Mercure Samui Chaweng Tana

Ulasan Mercure Samui Chaweng Tana

Mercure Samui Chaweng Tana

37/97 Moo 3 Bophut, Bo Put, Surat Thani Province, 84320, ThailandLihat Butiran Hotel
Mercure Samui Chaweng Tana
Mercure Samui Chaweng TanaMercure Samui Chaweng TanaMercure Samui Chaweng Tana
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Ulasan Tetamu

9.1/10
Great
100 ulasan
Ulasan yang disahkan
Location9.2
Amenities9.0
Service9.1
Cleanliness9.2
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All reviews(100)
Positive reviews(97)
Reviews with photos/video(46)
Clean pool(40)
Great swimming pool(40)
Awesome stay(32)
Great service(32)
Awesome rooms(30)
Loved the beach(27)
Delicious breakfast(23)
Close to beach(13)
Negative reviews(3)
Guest User
Deluxe Double Room with Pool View
Daftar masuk pada Dis 2025
Couple
2 ulasan
8.5/10
Very good
Disiarkan pada 17 Jan 2026
Great hotel with stunning views and great rooms. Gym is not great, very small, but the pool and beachfront are lovely. A little less prime of a location.
Guest User
Standard Room with 1 Double Bed City View
Daftar masuk pada Jun 2025
Family
1 ulasan
9.0/10
Great
Disiarkan pada 25 Jul 2025
The trip went really well, I was only a bit disappointed by the room size and the breakfast discrimination. The rooms were just bigger than the bed, after having put a baby cot then then the room had almost no space to even open a second luggage, also there were no disposable toiletries which is generally a given. The breakfast for the standard room was different from the beach and city view building and had to pay extra for that.
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your experience with us.We’re truly pleased to hear that your trip went well overall, and we’re grateful for your honest feedback regarding the room size and breakfast experience. We understand how important comfort and convenience are, especially when traveling with a little one, and we're sorry to hear the room did not meet your expectations in terms of space and amenities.We also appreciate your comments about the breakfast arrangement. We strive to provide a consistent and enjoyable experience for all our guests, and we’re sorry if the differences between buildings weren’t made clearer during the booking process.Please know that your feedback has been shared with our management team and will be taken into serious consideration as we continue working to improve our offerings. We hope to have the opportunity to welcome you back again and provide a stay that better reflects your expectations.Warm regards,Mercure Samui Chaweng Beach Tana
Guest User
Deluxe Double Room with Pool View
Daftar masuk pada Dis 2025
Family
18 ulasan
10/10
Outstanding
Disiarkan pada 18 Jan 2026
Excellent hotel. We stayed in the building near the sea. The gym was decent, and the breakfasts were good – both kids and adults found plenty to eat. The rooms were cozy and clean. The grounds aren't huge but lovely, and there's a shopping mall within walking distance.
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Konstantin sav
Deluxe Double Room with Sea View
Daftar masuk pada Mei 2025
Solo traveler
26 ulasan
10/10
Outstanding
Disiarkan pada 24 Jun 2025
I've stayed at this hotel multiple times and always have a good experience. While the rooms are admittedly a bit small for couples or families, they are perfect for a solo traveler.
Teks AsalDiterjemah oleh Google
Guest User
Deluxe Double Room with Pool View
Daftar masuk pada Mei 2025
Family
14 ulasan
6.5/10
Disiarkan pada 30 Jun 2025
It was a good hotel But not recommended as the price was not Mach for what we got
Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback with us. We appreciate your honesty and regret that the value did not fully meet your expectations.Your comments are important to us, and we will review them carefully to improve our services.We hope to have the opportunity to better serve you in the future.Best regards,Mercure Samui Chaweng Beach Tana
Joerg L.
Deluxe Double Room with Pool View
Daftar masuk pada Sep 2025
Solo traveler
28 ulasan
7.5/10
Disiarkan pada 11 Okt 2025
The hotel looks quite new or maintained. The room are OK. Only thing is the aircone is horrible. I switched 4 times to annother temperature (25 degrees) , but öfter a while is was falling bakc to 20 degrees. So I woke up and was completely freezing and got a cough and cold.
Jawapan daripada Pihak Penginapan: Thank you for sharing your recent experience with us.We are pleased to hear that you found the hotel well-maintained and the room satisfactory. However, we are truly sorry to learn about the issue you experienced with the air conditioning in your room. Please accept our sincere apologies for the discomfort this caused, especially as it affected your sleep and well-being.We take your feedback seriously and have already informed our maintenance team to investigate and resolve the matter promptly. Your comfort is our top priority, and we truly regret that we fell short in this instance.We appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back and provide a much-improved experience in the future.Warm regards,Mercure Samui Chaweng Beach Tana
Guest User
Deluxe Double Room with Pool View
Daftar masuk pada Ogo 2025
Solo traveler
8 ulasan
10/10
Outstanding
Disiarkan pada 11 Sep 2025
The location is superb. The hotel is new and modern. The only thing to be aware of is that it's divided into two buildings. The second building is located across the street, and its views are vastly different and less desirable ☹️. Make sure to book the suites with a pool view, as the other building is, to put it mildly, quite disappointing! Otherwise, everything was perfect!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you very much for your review and for highlighting our hotel's advantages, including its excellent location and modern infrastructure. We appreciate your helpful comments about the buildings and room views; we will definitely take this into account when consulting with guests to help them choose the most suitable accommodation option. We are delighted to hear that your overall stay was perfect, and we look forward to seeing you again! Sincerely, Mercure Samui Chaweng Beach Tana
Pepper Meloni
Standard Room with 1 Double Bed City View
Daftar masuk pada Apr 2025
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 5 Mei 2025
Very good area and nice facilities and friendly & helpful staff
Guest User
Standard Room with 2 Single Beds City View
Daftar masuk pada Jun 2025
Solo traveler
20 ulasan
10/10
Outstanding
Disiarkan pada 28 Jul 2025
Good location, standard room is across the street, not beach front. Need to pay attention before booking.
Jawapan daripada Pihak Penginapan: We're glad to hear you appreciated our location and truly value your comments, as they help us improve our service and the overall guest experience. If there's anything we can do to make your next stay more comfortable, please don't hesitate to let us know. we’d love the opportunity to welcome you again.Warm regards,Mercure Samui Chaweng Beach Tana
Guest User
Standard Room with 1 Double Bed City View
Daftar masuk pada Feb 2025
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 3 Apr 2025
Lovely hotel friendly staff.excellent service ,location good.
Jawapan daripada Pihak Penginapan: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team is dedicated to providing excellent service, and we're happy to know that our location and staff made your experience even better. We hope to welcome you back soon!Best Regards,Mercure Samui Chaweng Beach Tana
Guest User
Deluxe Pool Access Twin Room
Daftar masuk pada Nov 2024
Family
3 ulasan
7.0/10
Disiarkan pada 26 Dis 2024
Location is ok, around 17 mins walk to central samui.  Breakfast is good, many choices Swimming pool is gigantic The beach is just footstep  away however the sea current was strong, it’s a bit hard to swim The pool access room is good,  Hotel staffs were all very nice  Dinner at the restaurant for Xmas, it’s 5,000 bahts for 2 adults and 1 little kid. It’s quite pricy given the bad food quality. Really not up to standard but 4 stars, can’t expect too high tho.
Guest User
Standard Room with 1 Double Bed City View
Daftar masuk pada Mei 2025
Couple
2 ulasan
10/10
Outstanding
Disiarkan pada 28 Jun 2025
I absolutely loved this hotel. It boasts the most beautiful grounds on Chaweng Beach, making it arguably the prettiest spot along the shore. The landscaping is truly exceptional, featuring a stunning, expansive pool with comfortable sun loungers, surrounded by flowering trees, charming little waterfalls, and even crocodile and turtle sculptures. Even the annex building, situated just across a small path from the main complex, has its own beautiful grounds and a pool. We actually stayed in this annex and were extremely satisfied, as the rooms there offered excellent value for money. The hotel also provides its own sun loungers directly on the beach. The Wi-Fi worked perfectly both by the pool and on the beach. We had no complaints whatsoever regarding the room or its cleanliness. Breakfasts were delicious and offered a great variety. We would definitely love to come back again!
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Guest User
Standard Room with 2 Single Beds City View
Daftar masuk pada Apr 2025
Traveling with friends
2 ulasan
10/10
Outstanding
Disiarkan pada 25 Mei 2025
The location was excellent, and the facilities were spotless. The spacious swimming pool was a huge plus, and the staff, in particular, were exceptionally friendly. We're so grateful for the wonderful memories we made.
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LDN88 CHI
Standard Room with 2 Single Beds City View
Daftar masuk pada Sep 2024
Family
6 ulasan
9.0/10
Great
Disiarkan pada 3 Okt 2024
Nice hotel in good location and directly facing the beach. Friendly staff and breakfast are not bad. I think this comment has been raised by previous guests. There are 2 buildings in the hotel, the cheaper rooms are in the old building although guests are allowed to use the facilities in the new one.
Guest User
Deluxe Twin Room with Pool View
Daftar masuk pada Ogo 2024
Traveling with friends
2 ulasan
8.5/10
Very good
Disiarkan pada 7 Sep 2024
Beautiful hotel, great pool, amazing beach, wonderful fire show. The stuff was great! The only thing was an annoying sound in the room not sure if from the air conditioning or what.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mercure Samui Chaweng Beach Tana