Hotel di Kawasan Komersial Pusat Bandar, Kunming

Had a great experience staying here! The location is superb and what’s even more amazing is their customer service. Though this is only a 4 star hotel, their customer service is top-notch, deserved to be 5 star. Even before the stay, the hotel reached out to be if I need some decoration for my room. Without even a second thought they will assist you with your luggage when checking in and out. They also called to our room if we needed any night snacks and delivered it up. I encountered numerous hiccups with my taobao deliveries and they took the initiative to assist and contact the delivery company. The hotel also serves wonderful breakfast at the lobby and there’s a corner in the lobby where snacks are served at specific timing. What’s interesting is that you can make your own tea/coffee. The hotel also has laundry room for everyone to use at no costs. I would like to specially thank 凤凰 and 欣玉 for their excellent service and hospitality! ❤️

Great location, with two food streets nearby that are lively at night. Surrounded by many shopping malls. Sufficient space to put two huge luggages and still walk around with ease. There’s a free supper buffet available (porridge), and drinks available all the time. Bed was a little hard but you get two pillow choices. If you’re a light sleeper just know that this is a very lively area so the sounds of cars can still be heard around midnight. Nonetheless the location trumps all!

I am writing to share our gratitude following our recent stay at Novotel Kunming City Center. We were delighted to discover the hotel’s modern facilities and fresh ambiance, which certainly contributed to a memorable experience. The staff was exceptionally friendly and helpful throughout our stay. In particular, I would like to extend a special thank you to Noya for going above and beyond to assist us. Her knowledge and recommendations for local attractions greatly enriched our visit. Additionally, we appreciated the hotel’s convenient location near the MRT and shopping center, making our exploration of the area effortless. Thank you once again for a wonderful stay. We look forward to visiting Novotel Kunming City Center again in the future.

Bilik ini agak besar dan mempunyai semua kemudahan dan peralatan yang diperlukan. Hotel ini mempunyai persekitaran ***a halaman yang indah. Wanita di kaunter penerimaan tetamu memberikan perkhidmatan yang sangat baik dan sentiasa responsif kepada semua permintaan. Kakitangan perkhidmatan lain di hotel juga sangat mementingkan perkhidmatan. Secara keseluruhan ia adalah penginapan yang menyenangkan. Hanya ada satu cadangan kecil. Saya berharap bahawa peralatan mandian di dalam bilik, seperti gel mandian, syampu, dan lain-lain, mempunyai peralatan yang boleh diperbaiki atau dikunci pada dulang, atau datang dalam botol kecil.

The room is awesome and everything is well thought out except there is no bidet. The staff Ryan was very helpful and assisted us with many things like transport and even provided us with zip lock bags. His service was outstanding. Breakfast was good too.. they have free washing machine and dryer and their staff will even assist to help you fold. Will return again to stay.

1 night stay at spacious 2 double beds room. Each bed can fit 2 medium sized adults. 2 beds fit 4 adults. 30mins smooth ride from Kunming Changshui International Airport. Centrally located. Huge clean beautiful hotel. Reach hotel abt 9am and hotel reception was very kind and helpful. Staff can converse simple English. I was lucky they allow early check in. Wifi strength in hotel is low so you will need to have prep your own data arrangement from ur country. Tv channels are limited to chinese programmes. No netflix. Room view is city and the surrounding building light up at night. Night view is nice. We left the window open as outside air is more cooling. Its december and temp is mostly 10deg and below. Generally no bidets in toilets in China. No halal food in hotel. But just 20mins walk along Nanping Pedestrian street you can find halal food at the muslim community near Shuncheng street. Theres also an acient mosque called Shuncheng Mosque. PreBook trip.com airport transfer at 50sgd. Big 6 seater mpv. Driver assigned was professional and very punctual. Hassle free and highly recomend.

Stayed for one night due to the very convenient location in downtown and close proximity to the railway station. The receptionist was friendly and welcoming. She introduced the hotel and breakfast time and escorted us to the elevators. The room was clean and bed was comfortable. Had a quick breakfast next day before heading to the railway station. Sufficient food selection for breakfast. Overall good stay! :)

Hotel ammenties are good and the room is spacious. . Hotel is located very close to train station. Hotel staff are very friendly. Hotel staff Mr Jesse helped me with Tour arrangements and he communicated promptly. Really appreciate that. The buffet breakfast is good with a wide selection. The staff always offered to make coffee for me when I stepped into the restaurant. Highly recommended hotel stay for all.

I checked on 3 occasions ; on 21/2 , 26 &27 /2 and 5/3 . I am very impressed with the good services from the hotel from the buffet breakfast ; housekeeping and front desk personnel ; they were all full of smiles and quick to attend to my need ; when I was checking in and checking out. Thought the lobby is at 7th floor it is very easy accessible . Will recommend to friends visiting Kunming . To the hotel staff Keep up the good job.

Amazing hotel! Room is huge and the mattress is really confortable. Very nice hotel and clean. Local breakfast spread and its good. Will definitely choose this hotel again. Its only 10mins walk to the kunming railway station