We had an absolutely unforgettable stay at Amari Raaya. Everyone went above and beyond to provide the most superb service. Upon arrival, the representative Zaha already waited for us at the jetty while we were approaching. Her proactive approach truly made a positive impression by assisting us with seaplane transfer and even contacting our next hotel for a smooth transition on the way back. The entire team at Amari did everything to create a memorable stay for us, from Buggy service Nalaka who could remember our names to Housekeeping Saain who made the room twice a day as well as did an amazing job on the bed decoration for my parents anniversary; from All Day Dining restaurant Mr.Himanshu and Mr. Haleem and their team to Ampers&nd’s Egptian staff who showed outstanding hospitality and attentive care.
The environment is extremely beautiful. We could even snorkel near our water villa. Food has a great variety especially a good combination of Asian cuisine and international gourmet food. We feel that the value received is on par with what we anticipated. Front Office Mr. Ali and his team’s dedication in ensuring our satisfaction is evident in each interaction, making us feel like valued guests and part of the community. Any enquiry is dealt with in a timely manner. I’d also love to express our sincere appreciation for the exceptional service provided by Mr Haleem, Mr. Himanshu, Julius, Adi from all day dining; Nalaka, Sajid, Thooif, and everyone from Buggy service for providing such convenient transportation which has made getting around so much easier under the sun; Amir, Kero from Ampers&nd Sunset Bar who are so genuinely kind and friendly; Our island host Achala who made reservations for us to ensure a hassle free vacation; and many other staff’s names we can’t recall.
Our experience at Amari surpassed our expectations thanks to its exemplary cleanliness, upscale decoration, and most importantly, outstanding hospitality. It was really touching to see everyone came to the seaplane platform and said goodbye. We highly recommend guests seeking a luxurious with attention to detail to consider Amari Raaya.
Cemerlang
57 Ulasan