Hotel 5 Bintang Terbaik di Koh Samui

The breakfast room goes to waste. It should be the main restaurant at night with music. The Barge Restaurant is probably better in warm weather but a bit of an issue to get to. Otherwise a great resort and I fully recommend it to anyone who does not want to stay in the built up Chaweng Beach area.

Recently stayed at Centara for our honeymoon and it was indeed the best hotel we stayed in Koh Samui. Was greeted by Mr Neil and his staff during our check in. We had a really comfortable stay and staff were always ready to assist with any request. Love the idea of “surprise of the day” button in the room, where they deliver different types of chocolate each day. One of the highlights of my stay was the food. We went to salt society restaurant for two consecutive nights as they serve high quality food with big portions. It was also refreshing to try out so many salt flavors for our meal. Overall, my stay at Centara was nothing short of exceptional with their great hospitality. Highly recommend this hotel!

This is a luxury resort. Our Jacuzzi deluxe ocean view room is beautiful and comfortable, good in size with a jacuzzi hot tub in the balcony. The hotel gives quests the warmest hospitality, from carefully made welcome desserts, fruits, snacks, and more than you can drink, nice brands of tonics, sodas, and fruit juices, and those will be refilled once every day. In some promotion booking plans, quests can have a set of free afternoon tea for two, however, it is enough even for 4 persons. All services are nice, and many extra items can be provided on request. The hotel has 4 restaurants, all have beautiful ocean views, with very nice settings in very relaxing atmospheres. The hotel has 2 infinity pools, and one beach, with comfortable, creative pool chairs. Everything in this hotel is really enjoyable, and we had a wonderful time during our stay.

I read many reviews about this resort and studied the Mantra Samui website, but never learned until after I booked (4 nights stay) my room that they had cancelled , during Covid, the regular shuttle that took guests down the hill to Fisherman Villa. I learned this because I called the hotel before my trip to ask some questions and also ask how to reserve a place on their shuttle. The resort does have one auto/driver that will drive you down to the bottom of the hill if it is there, and if it is not picking up someone at the airport. The shuttle delivers you directly to the bottom of the hill, is pretty much is just a local road. Then you can wave down a taxi and negotiate the price. Some fun! The Mantra Sumai should update their website to say the regular shuttle has been cancelled, and replaced by their maybe available one car. Continuing my story... We booked a massage at another hotel that is about 20 minutes away, and gave ourselves one hour to get there. So the night before we reserved to get the ride down to the bottom of the hill for the next day afternoon. When we went to reception, we were informed there was an accident, which was a flat tire, and the tire 'might' be fixed in half an hour and then another 20 minutes to get back to the Mantra. They apparently felt no responsibility to contact us. Just wait for the guests to show up and then tell them. They felt no responsibility to call the driver for any update. They then offered to call a taxi, but that would take about 20 minutes to arrive. Also when you call a taxi there is no opportunity for negotiation. My hour was dwindling. Well 20 is better than maybe 30 + 20 minutes. So they called the taxi. Luckily the Mantra driver showed up after 15 minutes, and the taxi was cancelled. My conclusion, after all the interfaces with reception, is they have a poor sense of responsibility and lacking the ability for logical thinking to provide a good guest experience. There are other examples beyond the above. Our suite room was in good condition, and everything functioning. Well, except the phone did not work, but I did not need that. The suite has a king size bed and a separate built in bed in the back of the living room. OK, so 4 people can stay. But the flaw in the suites is there is only a 2 person love seat to sit on. There is no chair, and no desk. It is no fun to use your laptop when the coffee table level is below your knees. A simple 4 leg table for a desk, and a simple chair would be nice, and not cost very much. They do have an on-site co-work room somewhere, but I did not use it. I think it is an extra cost and I did not have that much work to do anyway. The highlight of the Mantra Samui was the included breakfast. There are many cooked to order choices plus a buffet of juices, fruits, cereals, yogurt, pastries, and several breads you can toast yourself. We tried every item on the breakfast menu and all were nicely done and tasty. Very good coffee and tea made to order i

Very warm and professional service, great food. I stayed 3 nights with my family. we need to catch an evening flight, and I talked with Pei Pei, she helped to sort out late checkout which is very kind. Excellent experience!

My stay at this hotel was amazing. Sala offers a commutable 10 minute walking distance to local bars and restaurants while maintaining a serene ambiance shielded from the noise and nightlife of the Chaweng area. I was warned by friends that Chaweng was unfavourable for living due to its proximity to the airport, but the room is well sound proofed and completely silent. I was surprise by the space and depth of the personal pool as it was bigger than the images suggested and offered a great place to swim late at night after a day in the heat and was completely private from the other guests. The food was great. Breakfast was available through delivery or in the restaurant. They high-quality food, coupled with a daily menu offered delightful variations. Staff even ensured my breakfast was delivered before my early check-out, so I was able to catch my departing flight with good timing. The staff were friendly, polite, attentive, and always ready to assist, they went above and beyond to ensure my comfort throughout my stay. They offered communication via telephone or via message through a downloadable app - so it was easy to communicate any of our needs from the room or on the go. The beachfront pool is a little small and ideal for guests with children, whereas adults can make use of sea-side loungers, free kayak rentals, a great bar and swimming in the sea. In summary, this room offers a perfect blend of convenience, luxury, and tranquility. Whether you're looking to explore the local nightlife or simply unwind in style, it provides an exceptional experience. I hope I can return in the future!

Arrived at Koh samui extremely early (about 8-9am). Ritz informed us that the rooms were not available yet but they were cleaning it and would let us check in as early as we could. In the meantime, during the wait, they offered free breakfast buffet. The service was impeccable! The hotel is huge so they offer buggy services to every location within the hotel. There is also complimentary shuttle bus to the Chaweng area (but not Fisherman village area). Spent 2 nights there and it was so comfortable. Buffet spread was great in variety and taste. Our rooms were located at the 3rd level so we had some exercise climbing (no lift) every time we returned, so those with issues may want to request a ground floor (but the views are worth it).

It's the wonderful staff that provide a great experience. The rooms with the pool are really nice. Housekeeping was spot on. Resort is a bit remote from main touristy areas so taxis are essential. Food was exceptional and well presented. Treetop restaurant was a nice experience but a bit pricey.

Wow. Ok, where to start? I read a LOT of TripAdvisor reviews when planning a trip, and understand that reviews are often a result of the expectations one sets for themselves when anticipating a trip/vacation. That said, while most of the reviews of this property are 5-Star, after researching the property, my own expectations were simply premium accommodations, a quiet retreat-like atmosphere, and a good restaurant. What my wife and I experienced was a full-on 5 (6 if the scale were higher) star resort in every sense. If you are looking for a peaceful, discrete and rejuvenating retreat complete with outstanding and prompt personalized service all in a lush natural tropical setting with supreme ocean views, then look no further, Banyan Tree Samui is it. I could write at length about our experience here, but I know you have a lot of reviews to read if you're like me. So here are most of the Highlights: 1. Fabulous accommodations - super comfortable bed/linens; separate bedroom/living/bath areas all with floor to ceiling windows offering spectacular sea views (IF you get the best villas). Walk-in shower w/large rectangular rain showerhead was brilliant. Pool was sparkling clean and allowed for ultimate cooling/relaxation in the warm temps all while taking in the incredible views. Additional outdoor seating area(s) for enjoying the outside. 2. Staff - Wonderful; THE epitome of hospitable. Super friendly, and always eager to immediately assist with even the smallest of requests. Dada (villa host), Golf, Lek (massage therapist), Jane, all serving staff and buggy drivers, even landscapers we passed throughout the grounds - ALL incredibly pleasant and eager to please. 3. Dining - Breakfast spread (hate to call it a buffet because that makes it sound tacky) was incredible. Multiple hot and cold options, western and Asian dishes, full baked goods/pastries selection, fresh fruits, cold cuts, fresh juices, multiple coffee options. Dinner at Saffron was outstanding. A few reviews have mentioned Saffron as being just average, but the food (including portion size), flavors, and as aforementioned, the servers were all terrific. Yes, it's more expensive than getting dinner at a local Thai joint in town (an obvious point made in another review), but you're at a 5-star resort with top-notch service and very special ambiance being pampered as a resort guest. But to give you an idea of ”expensive” (a very relative term): two appetizers, two soups, two entrees, and two desserts, plus non-alcoholic beverages - $105.00 US dollars. Any fine dining, high-end restaurant in a big city in the USA will cost you triple that. 4. The Spa should not be missed. Incredible massage treatments/experiences provided by very experienced and professional therapists all done in traditional Thai fashion. Wonderful. 5. Incidentals: The resort is mostly non-walkable meaning that you are either in your villa (but that's why you come here; your villa is an oasis) or at one of the

The views are amazing. I would return just for the views. You can arrange for a shuttle that brings you down to crystal bay beach between 8am to 5pm. If you need to be picked up after 5pm there's a 100baht charge. Breakfast was ok with a pretty decent selection of mains. I had the egg benedict which came with a choice of smoked salmon or ham. Staff were amazing and very helpful. This was the icing on the cake.