian dan bekalan pembersihan lain, jadi jangan lupa bawa sendiri. Sarapan pagi mengenyangkan, tapi jangan minta banyak sangat, ragam pun tak banyak. Pantai yang bertentangan dengan hotel ini sangat cetek dan jelas, jadi sangat selamat untuk bermain dengan kanak-kanak. Kakitangan hotel sangat sopan dan rakan sekerja kaunter penerimaan tetamu juga sangat membantu.

Saya tinggal di sini selama beberapa malam dan menikmati masa saya di sini. Bilik-bilik adalah unit yang berasingan dan anda perlu berjalan sedikit ke kawasan sarapan. Kolam renangnya bagus dan mempunyai pemandangan indah ke atas air. Pada waktu pagi sebenarnya terdapat banyak air laut untuk berenang, kerana bahagian lain di pulau itu mungkin tidak mempunyai sebarang air pada waktu pagi kerana air pasang yang berubah-ubah. Kakitangan adalah mesra dan sangat membantu! Ingin kembali lagi!