Ulasan Swiss Garden Residence by Urban Suites Kuala Lumpur

The apartment was dirty, tv wasn’t working, the host didn’t seem to be interested in fixing it even though I asked him 3 times to come.

Very poorly managed. The washing machine was broken for most of our stay and we had to carry our laundry to a laundromat to get it done. I asked the owner/property manager at least 5 times to change the towels after we had been using them for a week! Only after I got angry with him, the towels finally arrived. The apartment is poorly furnished. Broken taped up side tables, non functioning plug sockets, one remote that needed to be used for two air conditioners, filthy floor mattresses and quilts that have clearly not been replaced in many months if not years. Overall, a truly miserable experience - certainly not worth the huge amount charged for the stay!! Would NOT recommend to anyone!

I did not realise it was an apartment when I booked. Towels were worn out. It would have been good to have some information of facilities in the area. The agent was helpful.

We booked for 2 bedrooms and it suitable for family. The maintenance issue is need to look into especially air conditioning not in good condition and a bit noisy.

Berjalan kaki ke jalan pasar malam yang paling terkenal di Kuala Lumpur. Terdapat juga banyak pasar raya dan kedai serbaneka berdekatan. Kolam renang dan bilik kecergasan semuanya tersedia. Ia tidak terlalu mewah, tetapi ia selesa dan pemandangannya tidak buruk.

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