Hotel berhampiran Koh Tao Scuba Club, Koh Tao

We had an awful experience at the Seashell dive centre attached to the hotel, and are now out of pocket for 22,000 baht for courses that we couldn’t complete due to the behaviour of the centre manager. We booked and paid upfront for a day of fun dives and 2 AOW courses. After an awful experience where I became very cold and sick on the fun dives due to poor weather conditions and inappropriate kit, we asked to be refunded for the AOW or to wait until conditions were calmer. The manager said that we could not be refunded but could wait for calmer conditions and we extended our time by another week in order to wait for things to calm down. However, the following day we popped into the centre and the managers attitude was completely different, he was rude and difficult and following some very unpleasant interactions with him over the following few days, we took the decision to not go forward with the course. One of the instructors who witnessed the managers behaviour apologised on his behalf giving the excuse that he was in a bad mood as had broken up with his girlfriend ! It was evident that once he had our money, that he had no interest in delivering our course or providing any level of customer care. On the fun dive, kit was poor, with a thin shorty wetsuit provided that was not suitable for the weather conditions, no boots, fins that were too small as they didn’t have any other sizes. Our instructor however was dressed in a full wetsuit and boots etc as said he tends to get cold. There was no provision of snorkels despite PADI guidance stating that these are an essential piece of safety equipment and no basic first aid care / procedures provided for cold, sick customers. When we asked for snorkels, we were told that they are unnecessary and just get in the way. The manager has refused to give his name and diver number despite repeated requests which raises further alarm bells and he ignored all initial emails and messages. Finally, we received a response whereby he said that we had booked onto the course on 3 occasions and not attended. This was completely untrue as no date had been set for us to do it at all. The hotel (who we paid for the course) have not responded to any emails or messages in relation to our complaint and couldn’t have been less interested when I raised it with the reception staff at checkout. My advice is that if you go to Seashell hotel, please AVOID the dive centre. You might be ok if everything is straightforward and you get a good instructor, but if there is a problem then don’t expect any level of care or compassion. We had travelled to Koh Tao to do some fun dives and complete our AOW courses. Our experience at seashell dive centre has ruined our trip to this island. After some detective work, we have established that the dive centre managers name is Hasan Can Toker . I wonder what his reasons for hiding this are ! Again, not the actions of a professional and transparent dive centre manager. As for the hot

Kind on the pocket...Sairee Sairee Guest House is clean, basic, affordable accommodation, simply decorated in a contemporary industrial style. The room is adequately appointed with everything you need including both a/c and ceiling fan, television, safe, ensuite bathroom with shower gel and shampoo; and there's a little verandah on which to chill. It's not luxury, but it's perfect.....comfortable and spacious and excellent value. We stayed for over a week and we were very happy there, slept well and would definitely stay there again. The location is perfect, close to the beach, popular eating spots, bars, pharmacy, 7-Eleven, grocery stores, clothing boutiques, tattoo shops, mo-ped hire etc. There is an onsite restaurant. It's not the cheapest in town but not very expensive. We ate there on our last night and we were super impressed with the food. They also do a good cup of tea, especially when paired with their chocolate brownie....a winner after hiking the steep hills of the island. The owners were just lovely and the staff all very friendly and helpful. Definitely a winner!!!

It's a nice hotel but unfortunately it's extraordinarily loud even if you stay in a room opposite the bar street. If you like to party and don't mind the noise it can work, but if you need quiet then this is a place to avoid.

Great little hotel . Spacious well equipped rooms . Clean towels every day . They also provide beach / pool towels . Good location . Pool is lovely although there’s only 4 sun beds which is a pain . Right on the beach . Ideal for watching those amazing sunsets. Only negative is it’s situated right opposite a noisy hostel which bangs out music till 2am every morning . Nothing out ear plugs didn’t solve though so don’t let it put you off . Nice little beach bars along the beach front . Second time we’ve stayed here . We’ll be back . Also don’t miss the morning view restaurant which is at the front of the hotel . Great food at great prices . God I love this island .

The location is ok, it's not far from the beach, but far enough away from the bars to reduce that particular noise at night. However, it is near a significant amount of construction, and on the main street, so it gets quite loud. The walls are also very thin, so you heard all the noise of your neighbors, every door slamming in the hallway, and everyone noisily going to/leaving their rooms. The rooms without AC are almost unbearable... It was so hot and miserable, and only has one tiny ceiling fan (which you aren't able to control the direction of), that we decided to change accomodation after one night. Luckily, we were able to find a similar accomodation, right on the beach, with AC, for half the price. The staff were very friendly/helpful (probably the best aspect about the hotel), and the property is well taken care of). However, overall it just wasn't worth the price, especially given that we switched to something better, while also paying half as much. If it's the only or the cheapest option available, and you don't mind noise, and can get an AC room, then it's fine. But personally, there are better places for the price.

Amazing, modern, clean place to stay on Koh Tao! We stayed here for just over a week (extended during our stay as we loved it so much), all the staff are so lovely and helpful, pool is immaculate and a lot of choice of sun beds. Also have a pool table and gym you can use free of charge which is a massive bonus! Breakfast is great, and there’s also a café in reception with a wide range of food & drink which is open all day. We also rented a motorbike from reception which was so handy! Would definitely recommend when in Koh Tao!

The service at the Tarna Align resort is impeccable. They keep you in touch via Whatsapp and are incredibly welcoming and helpful. Golf buggies take you anywhere you want to go into Sairee and then bigger vans for the pier. They provide good amenities eg toothpaste. We stayed in a Villa Sea View room which had absolutely stunning views and a great balcony. It was a short trip into Sairee for walks in the day or for night time activities. The only downside was the room. 1. It was incredibly dark with all the lights on at night with no option to have brighter lights on. 2. The bedside table is a small floating shelf next to the bed and sloped downwards so in the night things would fall off onto the floor. 3. The only way to control lighting and air con was by a panel on one side of the bed which meant if one person fell asleep the other person had to try and get out to get to the panel. 4. Beware of the glass door to the toilet- we both walked into it and bruised ourselves as it was so clean and see through. Could benefit from stickers on it to prevent this. 5. The fridge is right behind the bed and very noisy so we had to unplug it at night to sleep

I stayed here for 3 weeks in 2024. The rooms themselves are quite nice, given the price point. The onsite convenience store was in fact, quite convenient. It stocks everything from toothpaste, to beer to mosquito repellant. On site laundry is a blessing. There is also a bank machine and ATM right outside the store. On the flip side, the views from the room are problematic. If you get the 'sea side' view, you overlook single story concrete huts. You also get to smell the freshly burned garbage from an open bonfire, next door to the motorcycle repair shop. The pool is a bit small and frequently in use by scuba diving courses and now children's swim lessons. All in all, it was a good stay and I have little to complain about.

The place was so nice and quiet. The place near the restaurant and the Main Street and easy to walk around 5 minutes and close to everywhere.The staff was so kind and nicely

Beautiful room which was outside and with stunning views of the bay. Snorkelling was good there too. Be mindful of steps - there are a lot and they killed my legs off but was a sacrifice for the view. Could do with more fans and one of the fans the wire was broken so unable to use it. Also, would be a good idea to put the fridge on before customers get there so the fridge is actually cool.