Dian Lake Steigenberger Kunming

Really nice stay in a beautiful and calm surrounding. We would definitely recommend it!

Second time staying here and it’s always a great place to come for a staycation for us. The rooms are beautifully appointed and the service is good. Lots of local restaurants around. Facilities are modern. Definitely a good choice. If you’re a visitor you might find the location a bit far out but with taxi services being so readily available I don’t find it to be a huge issue. It’s about 15 mins away by cab from down town.

Well, it’s a nice enough hotel inside a fabricated former Wanda extended ***** mall. It’s not really close to anything —6-km to Xishan, Dian Lake, 9-10 km to city center. It’s main attraction appears to be an indoor skiing facility, which for anyone that actually skied before, is a 200-ft green circle that they classify as an “expert” run. They had some comic book/anime event going on so tons of people showed up for the weekend dressed up. Beyond the large ***** mall and running/bike track, I’m not sure if it has much more to offer. Personally, I’d advise anyone coming to Kunming to stay either in the city center or go prime spot Dian Lake. This entire concept has a half baked, 3/4 completed feel to it. The hotel is dead & while the place looks modern, it is cheaply built, the gym was unattended (not even sure if it was actually open), and pool hasn’t been open since the Omicron pandemic began in earnest in China. They told me this is a place that Wanda wanted to build up but after running into financial difficulties, it basically got abandoned all but for this area & I suppose they’re trying to monetize it as best they can.

good+++

想帶小朋友滑雪，訂了這家酒店，硬件設施都不錯，衞生也很乾凈，離雪世界，海世界都很近，很方便，服務一般，訂之前打電話諮詢過，接線員也很熱情，因為想訂套餐，第二次電話諮詢的時候換了一位接線員，那個接電話的語氣，讓人感覺很不好，剛剛是你吧/你下的單嗎，語氣也不太友善的感覺，覺得服務質量有待提高，辦理入住和退房耽擱時間有點長，其他的問題也都積極解決，還有酒店浴鹽用得有點差。

其實設施，服務，衞生各方面都還不錯，不像差評中寫的那樣，吃飯也很方便，酒店旁邊就是小吃街，各種飯店都有。有點不愉快是最後走的時候，保安有點煞風景。當時我把車停在酒店門口等家人，她們稍微耽擱了，保安過來説了幾句，普通話不標準但意思明白，我表示了抱歉説等人馬上就走，並開到了前面的停車位停下。一排幾個車位都空着，我停的略有點歪佔了兩個車位，我太太跟我説馬上就出來，我就不想挪動了，這時保安不依不饒上來用不標準的普通話跟教訓我一樣説來説去，我説不好意思，我太太不用一分鐘馬上出來，我們很快就走。保安還在不依不饒的説，當時周圍根本就沒車，酒店門口也沒車，我實在忍不住吼了他兩句，這時我太太出來了，我也就直接開走了。雖然我做的也有問題，但他説話的態度和語氣確實讓人生氣，事後想想，大概是把我當成了旅遊公司的司機（我們家人多，租了輛9座的商務車）。保安只是個插曲，本身酒店工作人員服務態度都還是很不錯的。