Terokai Ulasan Tetamu Hotel di Krakow

Niebieski Art Hotel & Spa
4.2/59 Ulasan
When we arrived at the hotel both myself and my partner were disappointed Firstly we were expecting a room with a view what we actually got was a room overlooking a street with a tramline so you can imagine the noise ! When we spoke with reception she told us yes because we booked through a travel company rather than directly booking with the hotel there was no option for us to be moved unless we were going to pay a further £100 per night for the duration of our stay. On arrival also I noticed that the towels provided had lipstick marks on them( I didn’t mention this to reception ) we just used the other towel expecting a clean set the following day, this wasn’t the case we still had the dirty towel and the one we’d used hadn’t been changed either … When mentioning this to the hotel they did provide clean towels when we returned that evening but the dirty towels remained ( I don’t know if this is the case in Poland I’m not sure what the standard is but our beds weren’t made neatly just pulled over, the bin was emptied daily but no fresh toiletries, toilet roll or towels provided unless we asked for. We also didn’t find the staff friendly no interaction at all !! And trust me when I say I’m not one to complain or make a scene. Good points about the hotel- it was in a good location a little out the way (away from the hustle of the square but a 5 minuet taxi journey into the main square / or a 20 Ish minuet walk along the river to the square. The spa was nice and the massage was fantastic and very reasonable compared to Uk prices. I wouldn’t stay here again :( Expected more Not that we spent anytime in the hotel but I wouldn’t return. ALSO TIP anyone visiting Poland download bolt app ( taxi service ) we got a taxi from airport when we arrived it cost 150 Using a bolt taxi it cost us 40 ( we were 20 ish minuets away from airport ) Defo use the bolt app !!
Hotel Stary
4.6/542 Ulasan
First time in Krakow and after lengthy research we choose Hotel Stary for our 4 night trip. This is a beautiful hotel and first impressions were as expected. This hotel is in a first class location just off the main square, so within walking distance to restaurants and bars, around 30 min walk to the Jewish Quarter. The spa is excellent and one of the reasons we choose this hotel, we didn’t have a treatment but loved relaxing in the steam and sauna after a long day exploring. This is free for guests at the hotel. We didn’t eat at the hotel, we did plan to but the 4 days we were there the restaurant was empty apart from a group of 3 people. The restaurant is expensive and I get that the hotel wants to keep it exclusive, however perhaps offering a cheaper menu might attract more guests and help create an atmosphere, of which there was none. The charge for breakfast was around €30pp. There is a fabulous French cafe, Cafe Charlotte a few steps away and this was absolutely excellent. Home made bread and preserves an egg and a glass of sparkling wine for £9!! We did enjoy drinks in the rooftop bar every night, which was nice, In similar establishments you would however be offered nibbles, nuts, olives etc. the addition of this would be a nice touch. Our room was lovely but for ladies getting ready no natural light! The toiletries provided are luxurious. There is no coffee or tea making facilities! The main reason for my 4/5 rating is the staff, whilst efficient, there was no warmth from anyone we encountered. When checking in we were not greeted with a welcome or smile. The same can be said for the bar staff, just no friendliness and actually on one occasion we were made to feel they didn’t want guests to serve at all. Definitely trading needed in this area.
Grand Premium Booking Hotel
4.1/542 Ulasan
Wonderfully traditional hotel in Krakow. Immaculate throughout with friendly and helpful staff. Our room was very big, and well-furnished with comfortable bed. There is a good range of food available for breakfast and we were offered freshly cooked eggs to our taste every day. The location is superb being very close to the main square yet just far enough away to be peaceful too. We wouldn’t hesitate to recommend this hotel and would definitely stay here again when returning to the city.
Galaxy Hotel
4.4/559 Ulasan
The hotel is the on the verge of old town, pretty far away. It's okay for business travel. I like it because the room is bigger comparing to other four star hotels in downtown.
Lwowska 1
4.5/527 Ulasan
My husband and I stayed at this hotel on May 4-5, 2024. We pointed that our arrival would be 1-2 hours before check-in time. We were told we would be checked in if the room was ready. We arrived, the room was not ready yet, we were told to wait an hour and a half. We left and came back after a while (1h) and sat right next to the check-in desk. There were 2 staff girls at the desk. It was May 4, 2024. They saw that we were sitting and waiting, but did not tell us anything. There were no other people checking in. After waiting for 20 minutes my husband asked if the room was ready. It turned out to be ready. It is strange that they did not say that, they saw that we were sitting and waiting. We received the room, and when we entered it, it turned out that it was not the type of room we had booked and paid for (we paid for attic room but received without attic on the 2/4 nd floor). We went back downstairs and asked for our type of room. We were told that it was hot in those attic rooms and they were trying not to put people in there (which is strange, because all the rooms have air conditioning) and that they had upgraded us for free. This pissed me off as they didn't even give me any notice about the room change. I asked them to give us the room we booked. After another 15 minutes of waiting we were given the keys to another room. When we arrived at the room on the top floor, it turned out the key didn't work. My husband went downstairs and the employee did something on the computer and said that the key should now work. We ended up checking into our room which was not hot and stuffy as they said. I don't know what was the real reason. Bottom line: we checked in 20 minutes later than the total check-in time, I am 9 months pregnant wildly tired from the process, 0 apologies from the staff. It was a horrible and sad experience that ruined the impression of the trip. The staff needs to be vetted for professional suitability.
Farmona Hotel Business & Spa
4.4/513 Ulasan
Just off the A4 motorway and plenty of parking, friendly staff and great service. The room was very large clean and spacious with all the look and features of a 4 star hotel. Large comfortable bed, large bathroom, desk, mini bar, plenty of wardrobe space. The restaurant is spacious and a big thank you to the restaurant manager who made my dining experience very enjoyable. She found me an English menu and recommended the local soup and explained what was in the soup. Her table service was very professional and clearly understood good customer service 10/10 to her. The food was very good and plenty of it at a good price. Breakfast was a large buffet and catered for all tastes with meats, chesses, cereals, and catering for everyone’s taste. Will return again to this excellent hotel.

Frequently Asked Questions

  • Apakah hotel dengan Spa yang popular di Krakow?

    Sama ada anda membuat perjalanan ke Krakow atas tujuan perniagaan atau pelancongan, Ibis Styles Krakow Centrum , DoubleTree by Hilton Krakow dan Hyatt Place Krakow merupakan semua hotel pilihan.

  • Berapakan kadar purata untuk hotel dengan Spa di Krakow?

    Bagi hotel dengan Spa di Krakow, harga purata pada hari bekerja ialah RM 616, dan harga purata pada hujung minggu (Jumaat–Sabtu) ialah RM 716.

  • Hotel manakah dengan Spa di Krakow yang disyorkan untuk pelancong perniagaan?

    Kebanyakan hotel dengan Spa di Krakow adalah sesuai untuk pelancong perniagaan. Sheraton Grand Krakow merupakan hotel pilihan.

  • Hotel manakah dengan Spa di Krakow yang merupakan hotel mewah?

    Kebanyakan hotel dengan Spa di Krakow ialah hotel mewah. Sheraton Grand Krakow, Bachleda Luxury Hotel Kraków - MGallery, Hotel Saski Krakow dan Curio Collection by Hilton amat popular.

  • Hotel manakah dengan Spa di Krakow yang membenarkan haiwan kesayangan dibawa?

    Pollera, Puro Kraków Kazimierz, Stradom House dan Autograph Collection membenarkan haiwan kesayangan dibawa. Bawa haiwan kesayangan anda menginap bersama!

  • Apakah promosi yang tersedia untuk hotel dengan Spa di Krakow?

    Trip.com menyediakan pelbagai promosi dan diskaun untuk pengguna sepanjang tahun. Anda boleh semak halaman promosi untuk melihat promosi yang tersedia pada Trip.com.

Maklumat Perjalanan Tempatan

Bilangan Hotel201
Bilangan Ulasan4,171
Harga TertinggiRM 5,112
Harga TerendahRM 164
Harga Purata (Hari Bekerja)RM 616
Harga Purata (Hujung Minggu)RM 716