Vivari Hotel and Spa by Mantis

Very nice and well maintained property. Staff is so warm and helpfull. I stayed 4 nights in the property and loved the environment. If you are coming for business or family vacation. Suggest u to stay....,..............................

I had the best experience at Vivari spa .They made my 40th birthday so memorable.I must say my therapist Sibonelo was so kind and welcoming...best massage ever. The service from the staff is great ...was treated like royalty .id rate them 12/10 .my expectations were exceeded...The facility is clean..with spectacular views👌👌

I had the best experience with Happiness, shes very friendly and knowledgeable. And gave me the most beneficial advice for my feet. Sam who assisted me with the booking was very friendly and kind as well as Mbali at reception. I rate their services 10

Great place,great destination and excellent service ,the room services and spa were my greatest experience and yet affordable.great home

The staff was very kind, welcoming and professional. The service/hospitality?? Top Tier!!!! My therapist (Kholiwe) was really amazing. Even the cleaning ladies were so nice. I truly had the best time here and I’m definitely coming back.

It was the most amazing, peaceful and tranquil experience toppled with an amazing service by lovely ladies and a gent lol. They we all so full of genuine kindness from the reception to the therapists and even the ladies who clean were amazing 🤩the cleanliness of the facilities is also commendable 👏🏽👏🏽👏🏽 My friends and left smiling 🙂 and were VERY happy. We are definitely coming back. Keep up the great service.

The top sheets in the room were very hard and made a sound like hard paper. The room very clean and comfortable. Staff very friendly and helpful in all aspects.

What an amazing stay at Vivari Hotel. The spa, the room and the service was incredible. We felt so special with the all extra touches and delightful treats. We are now making it a frequent girls weekend away. Highly recommended staycation for friends and couples!

I went for a night with my husband to hotel hoping for 5 star experience as they are supposed to be Firstly on entrance they asked me to pay for the hotel when I had already sent proof is payments weeks ago. No one knew this prior to our arrival Our room was nice and that’s just about where it ends The service itself is terrible. A few friendly faces but most seemed extremely untrained! The spa pool was out of service. And then comes breakfast. We left for breakfast at 9:30. There is no buffet you have to order from the menu We simply ordered scrambled eggs on toast which took 1 and half hours to come!! A hot drink came first with no pastries (which we also ordered) and we ordered cereal. NOTHING came. The eggs came one a half hours later after complaining so many times and a trip to the reception. People in the restaurant also left and the service was just pathetic. They are extremely untrained and definitely not worth for a 5 star hotel! I complained to the reception and told them we barely ate anything and all we got is a “sorry” The price for this hotel is extremely ridiculous for what you get. I went to 4 star hotel the night before at Thaba Eco hotel and they really deserve a 5 star rating. Vivari hotel is definitely not 5 star. Definitely do not recommend