Hotel berhampiran Muzeum u Sióstr Sercanek, Krakow

The hotel is beautiful perfectly situated for the main market square and all other attractions, the room was so clean and well equipped and staff were very friendly. The whole hotel is clean and well maintained and breakfast was also very nice we will definitely be back

...fabulous stay at the Nobilton. Excellent value for money, impeccable and spacious room, wonderful location being a short walk into the Old Town, and the staff, Maria in particular, brilliant. At the time of booking we advised the hotel that this was a special .occasion and we were greeted with a personal message and a bottle of fizz! We paid for breakfast which again represented great value, but would say the portions were just too big. Nothing was too much trouble for Maria, she checked train times and rang round to get us a dinner reservation. So helpful, and a credit to the hotel. Thank you all so much, and when we next visit Krakow we will definitely be staying here again..

Very nice very clean very comfy hotel The price was very good, room maintained everyday fresh sheets fresh towels Very big rooms very happy with my stay here Only thing I would suggest is asking for a room which doesn’t face the road side, there’s a crossing with a little ticking noise that you can hear from very early morning

Near the Krakow train station and bus station (that one can catch the buses to Auschwitz Concentration Camp) which can be accessed through the tunnel near the hotel. There are 2 Ibis brands side by side which you can go thru the door of one to get to the other hotel ( instead of going round the building).

When we arrived at the hotel both myself and my partner were disappointed Firstly we were expecting a room with a view what we actually got was a room overlooking a street with a tramline so you can imagine the noise ! When we spoke with reception she told us yes because we booked through a travel company rather than directly booking with the hotel there was no option for us to be moved unless we were going to pay a further £100 per night for the duration of our stay. On arrival also I noticed that the towels provided had lipstick marks on them( I didn’t mention this to reception ) we just used the other towel expecting a clean set the following day, this wasn’t the case we still had the dirty towel and the one we’d used hadn’t been changed either … When mentioning this to the hotel they did provide clean towels when we returned that evening but the dirty towels remained ( I don’t know if this is the case in Poland I’m not sure what the standard is but our beds weren’t made neatly just pulled over, the bin was emptied daily but no fresh toiletries, toilet roll or towels provided unless we asked for. We also didn’t find the staff friendly no interaction at all !! And trust me when I say I’m not one to complain or make a scene. Good points about the hotel- it was in a good location a little out the way (away from the hustle of the square but a 5 minuet taxi journey into the main square / or a 20 Ish minuet walk along the river to the square. The spa was nice and the massage was fantastic and very reasonable compared to Uk prices. I wouldn’t stay here again :( Expected more Not that we spent anytime in the hotel but I wouldn’t return. ALSO TIP anyone visiting Poland download bolt app ( taxi service ) we got a taxi from airport when we arrived it cost 150 Using a bolt taxi it cost us 40 ( we were 20 ish minuets away from airport ) Defo use the bolt app !!

As hostels go, this was a good, clean, well organised place and we felt safe. We booked a twin room with private bathroom. The shower was ok, bathroom clean. Comfy beds, small hand towl each. The only reason i gave 4 stars and not 5 is because when we arrived, our room had a very bad smell iof sewerage. We had to leave the bathroom fan on all the time. We couldn't leave the window open as it was too cold. The kitchen was always very busy, and we were there out of high season. We only used it to make a few hot drinks but it looked clean. The fridges were full of peoples food, not sure there would have been any room for ours if we had wanted to use it. Would stay here again.