Hotel berhampiran Kuching Waterfront, Kuching

kakitangannya mesra dan membenarkan jam 1 petang daftar keluar lewat. adalah isyarat yang baik. ini adalah ramai kakitangan dengan hotel. jika saya melancong ke kuching. Saya pasti akan tinggal lagi di sini. lokasinya hebat di mana pada waktu malam boleh menonton air pancut muzik di tepi pantai. untuk menambah baik kemudahan bilik: peti sejuk bar mini ke semua bilik. dan lebih banyak saluran tv.

Penyambut tetamu dan kakitangan yang paling mesra dan membantu. Ia bersih, kemas & ***a. Perkhidmatan yang sangat baik. Kakitangan juga sangat mesra Hanya di bahagian sarapan restoran, salah seorang kakitangan tidak begitu mesra Apabila meminta sarapan, kakitangan itu menjerit kepada saya dengan mengatakan ”TUTUP” pada pukul 10 pagi. Tengok jam tangan saya, 9:54am.masih ada 6 minit bfor 10am.Its ok. Sangat mengesyorkan hotel ini. Terima kasih

Hotel Baru dan semua Kemudahan Katil dan Katilnya bagus. Makanan kami Untuk sahur juga panas n segar. Terima kasih atas permusuhan dan penginapan yang hebat.

First stay for a few years as haven't been back in Kuching since 2020. Very happy to see the hotel is even better than I remembered. The rooms have been touched up and feel almost new ! Pool is as good as I remembered, the special shape is interesting. Breakfast definitely good ... in fact ate there for lunch (buffet) and dinner over our 4 days in Kuching which we seldom do as we miss the local food. Prices are very reasonable (maybe even too cheap??haha) and great quality / taste. Also very thoughtful of the hotel to provide a shuttle service to Kuching Festival for all guests, saved us on grab fare and so convenient !! Even our relatives parked their car here and ”lumpang” . Thank you to the friendly staffs !!!

Menginap di sana semalam. Perkhidmatan baik, bilik pertama berbau rokok, dimaklumkan dan segera diganti dengan bilik lain. Bilik bersih. Tidak luas tetapi untuk pasangan sudah memadai. Breakfast okay, tak banyak variasi, tapi ada mee, bubur, laksa, roti, nugget goreng dll. Tiada susu 🥛 pagi ni.

A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

Kecuali untuk daftar keluar awal, tiada bayaran balik, segala-galanya sempurna, biliknya cukup besar, perkhidmatannya juga sangat baik, meja depan juga membantu mencari palam, bahasa Inggeris sangat profesional, pintu kaca lobi adalah pusat membeli-belah, ia adalah mudah untuk pergi ke pasar raya, dan terdapat juga ATM Di mesin tunai, saya juga mendapat manicure di tingkat 3 pusat membeli-belah. Mereka semua Cina.

hotel ini terletak dengan baik dan mudah didapati. penginapan saya sangat menyeronokkan. bilik saya besar dan ia membuat pergerakan di dalam bilik sangat mudah. katilnya besar dan sangat selesa dan saya suka warna dan hiasan di dalam bilik. saya dapati Kakitangan Penyambut Tetamu sangat mesra, cepat dan mewajibkan. sarapan pagi adalah sangat baik. banyak jenis: makanan sejuk panas, pastri buah-buahan kopi teh, begitu menarik. kawan perempuan saya dan saya sangat gembira dan gembira dengan penginapan satu hari. satu-satunya penyesalan kami ialah kami tidak boleh tinggal lebih lama. kami akan mengesyorkan hotel kepada semua orang dan pasti akan kembali! pasti akan datang lagi!

I recently stayed here and it was a fantastic experience. The rooms were spacious and well-appointed, with comfortable beds and all the necessary amenities. The staff was incredibly friendly and went out of their way to make sure my stay was enjoyable. I was especially impressed with the hotel's prime location, which was within walking distance to many of the city's popular attractions. Overall, I highly recommend this hotel to anyone looking for a comfortable and convenient stay in Kota Samarahan. Thank you for a memorable experience!