Hotel berhampiran Xishan Forest Park, Kunming

I am writing to share our gratitude following our recent stay at Novotel Kunming City Center. We were delighted to discover the hotel’s modern facilities and fresh ambiance, which certainly contributed to a memorable experience. The staff was exceptionally friendly and helpful throughout our stay. In particular, I would like to extend a special thank you to Noya for going above and beyond to assist us. Her knowledge and recommendations for local attractions greatly enriched our visit. Additionally, we appreciated the hotel’s convenient location near the MRT and shopping center, making our exploration of the area effortless. Thank you once again for a wonderful stay. We look forward to visiting Novotel Kunming City Center again in the future.

Bilik ini agak besar dan mempunyai semua kemudahan dan peralatan yang diperlukan. Hotel ini mempunyai persekitaran ***a halaman yang indah. Wanita di kaunter penerimaan tetamu memberikan perkhidmatan yang sangat baik dan sentiasa responsif kepada semua permintaan. Kakitangan perkhidmatan lain di hotel juga sangat mementingkan perkhidmatan. Secara keseluruhan ia adalah penginapan yang menyenangkan. Hanya ada satu cadangan kecil. Saya berharap bahawa peralatan mandian di dalam bilik, seperti gel mandian, syampu, dan lain-lain, mempunyai peralatan yang boleh diperbaiki atau dikunci pada dulang, atau datang dalam botol kecil.

Saya mempunyai pengalaman hebat di hotel ini dari hari pertama. Saya mengambil mrt dari lapangan terbang dan membuat panggilan ke hotel untuk arahan dan sampai ke hotel dalam sekejap. Stesen Wuyi hanya di depan pintu. Terdapat banyak kedai makan dan pusat membeli-belah dalam jarak berjalan kaki. Tahniah kepada pembantu rumah! Auntie housekeeping itu sungguh peramah dan mesra. Saya biasanya mengambil banyak air, apabila perasan dia memberi saya botol air tambahan sepanjang penginapan saya! Penyambut tetamu juga sangat membantu. Hotel ini terletak berhampiran dengan hospital jadi sangat mudah untuk singgah untuk ujian asid nukleik sebelum anda bertolak ke perhentian seterusnya. Sangat mengesyorkan Orange Crystal untuk penginapan tanpa kerumitan!

Had a great experience staying here! The location is superb and what’s even more amazing is their customer service. Though this is only a 4 star hotel, their customer service is top-notch, deserved to be 5 star. Even before the stay, the hotel reached out to be if I need some decoration for my room. Without even a second thought they will assist you with your luggage when checking in and out. They also called to our room if we needed any night snacks and delivered it up. I encountered numerous hiccups with my taobao deliveries and they took the initiative to assist and contact the delivery company. The hotel also serves wonderful breakfast at the lobby and there’s a corner in the lobby where snacks are served at specific timing. What’s interesting is that you can make your own tea/coffee. The hotel also has laundry room for everyone to use at no costs. I would like to specially thank 凤凰 and 欣玉 for their excellent service and hospitality! ❤️

Room was clean and tidy. Not too big, but still comfortable to stay in. There are 2 sides to the room, 1 bed nearer to the first part of the room near the lobby door (Aircon ventilation does not blow towards this direction) and 2 beds nearer to the bathroom side of the room. The room's windows were later discovered to be strangely left ajar when we started detecting stench of cigarette smoke coming in from these windows. Potential guests,do take note to check for any ajar windows when you check into the room and close them promptly if you cannot withstand cig smoke like us. The stench stayed around at the side of the room with no aircon vent. Hotel staff, pls also do remember to close the windows after servicing / cleaning the rooms.

The hotel is well located and allowed us to make our way within 10 mins to the Kunming train station. However we find the bed too firm for us. Didn't have breakfast at the restaurant but staff accommodated our request to pack some food for our trip early morning out of Kunming. Napping street and old Kunming old street are worth a visit. We had walked from Wen Lin street through the Jade lake to the old street. I highly recommend this walk, lovely!

Chose to stay in this hotel as it was just a 10 minute walk from the railway station, excellent for any travellers arriving in Kunming by the high speed rail. Room was clean and beds were comfortable. It even comes with free DIY laundry although we did not use it.

1 night stay at spacious 2 double beds room. Each bed can fit 2 medium sized adults. 2 beds fit 4 adults. 30mins smooth ride from Kunming Changshui International Airport. Centrally located. Huge clean beautiful hotel. Reach hotel abt 9am and hotel reception was very kind and helpful. Staff can converse simple English. I was lucky they allow early check in. Wifi strength in hotel is low so you will need to have prep your own data arrangement from ur country. Tv channels are limited to chinese programmes. No netflix. Room view is city and the surrounding building light up at night. Night view is nice. We left the window open as outside air is more cooling. Its december and temp is mostly 10deg and below. Generally no bidets in toilets in China. No halal food in hotel. But just 20mins walk along Nanping Pedestrian street you can find halal food at the muslim community near Shuncheng street. Theres also an acient mosque called Shuncheng Mosque. PreBook trip.com airport transfer at 50sgd. Big 6 seater mpv. Driver assigned was professional and very punctual. Hassle free and highly recomend.

The staff are very accommodating. Our flight at 1:00am but check in was at 14:00 and we were very late. The staff were really friendly and efficient with the checking in process. The 2 receptionist spoke English. The room is spacious with great amenities and Dyson hair dryer. Water and rose moon cakes were provided on upon our welcome. The AC is great, the shower water pressure is amazing. The bed is comfy and the pillows are to great. The breakfast is good and the best part is that it’s open from 7:30am -12midday. I couldn’t believe it myself! The food is good with a range of rice porridge, fresh fruit, noodles, boiled eggs, fried eggs, bacon, youtiao (dough stick bread), vegetables, cereal and a range of desserts. They have a selection of coffee, tea and juices. There’s also a self service laundry area and open roof top area with a pool.

We had 4 pax and the Hollywood room had a US King size bed and sofa bed to sleep comfortably. Room is spacious as well. Hotel staff was friendly. Laundry room available for free. Huge mall opposite the hotel which host a wide variety of restaurants. Will stay again if in Kunming.