Hotel 5 Bintang Terbaik di Kuala Terengganu

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Bilik nice. View cantik. 1st masuk aircind X sejuk, flush plak rosak. Tak pelah, buat report nasib hotel fix kan masalah tu. Dekat dengan kedai kedai makan kat sini. X perlu risau lah. Parking pun banyak. Boleh la repeat lagi kalau ke KT.

Ia sangat bersih dan selesa Lokasinya juga sangat bagus. Ia adalah pilihan yang baik untuk bermalam di Pulau Redang. Seelok-eloknya semua orang tinggal satu malam di Terengganu Suasananya sangat mendamaikan dan terdapat pasar malam yang besar di tepi laut.

This hotel is good for a short stay, like 1 night if you are just looking to sleep over before getting on a boat to the islands next morning. It surely could use some maintenance. The walls are thin. I could hear the next door's phone alarm ringing. If someone walks past the corridor dragging the luggage by the wheel, you can hear it. I could also hear stupid kids from don't know how many doors down. Some people have multiple kids and don't know how to shut them up and allow them to be screaming and shouting up to 11pm. Called the reception to complain but they did nothing. Lots of restaurants nearby so you can walk down to chinatown and get some good food. It's really close by the graveyard btw, can get eerie if you are walking past when it's dark.

check in 26th March for my 3rd visit to this hotel. as usual, front desk staff ok but unfortunately no power supply in the afternoon 4pm. Was told TNB is fixing something and totally understand not hotel's fault. Decided go out for hang out in cafe and mall and back to Hotel in the evening, still no power supply. Have no choice and going to take shower in friend's house and return to hotel at 10pm, as was told by the staff, power resume. When i back to room, power supply cut off again. I was tired and decided to check out. Front desk staff promise to refund after 2-3days after checking with their manager , Ms Sharon. Follow up refund issue after 3 days and was told by the staff, unbale to contact booking.com and will try again. Ask me to call back after 1 week, if i still do not receive my refund. After 1 week, i call hotel and still , no news on my refund and this round manage speak to the Manager , Ms Sharon and she told me i should call booking.com to cancel my booking instead of Hotel. I was upset and explain the flow to Sharon as im the hotelier as well. Then only she realize unable to push the responsibility to booking.com and promise to refund. Still, the refund process took another week as she mention boss was no around. I am taking total 2weeks to follow up. Guess this is the last round i check in to this hotel.

Bilik selesa,besar..cuma karpet kat hallway ke bilik memang usang. Sejak daripada jenama TH ke Raia tak ada perubahan pun..breakfast best, byk pilihan. Dipertimbangkan untuk menginap pada masa akan dtg.

perkhidmatan hotel yg cermerlang agak memuaskan , permandangan hotel yang menarik ,kedudukan hotel berada persisiran pantai dan dlm bandar ,bilik yg kemas selesa cantik menarik

Salah satu hotel patuh syariah yang terbaik di kuala terengganu. Lokai yang strategik tengah bandar.

Best sangat stay sini nak g mana2 pun semua dekat..Hotel yang sangat stategik pastu boleh tengok view best sebelah sungai. Cuma yang tak berapa best parking sangat limited jika pergi weekend ataupun cuti umum..kalau balik lambat kena parking luar..Tapi overall best service pun okay bilik pun bersih selesa..Nanti boleh stay sini lagi jika pergi ganu

Sedihnya bila koridor bilik kami kebykkan bilik quaritine utk covid dh lah bwk baby.bilik xbersih still ada debu kotor, rambut n sampah. Swimming pool xguna sbb hujqn tp tgk dr ats sgt xbrapa bersih huhu. Breakfast biasa² je tp sedap. Location terbaik dlm bandar