Terokai Ulasan Tetamu Hotel di Kyoto

Four Seasons Hotel Kyoto
4.4/548 Ulasan
Higashiyama
We stayed at the Four Seasons Kyoto for three nights in October during our family trip through Japan. The hotel is absolutely stunning. We were upgraded to a huge suite with private garden as I was travelling with an injured leg and could not leave the hotel very much. We met the general manager during check in and she said that if I had to stay at the hotel most of the time they would want to provide me with a beautiful room. What a lovely gesture. We met her again the next morning during breakfast time wehre she went to introduce herself to everyone and to have a small chat with guests. My husband and myself both used the spa and were very happy with treatments. My son and husband used the pool every day which they liked a lot. We had food through room service (the risotto was the best I have ever had). Funnily enough the young lady who served room service was from near our home town in Germany (Hi Mel !). We also at the main restaurant and had drinks in the lobby lounge area. It is also the little details that make a difference. I left my reading glasses out on the desk and when I came back they were on a hotel branded glasses cleaing cloth. And my computer mouse was provided with a hotel branded little mouse pad. Before staying there I was in contact with one of the concierges who helped me create an itinary of what my son and husband should see during our stay in Kyoto. Their recommendations for sightseeing and also outside restaurants were great. The staff in general was very polite and helpful. We cannot fault anything at the hotel. As I was not able to go out much we will definately return. And I can only recommend anyone else to stay there as well.

Soalan yang Kerap Ditanya

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