Hotel berhampiran Kunming Western Passenger Transport Terminal, Kunming

booked this hotel last minute as the previous hotel was not up to standard. 欣怡 was amazing. what a thoughtful staff. novotel ought to promote her. she kindly showed us the way to the convenient store and introduced a lot of nice places for us to visit and to have our meals. you can tell that she’s not the pretentious type but someone that puts her heart and soul into what she does/enjoys. // this is one of the best novotel hotel i’ve stayed. room is SO clean. they even have kids bedroom slippers and toothbrush. everything was thoughtfully planned out. nice shower system as well. they have dyson too haha

Room - spacious, shower pressure and temperature is good. Thou temperature might take 2-3 secs to warm up (the weather is cold when i’m staying here), it won’t drop once desired temperature is fixed. I had pass by other rooms on the way to the elevator, and had peeped into other rooms when the cleaner were cleaning them. Noticed that all the rooms i saw, are spacious too. Breakfast is good too, thou most likely most hotels will be serving around the same stuff Location- Best!!! Kunming old street, nanping pedestrian street is literally across the road. Just be careful not to get lost inside there, cause it can be confusing once you are in the area. Do take note when taking taxi, didi, they can’t stop directly in front of the hotel cause it is the main road, and just after a traffic light. So u have to walk around 30sec to the next intersection. It’s basically once you step out of the main entrance of the hotel, turn right and walk to the next road. If you are joining a tour and they picking you up, most likely it’s that intersection too. Will definitely stay here again if i’m visiting Kunming again.

The service is the best, I thought I lost my key card, After they done the verification, they just gave me another key. Fortunately I just forgot to bring my key card. The location is the best near the metro and famous tourist spot. However even though it is non smoking room, the cigarette smell can still pass through the toilet ventilation.

The staff are very accommodating. Our flight at 1:00am but check in was at 14:00 and we were very late. The staff were really friendly and efficient with the checking in process. The 2 receptionist spoke English. The room is spacious with great amenities and Dyson hair dryer. Water and rose moon cakes were provided on upon our welcome. The AC is great, the shower water pressure is amazing. The bed is comfy and the pillows are to great. The breakfast is good and the best part is that it’s open from 7:30am -12midday. I couldn’t believe it myself! The food is good with a range of rice porridge, fresh fruit, noodles, boiled eggs, fried eggs, bacon, youtiao (dough stick bread), vegetables, cereal and a range of desserts. They have a selection of coffee, tea and juices. There’s also a self service laundry area and open roof top area with a pool.

Bilik ini agak besar dan mempunyai semua kemudahan dan peralatan yang diperlukan. Hotel ini mempunyai persekitaran ***a halaman yang indah. Wanita di kaunter penerimaan tetamu memberikan perkhidmatan yang sangat baik dan sentiasa responsif kepada semua permintaan. Kakitangan perkhidmatan lain di hotel juga sangat mementingkan perkhidmatan. Secara keseluruhan ia adalah penginapan yang menyenangkan. Hanya ada satu cadangan kecil. Saya berharap bahawa peralatan mandian di dalam bilik, seperti gel mandian, syampu, dan lain-lain, mempunyai peralatan yang boleh diperbaiki atau dikunci pada dulang, atau datang dalam botol kecil.

Staffs are so friendly and helpful to all my questions. Room is spacious and clean. Very happy and positive vibes of the hotel. Easy to get around and get Didi and cab. The breakfasts are so good. On the last day, we take away our appetiser, knowing my daughter loves it, they pack more for our train ride. They also gift us wonderful gift when we check out. We love it here and will recommend to all our family and friends visiting Kunming.

Quiet space. Many dishes on the menu. Clean, slightly smelly of cigarettes. The hotel is centrally located, very convenient for traveling. Especially close to the old town.

Checking in was simple. Friendly entrance and front desk staff. Room was spacious, clean, and a good quiet city view that doesn’t interrupt sleep. Bathroom is clean, minimalistic. Two sinks make it very efficient for a couple to get ready in the night and morning. Bed was also comfy enough. Overall, no complaints. You get what you pay for. A good room design that’s high enough for a good nights sleep and luxurious feel.

Value for money, modern 4-star hotel located in center location and near to metro station, it is just opposite MIXC Mall which is an upper class shopping mall. The room is comfortable and breakfast is wide variety and delicious. The hotel is also very child-friendly, they provided child's pillow, toothbrush, slipper and toys. The hotel staffs are helpful and provided great services to make our stay comfortable. There is also free tea-testing at the hotel lobby where the lady tea shop owner is friendly and served good tea. Will stay in this hotel again if go back to Kunming next time.

Good place to stay for layovers. Modern interior design with airport pickup and dropoff. Our stay was great because 9 helped a lot!